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Blank print (no print)
Check the media path for foreign objects such as staples, clips, scraps of media.
Step
1
Check the media condition.
Load new, dry, recommended media, and perform a
print test.
Is the image density normal?
2
Check the toner level.
Is the toner level normal?
3
Check the transfer roll assembly for proper installation?
Is the above component properly installed?
4
Check the left and right transfer roll bracket.
Are the above components free from damage?
5
Check the transfer roll assembly for contamination and
wear.
Is the above component free of excess wear and
contamination?
6
Check the print cartridge for proper installation.
Is the print cartridge properly installed?
Check
Yes
No
Problem solved.
Go to step 2.
Go to step 3.
Replace the
print cartridge.
Go to step 4.
Reinstall the
transfer roll
assembly.
Go to step 5.
Replace the left
and or right
transfer roll
brackets.
Go to
"Transfer
roll bracket
assembly, left
removal" on
page 4-57
"Transfer roll
bracket
assembly, right
removal" on
page
4-57.
Go to step 6.
Replace the
transfer roll
assembly.
Go to
"Transfer
roll assembly
removal" on
page
4-56.
Go to step 7.
Inspect, clean
and reinstall
replace the print
cartridge.
Diagnostic information
7462
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