Internal Errors - SATO WS408DT Technical Manual

6 Troubleshooting

6.2 Internal Errors

Error
Communication error (RS-232C).
Flash ROM on the CPU board
error or USB memory error.
An erase error has occurred
when formatting the USB
memory.
Unable to save files due to
insufficient USB memory.
Command error.
An EEPROM for backup cannot
be read or written properly.
A command has been fetched
from an odd address.
Word data has been accessed
from a place other than the
boundary of the word data.
Long word data has been
accessed from a place other
Solution
Check the serial cable to see if it is
■
working okay.
Make sure the serial cable is connected
■
properly and the computer is turned on.
In SATO WS4 Printer Utility, the settings
■
of the COM port need to be the same as
those in the COM tab in Parameter.
The serial cable might not be wired
■
correctly or might be damaged. Try to
rewire it or get a new one.
Check your USB flash drive and see if it
■
works properly.
Make sure your USB flash drive is tightly
■
plugged.
The flash ROM or USB drive is damaged.
■
Replace it.
Delete the files on your USB drive to free
■
some space, or replace your USB drive
with an empty one.
Press the FEED button.
■
Turn off your printer, and turn it on
■
again.
It is possible that the EEPROM is
■
damaged. Replace it or the main board.
Check your commands and make sure
■
they are correct.
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Internal Errors