Configuration System Problems; No Terminal Display; Garbled Terminal Display - HP FlexNetwork HSR6800 Installation Manual

Solution
To resolve the problem:
Verify that the HIM/MIM is firmly seated.
1.
Verify that the HIM/MIM is correctly inserted into a FIP module.
2.
Verify that the HIM/MIM connector pins of the FIP module are not bent.
3.
If the problem persists, contact Hewlett Packard Enterprise Support.
4.

Configuration system problems

If the configuration environment setup is correct, the configuration terminal displays boot information
when the router is powered on. If the setup is incorrect, the configuration terminal displays nothing or
garbled text.

No terminal display

Symptom
The configuration terminal displays nothing when the router is powered on.
Solution
To resolve the problem:
Verify that the power supply system is operating correctly and the console cable is correctly
1.
connected.
Verify that the console cable is connected to a correct serial port. (The serial port in use must be
2.
the one set on the terminal.)
Verify that the console terminal settings are as follows:
3.
Bits per second—9,600.
Data bits—8.
Parity—None.
Stop bits—1.
Flow control—None.
Terminal Emulation—VT100.
Verify that the console cable is not faulty.
4.
If the problem persists, contact Hewlett Packard Enterprise Support.
5.

Garbled terminal display

Symptom
Terminal display is garbled.
Solution
To resolve the problem:
Verify that the Data bits field is set to 8 for the console terminal. If the Data bits field is set to 5
1.
or 6, the console terminal will display garbled characters.
Verify that the Bits per second field is set to 9600 bps. An incorrect Bits per second might
2.
also cause the configuration terminal to display garbled characters.
If the problem persists, contact Hewlett Packard Enterprise Support.
3.
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