Lexmark MB2236 User Manual

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Summary of Contents for Lexmark MB2236

Page 1 MB2236 MFP User's Guide January 2019 www.lexmark.com Machine type(s): 3400 Model(s):...
Page 2: Table Of Contents
Contents Contents Safety information..................6 Conventions................................6 Product statements............................. 6 Learn about the printer................9 Finding information about the printer......................9 Printer conﬁguration............................11 Using the control panel............................11 Understanding the status of the power button and indicator light............12 Set up, install, and conﬁgure..............13 Selecting a location for the printer........................
Page 3 Contents Checking the printer connectivity........................... 33 Installing and updating software, drivers, and ﬁrmware................. 33 Installing the printer software........................... 33 Updating ﬁrmware............................... 33 Exporting or importing a conﬁguration ﬁle ......................33 Secure the printer..................35 Erasing printer memory........................... 35 Restoring factory default settings......................... 35 Statement of Volatility............................
Page 4 Contents Fax........................ 44 Using the automatic document feeder and scanner glass..............44 Sending a fax..............................44 Creating a fax destination shortcut.......................45 Changing the fax resolution........................... 45 Adjusting the fax darkness..........................45 Viewing a fax log............................... 46 Blocking junk faxes............................46 Holding a fax...............................46 Forwarding a fax..............................
Page 5 Paper feed problems............................108 Printing problems...............................111 Faxing problems............................... 137 Scanning problems............................140 Contacting customer support........................145 Privacy......................146 Recycle and dispose................. 147 Recycling Lexmark products......................... 147 Recycling Lexmark packaging........................147 Returning Lexmark cartridges for reuse or recycling................147 Notices......................148 Index......................162...
Page 6: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 7 Safety information CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems.
Page 8 Safety information CAUTION—MOVING PARTS: To avoid the risk of laceration or abrasion injuries, keep hands away from moving parts in areas marked with this label. Injuries from moving parts may occur around gears and other rotating parts. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.
Page 9: Learn About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: See the setup documentation that came with the printer or go to http://support.lexmark.com. • Connecting the printer • Installing the printer software More setup and instructions for using the printer: Information Center—Go to...
Page 10 Learn about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Go to http://support.lexmark.com. support: Note: Select your country or region, and then • Documentation select your product to view the appropriate support site.
Page 11: Printer Conﬁguration
Learn about the printer Printer conﬁguration Automatic document feeder (ADF) ADF tray ADF bin Standard bin Power button Manual feeder 250‑sheet tray Control panel Using the control panel...
Page 12: Understanding The Status Of The Power Button And Indicator Light
Learn about the printer Control panel part Function Display • View printer messages and supply status. • Set up and operate the printer. Left arrow button • Scroll through menus or move between screens and menu options. • Decrease the numeric value of a setting. Select button •...
Page 13: Set Up, Install, And Conﬁgure
Set up, install, and conﬁgure Set up, install, and conﬁgure Selecting a location for the printer • Leave enough room to open trays, covers, and doors and to install hardware options. • Set up the printer near an electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 14: Attaching Cables
Set up, install, and conﬁgure Front 550 mm (22 in.) Note: The minimum space needed in front of the printer is 76 mm (3 in.). Left side 200 mm (8 in.) Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 15: Setting Up The Printer To Fax
Set up, install, and conﬁgure Printer port Function Power cord socket Connect the printer to a properly grounded electrical outlet. Setting up the printer to fax Setting up the fax function Notes: • Some connection methods are applicable only in some countries or regions. •...
Page 16: Setting Up Fax Using A Standard Telephone Line
Set up, install, and conﬁgure Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Settings >...
Page 17 Set up, install, and conﬁgure Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: •...
Page 18: Setting Up Fax In Countries Or Regions With Different Telephone Wall Jacks And Plugs
Set up, install, and conﬁgure Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 19 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
Page 20 Set up, install, and conﬁgure Connecting the printer to a non‑RJ11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 21 Set up, install, and conﬁgure Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. Connect one end of the telephone cable to the line port of the printer.
Page 22: Connecting To A Distinctive Ring Service
Set up, install, and conﬁgure Connecting to a distinctive ring service From the control panel, navigate to: Settings > Fax > Fax Defaults > Analog Fax Setup > Fax Receive Settings > Admin Controls > Answer On For non-touch-screen printer models, press to navigate through the settings.
Page 23: Unacceptable Paper
Set up, install, and conﬁgure Weight The tray can feed paper weights from 60 to 105 g/m (16 to 28 lb) grain long paper. Paper lighter than 60 g/m (16 lb) may not be stiff enough to feed properly, and may cause jams. Curl Curl is the tendency for paper to curl at its edges.
Page 24: Storing Paper
Set up, install, and conﬁgure • Rough‑edged, rough or heavily textured surface papers, or curled papers • Recycled papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m (16 lb) • Multiple‑part forms or documents Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 25 Set up, install, and conﬁgure Paper size 250‑sheet tray Manual feeder Two‑sided Scanner glass Automatic printing document feeder 210 x 297 mm (8.27 x 11.7 in.) A5 (short edge feed) 148 x 210 mm (5.83 x 8.27 in.) A5 (long edge feed) 210 x 148 mm (8.27 x 5.83 in.) 105 x 148 mm...
Page 26: Supported Paper Types
Set up, install, and conﬁgure Paper size 250‑sheet tray Manual feeder Two‑sided Scanner glass Automatic printing document feeder Universal 105 x 148 mm (4.1 x 5.8 in.) to 216 x 356 mm (8.5 x 14 in.) 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.) 9 Envelope...
Page 27: Supported Paper Weights
Set up, install, and conﬁgure Paper type 250‑sheet tray Manual feeder Two‑sided printing Automatic document feeder Envelope Letterhead Preprinted Colored paper Light Heavy Recycled Supported paper weights 250‑sheet tray Manual feeder Two‑sided printing Automatic document feeder ² ² ² ² 60–105 g/m (16–28‑lb 60–200 g/m...
Page 28: Conﬁguring Universal Paper Settings
Set up, install, and conﬁgure Conﬁguring Universal paper settings From the control panel, navigate to: Settings > Paper > Media Conﬁguration > Universal Setup For non-touch-screen printer models, press to navigate through the settings. Conﬁgure the settings. Loading trays Remove the tray.
Page 29 Set up, install, and conﬁgure Adjust the paper guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading.
Page 30: Loading The Manual Feeder
Set up, install, and conﬁgure Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly against the paper. Notes: • Load letterhead facedown with the top edge of the sheet toward the front of the tray for one‑sided printing.
Page 31: Networking
Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup. Using Lexmark Mobile Assistant Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google Play store or App Store online store.
Page 32: Connecting The Printer To A Wireless Network Using Wi-Fi Protected Setup (Wps)
Set up, install, and conﬁgure Connecting the printer to a wireless network using Wi‑Fi Protected Setup (WPS) Before you begin, make sure that: • The access point (wireless router) is WPS‑certiﬁed or WPS‑compatible. For more information, see the documentation that came with your access point. •...
Page 33: Checking The Printer Connectivity
Updating ﬁrmware Some applications require a minimum device ﬁrmware level to operate correctly. For more information on updating the device ﬁrmware, contact your Lexmark representative. From the Embedded Web Server, click Settings > Device > Update Firmware. Browse to locate the required ﬂash ﬁle.
Page 34 Set up, install, and conﬁgure If the printer supports applications, then do the following: Click Apps > select the application > Conﬁgure. Click Export or Import.
Page 35: Secure The Printer
Secure the printer Secure the printer Erasing printer memory To erase volatile memory or buffered data, turn off the printer. To erase non‑volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following: From the control panel, navigate to: >...
Page 36: Print
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 37: Printing Conﬁdential And Other Held Jobs
Print Note: Before printing, make sure that the Mopria Print Service is enabled. From the home screen of your mobile device, launch a compatible application. Tap Print, and then select the printer. Send the print job. Printing from a mobile device using AirPrint AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer.
Page 38: Printing A Font Sample List
Print For Macintosh users With a document open, choose File > Print. If necessary, click the disclosure triangle to see more options. From the print options or Copies & Pages menu, choose Job Routing. Select the print job type (Conﬁdential, Repeat, Reserve, or Verify). If the print job is conﬁdential, then assign a user name and a four‑digit PIN.
Page 39: Copy
Copy Copy Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading.
Page 40: Copying On Letterhead
Copy Copying on letterhead Load an original document into the ADF tray or on the scanner glass. From the control panel, navigate to: > Copy > Copy from > select the size of the original document For non-touch-screen printer models, press to navigate through the settings.
Page 41: Copying Multiple Pages Onto A Single Sheet
Copy Copying multiple pages onto a single sheet Load an original document into the ADF tray or on the scanner glass. From the control panel, navigate to: > Copy > Pages per Side For non-touch-screen printer models, press to navigate through the settings. Adjust the settings.
Page 42: E-Mail
E-mail E-mail Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading.
Page 43: Creating An E-Mail Shortcut
E-mail Enter the needed information. Apply the changes. Creating an e-mail shortcut Note: You may need administrative rights to create a shortcut. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 44: Fax
Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading. •...
Page 45: Creating A Fax Destination Shortcut
For Macintosh users With a document open, choose File > Print. Select the printer, and then enter the recipient number. If necessary, conﬁgure other fax settings. Fax the document. Creating a fax destination shortcut Note: You may need administrative rights to create a shortcut. Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 46: Viewing A Fax Log
Viewing a fax log Note: You may need administrative rights to view the fax logs. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 47 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Settings >...
Page 48: Scan
Scan Scan Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge before loading.
Page 49 Scan Select the shortcut number. Scan the document.
Page 50: Use Printer Menus
Menu map Device • • Preferences Restore Factory Defaults • • Notiﬁcations Maintenance • • Power Management About this Printer • Information Sent to Lexmark Print • • Layout • • Setup • Quality Paper • • Tray Conﬁguration Media Conﬁguration...
Page 51 Use printer menus Menu item Description Run initial setup Run the setup wizard. Displayed information Specify the information to appear on the home screen. Display Text 1 [IP Address*] Display Text 2 [Date/Time*] Date and Time Conﬁgure the printer date and time. Conﬁgure Current Date and Time Manually Set Date and Time...
Page 52 Use printer menus Menu item Description Error Prevention Let the printer continue processing or printing a job automatically after clearing certain attendance conditions. Auto Continue Disabled 5–255 (5*) Error Prevention Set the printer to restart when an error occurs. Auto Reboot Auto Reboot Reboot always* Reboot never...
Page 53 Note: An asterisk (*) next to a value indicates the factory default setting. Information Sent to Lexmark Menu item Description Supplies and Page Usage Send supplies and page usage information to Lexmark. More Details Note: An asterisk (*) next to a value indicates the factory default setting.
Page 54 Use printer menus Restore Factory Defaults Menu item Description Restore Settings Restore the printer factory default settings. Restore all settings Restore printer settings Restore network settings Restore fax settings Maintenance Conﬁg Menu Menu item Description USB Conﬁguration Change the USB driver mode of the printer to improve its compatibility with a personal computer.
Page 55 Use printer menus Menu item Description Tray Conﬁguration Set the printer to resolve paper- or envelope-related change prompts. Action for Prompts Prompt user* Continue Use current Reports Print reports about printer menu settings, status, and event logs. Menu Settings Page Event Log Event Log Summary Supply Usage And Counters...
Page 56 Use printer menus Menu item Description Scanner Conﬁguration Manually register the ﬂatbed and ADF after replacing the ADF, scanner glass, or controller board. Scanner Manual Registration Front ADF Registration Flatbed Registration Scanner Conﬁguration Set the size, in millimeters, of the no‑print area around an ADF or ﬂatbed scan job.
Page 57: Print
Use printer menus Menu item Description Send Logs Send diagnostic information to Lexmark. Cancel Send Print Layout Menu item Description Sides Specify whether to print on one side or two sides of the paper. 1‑sided* 2‑sided Flip Style Determine which side of the paper (long edge or short edge) is bound when performing two‑sided printing.
Page 58 Use printer menus Menu item Description Pages per Side Ordering Specify the positioning of multiple page images when using Pages per Side. Horizontal* Note: The positioning depends on the number of page images and their Reverse Horizontal page orientation. Vertical Reverse Vertical Pages per Side Orientation Specify the orientation of a multiple‑page document when using Pages per...
Page 59 Use printer menus Menu item Description Toner Darkness Determine the lightness or darkness of text images. Light Normal* Dark Halftone Enhance the printed output to have smoother lines with sharper edges. Normal* Detail Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Description Scale To Fit...
Page 60 Use printer menus Menu item Description ® Lines per Page Specify the number of lines of text for each page printed through the PCL datastream. 1–255 Notes: • This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page.
Page 61: Paper
Use printer menus Menu item Description Scaling Adjust the image to ﬁt the printable area. Anchor Top Left Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit. Best Fit* Anchor Center Fit Height/Width Fit Height Fit Width Orientation Specify the orientation of text and graphics on the page.
Page 62 Use printer menus Media Conﬁguration Universal Setup Menu item Description Units of Measure Specify the unit of measurement for the universal paper. Inches Note: Inches is the U.S. factory default setting. Millimeters is the Millimeters international factory default setting. Portrait Width Set the portrait width of the universal paper.
Page 63: Copy
Use printer menus Media Types Menu item Description Plain Paper Specify the texture, weight, and orientation of the paper loaded. Card Stock Recycled Labels Bond Envelope Letterhead Preprinted Colored Paper Light Heavy Copy Copy Defaults Menu item Description Content Type Improve the output result based on the content of the original document.
Page 64: Fax
Use printer menus Menu item Description “Copy from” Size Set the paper size of the original document. [List of paper sizes] Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. “Copy to” Source Specify the paper source for the copy job. Tray [x] (1*) Manual Feeder Darkness...
Page 65 Use printer menus Analog Fax Setup General Fax Settings Menu item Description Fax Name Identify your fax machine. Fax Number Identify your fax number. Fax ID Notify fax recipients of your fax name or fax number. Fax Name Fax Number* Enable Manual Fax Set the printer to fax manually.
Page 66 Use printer menus Menu item Description Enable Line In Wrong Jack Determine whether a telephone line is connected to the correct port on the Detection printer. Off* Notes: • Detection takes place when turning on the printer and before each call. •...
Page 67 Use printer menus Advanced Imaging Menu item Description Contrast Set the contrast of the output. Best for Content* Background Removal Adjust the amount of background visible on a scanned image. Level ‑4 to 4 (0*) Scan Edge to Edge Allow edge‑to‑edge scanning of the original document. Off* Note: An asterisk (*) next to a value indicates the factory default setting.
Page 68 Use printer menus Menu item Description Enable Color Fax Scans Enable color scans for fax. Off by default* On by default Never use Always use Auto Convert Color Faxes to Convert all outgoing color faxes to black and white. Mono Faxes Conﬁrm Fax Number Ask the user to conﬁrm the fax number.
Page 69 Use printer menus Menu item Description Fax Footer Time Stamp Print the time stamp at the bottom of each page from a received fax. Receive* Print Holding Faxes Hold received faxes from printing until they are released. Held Fax Mode Off* Always On Manual...
Page 70 Use printer menus Menu item Description Forward to Specify the destination for forwarding received fax. Destination [x] Type Shortcut Number Conﬁrmation E‑mail Send a conﬁrmation e‑mail when fax forwarding is successful. Note: The e‑mail is sent only when forwarding to FTP or Network Share destinations.
Page 71: Network/Ports
Use printer menus Menu item Description Enable Job Log View a summary of all fax jobs. Enable Call Log View a summary of fax dialing history. Note: An asterisk (*) next to a value indicates the factory default setting. Speaker Settings Menu item Description Speaker Mode...
Page 72 Note: This menu is available only in printers that have a wireless network adapter. Menu item Description Setup Using Mobile App Conﬁgure the wireless connection using the Lexmark Mobile Assistant app. Setup On Printer Panel Determine the wireless network that the printer connects to.
Page 73 Use printer menus Menu item Description Wi‑Fi Protected Setup Establish a wireless network and enable network security. Start Push Button Method Notes: Start PIN Method • Start Push-Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given time.
Page 74 Use printer menus Menu item Description IPv4 Set the static IP address of your printer. Set Static IP Address IP Address Netmask Gateway IPv6 Enable and conﬁgure IPv6 settings in the printer. Enable IPv6 Enable DHCPv6 Off* Stateless Address Autoconﬁguration DNS Address Address Preﬁx All IPv6 Addresses...
Page 75 Use printer menus Menu item Description IPv6 Enable IPv6 in the printer. Enable IPv6 IPv6 Enable DHCPv6 in the printer. Enable DHCPv6 Off* IPv6 Set the network adapter to accept the automatic IPv6 address conﬁguration entries provided by a router. Stateless Address Autoconﬁguration IPv6...
Page 76 Use printer menus Menu item Description Set Hostname Set the current TCP/IP host name. Allow DHCP/BOOTP to update Allow the DHCP and BOOTP clients to update the NTP settings of the printer. NTP server Enable Auto IP Assign an IP address automatically. DNS Address Specify the current Domain Name System (DNS) server address.
Page 77 Use printer menus Menu item Description Enable SSLv2 Enable SSL or TLS network security protocols. Off* Enable SSLv3 Off* Enable TLSv1.0 Enable TLSv1.1 SSL Cipher List Deﬁne a list of supported SSL cipher items. ALL* [Custom cipher list] Note: An asterisk (*) next to a value indicates the factory default setting. SNMP Note: This menu appears only in network printers or printers that are attached to print servers.
Page 78 Use printer menus Menu item Description SNMP Version 3 Conﬁgure SNMP version 3 to install and update the printer security. Enabled Set Read/Write Credentials User Name Password Set Read‑only Credentials User Name Password Authentication Hash SHA1* Minimum Authentication Level No Authentication, No Privacy Authentication, No Privacy Authentication, Privacy* Privacy Algorithm...
Page 79 Use printer menus Menu item Description IKE SA Lifetime (Hours) Specify the IKE SA expiry period. Note: This menu item appears only when Base Conﬁguration is set to Secure. IPSec SA Lifetime (Hours) Specify the IPSec SA expiry period. Note: This menu item appears only when Base Conﬁguration is set to Secure.
Page 80 Use printer menus Menu item Description LPD Trailer Page Print a trailer page for all LPD print jobs. Off* Note: A trailer page is the last page of a print job. LPD Carriage Return Conversion Enable carriage return conversion. Off* Note: Carriage return is a mechanism that commands the printer to move the position of the cursor to the ﬁrst position on the same line.
Page 81 Use printer menus Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 82: Reports
Use printer menus Menu item Description Options Verify authenticity of the peer certiﬁcate to connect to your Google account. Enable SSL Peer Veriﬁcation Options Set the printer to process PDF ﬁles as an image for faster printing. Always Print As Image Off* Note: An asterisk (*) next to a value indicates the factory default setting.
Page 83 Use printer menus Menu item Description Proﬁle List Print a list of proﬁles that are stored in the printer. Asset Report Print a report that contains the printer serial number and model name. Print Menu item Description Print Fonts Print samples and information about the fonts that are available in each printer language.
Page 84: Troubleshooting
Use printer menus Troubleshooting Troubleshooting Menu item Description Print Quality Test Pages Print sample pages to identify and correct print quality defects. Cleaning the Scanner Print instructions on how to clean the scanner. Printing the Menu Settings Page From the control panel, navigate to: >...
Page 85: Maintain The Printer
Maintain the printer Maintain the printer Conﬁguring the fax speaker settings From the control panel, navigate to: > Fax > Fax Defaults > Analog Fax Setup > Speaker Settings For non-touch-screen printer models, press to navigate through the settings. Do the following: •...
Page 86: Viewing Reports
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 87: Replacing Parts And Supplies
Maintain the printer Ordering a toner cartridge Notes: • The estimated cartridge yield is based on the ISO/IEC 19752 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Return Program toner cartridges Item United States European Asia Paciﬁc...
Page 88 Maintain the printer Remove the imaging unit. Remove the used toner cartridge from the imaging unit. Unpack the new toner cartridge. Shake the toner cartridge to redistribute the toner.
Page 89 Maintain the printer Remove the seal, and then remove the cover. Insert the new toner cartridge into the imaging unit. Insert the imaging unit. Close the door. Replacing the imaging unit Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 90 Maintain the printer Remove the used imaging unit. Remove the toner cartridge from the used imaging unit. Unpack the new imaging unit, and then insert the toner cartridge. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 91 Maintain the printer Insert the new imaging unit. Close the door. Replacing the duplex unit Remove the used duplex unit. Unpack the new duplex unit. Insert the new duplex unit. Replacing the tray Remove the used tray.
Page 92: Cleaning Printer Parts
Maintain the printer Unpack the new tray. Insert the new tray. Resetting the supply usage counters From the control panel, navigate to: Settings > Device > Maintenance > Conﬁg Menu > Supply Usage And Counters For non-touch-screen printer models, press to navigate through the settings.
Page 93 Maintain the printer • Make sure that all areas of the printer are dry after cleaning. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 94: Saving Energy And Paper
Maintain the printer • Scanner glass • Scanner glass pad Close the scanner cover. Saving energy and paper Conﬁguring power save mode settings Eco‑Mode From the control panel, navigate to: Settings > Device > Power Management > Eco‑Mode For non‑touch‑screen printer models, press to navigate through the settings.
Page 95: Moving The Printer To Another Location
Maintain the printer Hibernate mode From the control panel, navigate to: Settings > Device > Power Management > Timeouts > Hibernate Timeout For non‑touch‑screen printer models, press to navigate through the settings. Select the amount of time before the printer enters Hibernate mode. Notes: •...
Page 96: Shipping The Printer
• Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support.
Page 97: Troubleshoot A Problem
Troubleshoot a problem Troubleshoot a problem The printer is not responding Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 98: Network Connection Problems
Troubleshoot a problem Network connection problems Cannot open Embedded Web Server Action Step 1 Go to step 2. Turn on the printer. Check if the printer is on. Is the printer on? Step 2 Go to step 3. Type the correct printer IP address in Make sure that the printer IP address is correct.
Page 99: Issues With Supplies
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 100: Clearing Jams
15 seconds. If you do not want to accept these risks, then remove the third-party supply or part from your printer and install a genuine Lexmark supply or part. For more information, see “Using genuine Lexmark parts and supplies”...
Page 101 Troubleshoot a problem • Do not slide paper into the tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • For two-sided printing on A4‑size paper, make sure that the paper size setting in the duplex unit is set to •...
Page 102 Troubleshoot a problem Jam locations Automatic document feeder (ADF) Standard bin Front door Manual feeder Tray Rear door Duplex unit Paper jam in trays Remove the tray. Remove the jammed paper.
Page 103 Troubleshoot a problem Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the front door Open the front door. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the imaging unit.
Page 104 Troubleshoot a problem Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Note: Make sure that all paper fragments are removed. Insert the imaging unit.
Page 105 Troubleshoot a problem Open the fuser access door. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the fuser access door. Close the rear door. Paper jam in the duplex unit Remove the duplex unit, and then remove the jammed paper. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer.
Page 106 Troubleshoot a problem Insert the duplex unit. Paper jam in the standard bin Raise the scanner, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Lower the scanner. Paper jam in the manual feeder Remove the jammed paper.
Page 107 Troubleshoot a problem Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open the ADF cover. Warning—Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Remove the jammed paper.
Page 108: Paper Feed Problems
Troubleshoot a problem Open the scanner cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the scanner cover. Paper feed problems Envelope seals when printing Action Step 1 Go to step 2. The problem is solved.
Page 109 Troubleshoot a problem Action Step 2 Contact customer The problem is support. solved. Make sure that paper type is set to Envelope. From the control panel, navigate to: > Paper > > Tray Conﬁguration > > Paper Size/Type > Send the print job. Does the envelope seal when printing? Collated printing does not work Action...
Page 110 Troubleshoot a problem Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Remove the tray. Check if paper is loaded correctly. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper ﬁll indicator.
Page 111: Printing Problems
Print the document. Is the document printed? Step 5 The problem is Contact customer solved. support. Remove, and then reinstall the printer software. Note: The printer software is available at http://support.lexmark.com. Print the document. Is the document printed?
Page 112 Troubleshoot a problem Conﬁdential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
Page 113 Troubleshoot a problem Job prints from the wrong tray or on the wrong paper Action Step 1 Go to step 2. Load the correct paper size and paper Check if you are printing on the correct paper. type. Print the document. Is the document printed on the correct paper? Step 2 The problem is...
Page 114 Troubleshoot a problem Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog. Set the resolution to 600 dpi. Print the document. Is the printer printing slow? Step 4 Go to step 5.
Page 115 Troubleshoot a problem Action Step 8 Contact customer The problem is support. solved. Make sure that the printer is not overheating. Notes: • Allow the printer to cool down after a long print job. • Observe the recommended ambient temperature for the printer.
Page 116 Troubleshoot a problem “Mottled print and dots” on “Paper curl” on page 126 “Print crooked or skewed” “Repeating defects” on page 125 on page 128 page 136 “Solid black pages” on “Text or images cut off” on “Toner easily rubs off” on “Vertical dark bands”...
Page 117 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages? Step 2 Go to step 3.
Page 118 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print dark? Step 2 Go to step 3.
Page 119 Troubleshoot a problem Action Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Page 120 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are ﬁne lines not printed correctly?
Page 121 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. Print the document.
Page 122 Action Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 123 Troubleshoot a problem Incorrect margins Action Step 1 The problem is Go to step 2. solved. Adjust the paper guides to the correct position for the paper loaded. Print the document. Are the margins correct? Step 2 The problem is Go to step 3.
Page 124 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print light? Step 2 Go to step 3.
Page 125 Troubleshoot a problem Action Step 5 Go to step 6. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 126 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print mottled? Step 2 Go to step 3.
Page 127 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the paper curled? Step 2 Go to step 3.
Page 128 Troubleshoot a problem Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press navigate through the settings. Action Step 1 Go to step 2.
Page 129 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 130 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 131 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 132 Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press navigate through the settings. Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one.
Page 133 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 134 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 135 Troubleshoot a problem Action Step 2 Go to step 3. The problem is solved. Remove, and then reinstall the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 136 Contact customer The problem is support. solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document. Do vertical dark streaks with missing images appear on prints? Repeating defects Note: Before solving the problem, print the Print Quality Test Pages.
Page 137: Faxing Problems
Troubleshoot a problem Action Step 2 Contact customer The problem is support. solved. Replace the imaging unit. Print the document. Do the repeating defects appear? Faxing problems Cannot send or receive faxes Action Step 1 The problem is Go to step 2. solved.
Page 138 Troubleshoot a problem Action Step 5 The problem is Go to step 6. solved. Check if the printer is connected to an analog phone service or to the correct digital connector. • If you are using an Integrated Services for Digital Network (ISDN) telephone service, then connect to an analog telephone port of an ISDN terminal adapter.
Page 139 Troubleshoot a problem Can receive but not send faxes Action Step 1 The problem is Go to step 2. solved. Load the original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact customer...
Page 140: Scanning Problems
Troubleshoot a problem Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Make sure that there are no print quality defects. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages For non-touch-screen printer models, press to navigate through the settings.
Page 141 Troubleshoot a problem Partial copies of document or photo Action Step 1 The problem is Go to step 2. solved. Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. Copy the document or photo. Is the document or photo copied correctly? Step 2 The problem is...
Page 142 Troubleshoot a problem Poor copy quality Action Step 1 The problem is Go to step 2. solved. Using a damp, soft, lint-free cloth, wipe the scanner glass and the ADF glass. Make sure that the document or photo is loaded facedown on the upper-left corner of the scanner glass.
Page 143 Troubleshoot a problem Scanning takes too long or freezes the computer Action Close all applications that are interfering with the scan. Contact customer The problem is support. solved. Does scanning take too long or freeze the computer? Scanner does not respond Action Step 1 The problem is...
Page 144 Troubleshoot a problem Cannot scan cards properly Try one or more of the following: Leave at least a 30‑mm (approximately 1‑inch) space between the cards when placing them on the scanner glass Clean the scanner glass For more information, see “Cleaning the scanner”...
Page 145: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 146: Privacy
Privacy Privacy For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy.
Page 147: Recycle And Dispose
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 148: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 149 Notices Trademarks Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print and Google Chrome are trademarks of Google Inc. Android is a trademark of Google LLC.
Page 150 The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 151 Notices ENERGY STAR ® Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped by Lexmark. Temperature information Ambient operating temperature 10 to 32.2°C (50 to 90°F)
Page 152 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 153 If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 154 Notices If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualiﬁed installer. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the ﬁrst page of the transmission, the date and time...
Page 155 5. The REN of this device is located on the label. This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Page 156 LEX-M15-001 A18-0046001 Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé...
Page 157 Notices Modular component notice Wireless models contain the following modular component: Lexmark Regulatory Type/Model Number LEX-M08-001; FCC ID:IYLLEXM08001; IC:2376A-LEXM08001 To determine which modular components are installed in your particular product, refer to the labeling on your actual product. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
Page 158 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 159 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 160 Notices If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was intended.
Page 161 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 162: Index
Index Index clearing jams creating a shortcut in the standard bin 106 copy 41 adapter plug 18 collating copies e‑mail 43 ADF registration fax destination 45 copying 40 adjusting 144 conﬁdential print jobs FTP address 48 adjusting printing from a Macintosh creating an e‑mail shortcut 43 scanner registration 144 computer 37...
Page 163 HTTP/FTP Settings 80 incorrect margins 123 creating a shortcut 45 Image 60 indicator light forwarding a fax 46 Information Sent to Lexmark 53 understanding the status 12 holding faxes 46 IPSec 78 installing the printer software 33 setting a ring pattern 22...
Page 164 85 paper 113 noise emission levels 149 personal identiﬁcation number paper frequently jams 110 Non‑Lexmark supply 99 method 32 print jobs do not print 111 non‑volatile memory 35 photos print quality is poor 115...
Page 165 143 ordering 87 vertical dark streaks on output replacing 87 when scanning from the recycling toner cartridges ADF 142 Lexmark packaging 147 recycling 147 scanner Lexmark products 147 toner darkness cleaning 93 toner cartridges 147 adjusting 38...
Page 166 32 when scanning from the wrinkled paper 120 ADF 142 two‑sided copying 40 Universal paper conﬁguring 28 updating ﬁrmware ﬂash ﬁle 33 USB printer port 14 using genuine Lexmark parts and supplies 86...

Lexmark MB2236 User Manual

Safety Information

Learn about the Printer

Set Up, Install, and Conﬁgure

Secure the Printer

Print

Copy

E-Mail

Fax

Scan

Use Printer Menus

Maintain the Printer

Troubleshoot a Problem

Privacy

Recycle and Dispose

Notices

Index

Quick Links

Need help?

Questions and answers

Related Manuals for Lexmark MB2236

Summary of Contents for Lexmark MB2236

Table of Contents