Scale Error Reporting - Datalogic Magellan 8500 Product Reference Manual

Scale Error Reporting

Remote Scale Status
Display Lamp
Flash, pause, 1 blink,
E _1 long pause, repeat
sequence.
Flash, pause, 2
E__2 blinks, long pause,
repeat sequence.
Flash, pause, 3
E__3 blinks, long pause,
repeat sequence.
Flash, pause, 4
E__4 blinks, long pause,
repeat sequence.
Flash, pause, 5
E__5 blinks, long pause,
repeat sequence.
- 0 - Off
a. This is a configurable feature.
4-6
Scale diagnostics uses the Remote Scale Display and the Zero Status lamp
to communicate specific scale failures. The following chart shows the
Remote Display messages, the Scale Status lamp indication, the problem
that the scale is experiencing and what action should be taken. When
troubleshooting, always remember to check all cable connections first
before proceeding with other problem isolation steps.
Table 4-2. Scale Error Reporting
Problem
Description
Too much motion at power-
up.
Calibration lost.
Scale communication lost.
Internal scanner/scale prob-
lem.
Scale module failure.
Internal software fault.
Other Scale Reporting
Cannot zero at power- up or
weight remains on scale for
more than 4 minutes or
weight has not returned to
zero between POS weight
a
requests .
Action Required
Check for stable installation. Change
scale motion filter using the labels
found in ; restart. If problem
Section 6
persists, scale may require calibration.
Call technical support personnel. Re-
calibrate; restart; recertify (if required).
Call technical support personnel;
report error.
Call technical support personnel;
report error.
Call technical support personnel;
report error.
- Check debris chutes.
- Verify that the weigh platter moves
freely.
- Remove item(s) from scale
- Press Scale Zero Push Button
- for more information.
- If the scale still fails to zero, recali-
brate the scale.
Magellan ® 8500 Scanner