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Error
code or
Error contents
message
952.xx
NVRAM failure
953.xx
NVRAM failure
954.xx
NVRAM failure
955.xx
NAND FLASH Failure
956.xx
System card
processor failure
956.01
System card
processor over
temperature
957.xx
System card ASIC
failure
958.xx
NAND failure
959.xx
Print cartridge
authentication failure
960.xx
Memory failure
961.xx
Memory failure
962.xx
Memory failure
Description/Action
A recoverable MVRAM Cyclic
Redundancy Check (CRC)
error occurred.
The NVRAM chip has failed on
the scanner interface card
assembly.
NVRAM chip failure with
system card assembly.
The Code ROM or NAND flash
failed the Cyclic Redundancy
Check (CRC) check or the
NAND experienced an
uncorrectible multi-bit failure.
The processor has failed on
the system card assembly.
The system card processor is
over temperature or is
damaged.
The ASIC has failed on the
system card assembly.
Printer has performed more
than 100 "shift and reflash"
operations as a result of ECC
bit corrections
The system card can not
properly authenticate the print
cartridge or the authentication
process has failed.
RAM Memory Error: RAM
soldered on the card is bad
RAM Memory Error: Slot 1
RAM is bad
RAM Memory Error: Slot 2
RAM is bad
Possible repair actions
Power the machine off/on to
reset the error condition.
Replace the scanner interface
card assembly.
Go to
"Scanner interface
card assembly removal" on
page
4-148.
Replace the system card
assembly.
Go to
"System card
assembly removal" on
page
4-50.
Replace the system card
assembly.
Go to
"System card
assembly removal" on
page
4-50.
Replace the system card
assembly.
Go to
"System card
assembly removal" on
page
4-50.
Replace the system card
assembly.
Go to
"System card
assembly removal" on
page
4-50.
Replace the system card
assembly.
Go to
"System card
assembly removal" on
page
4-50.
Replace the system card
assembly.
Go to
"System card
assembly removal" on
page
4-50.
Replace the system card
assembly.
Go to
"System card
assembly removal" on
page
4-50.
Replace the appropriate
memory module.
Replace the appropriate
memory module.
Replace the appropriate
memory module.
2-105
Diagnostic information
7462
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