Hewlett Packard Enterprise Support Websites - HP StoreEasy 1000 Administrator's Manual

Table 10 Management Web Service errors (continued)
Error code Error message
0x2000A00A Failed to get the discovery status of the storage provider.
0x2300A00B The storage subsystem has indicated that one or more of
the physical disks cannot be used in a storage pool.
0x2300A00C One or more of the physical disks provided in the request
was not found or cannot be used in a storage pool.

Hewlett Packard Enterprise Support websites

To troubleshoot problems with the HPE StoreEasy 1000 Storage, select HPE Server, Storage
and Networking at the HPE Support & Drivers website (https://www.hpe.com/support). Enter
HPE StoreEasy 1000 Storage or component information (for example, SAS I/O module). After
entering the details, use the following links for troubleshooting information:
Drivers, software & firmware. —Provides drivers and software for your operating system.
Top issues & solutions—Provides a listing of customer notices, advisories, and bulletins
applicable for the product or component.
Manuals—Provides the latest user documentation applicable to the product or component.
User guides can be a useful source for troubleshooting information. For HPE StoreEasy
1000 Storage, the following ProLiant server manuals may be useful for troubleshooting
assistance:
◦
1450–ProLiant DL160 Gen9 Server User Guide or ProLiant DL160 Gen9 Server
Maintenance and Service Guide
◦
1550–ProLiant ML110 Gen9 Server User Guide or ProLiant ML110 Gen9 Server
Maintenance and Service Guide
◦
1650–ProLiant DL380 Gen9 Server User Guide or ProLiant DL380 Gen9 Server
Maintenance and Service Guide
◦
1650E—Apollo 4200 Gen9 Server User Guide or Apollo 4200 Gen9 Server Maintenance
and Service Guide
◦
1850–ProLiant DL380 Gen9 Server User Guide or ProLiant DL380 Gen9 Server
Maintenance and Service Guide
The following guides contain specific troubleshooting information for the server.
◦
ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting
◦
ProLiant Gen9 Troubleshooting Guide, Volume II: Error messages
You can access these manuals at http://www.hpe.com/support/proliantgen9/docs.
IMPORTANT:
apply to particular HPE StoreEasy 1000 Storage model. If necessary, check with your HPE
Support representative for further assistance.
For HPE StoreEasy 1000 Storage manuals, go to http://www.hpe.com/info/
StoreEasy1000-manuals.
For software-related components and issues, online help or user guide documentation may
offer troubleshooting assistance. Known issues, workarounds and service releases are
addressed in this guide or the release notes.
Some troubleshooting procedures found in ProLiant server guides may not
Recommended action
Update the storage management provider cache
by invoking Windows PowerShell command
Update-StorageProviderCache
Check the health and operational status of the
physical drives. Please retry the operation.
Check the health and operational status of the
physical drives. Please retry the operation.
Hewlett Packard Enterprise Support websites 167