Hp compaq presario,presario x1000: supplementary guide (4 pages)
Summary of Contents for HP HP COMPAQ BUSINESS NOTEBOOK PC X1000
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Maintenance and Service Guide HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Document Part Number: 325388-001 July 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Product Description The HP Compaq Business Notebook nx7000 and Compaq Presario Widescreen Notebook PC X1000 offer advanced modularity, Intel Mobile Pentium-M processors with 64-bit architecture, industry-leading ATI Mobility Radeon Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. HP Compaq Business Notebook nx7000 and...
Product Description 1.1 Models Notebook models are shown in Tables 1-1 through 1-3. HP Compaq nx7000 and Compaq Presario X1000 Model Description Brand/Series designator Processor type Processor speed Display type/ size/resolution Hard drive size Optical drive designator Integrated communication/ wireless device...
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All HP Compaq nx7000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4 wH lithium ion (Li ion) battery pack ■ 1-year warranty on parts and labor Korea France Belgium Czech Republic Denmark European International France Germany Greece Hungary Israel...
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Product Description HP Compaq nx7000 Models (Continued) Belgium Czech Republic Denmark European International France Germany Greece Hungary Israel Italy The Netherlands France Korea Asia Pacific Australia/New Zealand Japan Taiwan Asia Pacific Australia/New Zealand Japan Taiwan Asia Pacific 1–4 Table 1-2...
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HP Compaq nx7000 Models (Continued) Asia Pacific Asia Pacific Taiwan People’s Republic of China Korea Hong Kong Asia Pacific Australia/New Zealand Japan Hong Kong Hong Kong Asia Pacific Australia/New Zealand Japan Taiwan Maintenance and Service Guide Table 1-2 DN728A UUF...
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Product Description HP Compaq nx7000 Models (Continued) Belgium Czech Republic Denmark European International France Germany Greece Hungary Israel Italy The Netherlands France Japan Thailand Brazil French Canada People’s Republic of China Asia Pacific 1–6 Table 1-2 DG704A UUG Norway DG704A AKB...
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HP Compaq nx7000 Models (Continued) Korea Korea Hong Kong Asia Pacific Asia Pacific Australia/New Zealand Hong Kong Asia Pacific Australia/New Zealand Hong Kong Japan Taiwan Korea Korea Maintenance and Service Guide Table 1-2 DM938A AB5 DM937A AB5 DL852A AB5 DL851A UUF...
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Product Description Compaq Presario X1000 Models All Compaq Presario X1000 models feature: ■ TouchPad pointing device ■ 8-cell, 4.4 wH Li ion battery pack ■ 1-year warranty on parts and labor X1045 Korea X1030 Australia/New Zealand X1046 Korea X1029 Australia/New Zealand X1015 United States X1056...
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Compaq Presario X1000 Models (Continued) X1050 Hong Kong X1044 Korea X1032 Asia Pacific X1058 Korea X1054 People’s Republic of China X1010 Denmark Portugal X1028 Asia Pacific X1020 United States X1063 People’s Republic of China X1022 Asia Pacific X1048 Hong Kong X1028 United States Maintenance and Service Guide...
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Product Description Compaq Presario X1000 Models (Continued) X1037 Thailand X1036 Taiwan X1018 United States X1010 Canada (English) X1007 Sweden/Finland X1001 United States X1057 Korea X1043 Korea X1016 France X1062 Asia Pacific X1012 France X1052 People’s Republic of China 1–10 Table 1-3 DN598A AKL DN597A AB0 DK574A ABA...
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Compaq Presario X1000 Models (Continued) X1042 Korea X1051 People’s Republic of China X1021 Asia Pacific X1038 Thailand X1010 United States X1035 Taiwan X1006 France X1060 Thailand X1012 United States X1061 Asia Pacific X1047 Hong Kong X1041 Korea Maintenance and Service Guide Table 1-3 DN603A AB1 DN612A AB2...
Product Description Compaq Presario X1000 Models (Continued) X1031 Asia Pacific X1005 Belgium Denmark France Italy Latin America X1034 Taiwan X1033 Asia Pacific X1027 Asia Pacific Australia/New Zealand X1040 Korea X1026 Asia Pacific Australia/New Zealand 1.2 Features ■ Intel Mobile Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processors with 400-MHz processor side bus and 512-KB L2 cache, varying by notebook model ■...
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■ ATI Mobility Radeon graphics with 32- or 64-MB DDR SDRAM ■ 80-, 60-, or 40-GB high-capacity hard drive, varying by notebook model ■ 256-MB high-performance Synchronous DRAM (SDRAM), expandable to 2.0 GB ■ Microsoft Windows XP Home or XP Pro, varying by notebook model ■...
1.4 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■...
Product Description 1.5 External Components The external components on the front and left side of the notebook are shown in the following illustration and described in Table 1-4. Front and Left Side Components 1–16 Maintenance and Service Guide...
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Front and Left Side Components Item Component PC Card slot PC Card eject button Optical drive SD (Secure Digital) Card slot Microphone jack Audio line-out jack Display release latch Wireless device button Maintenance and Service Guide Table 1-4 Function Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card.
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Product Description The notebook rear panel and right side components are shown in the following illustration and described in Table 1-5. Rear Panel and Right Side Components Rear Panel and Right Side Components Item Component Infrared port Power connector 1–18 Table 1-5 Function Provides wireless communication between...
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Rear Panel and Right Side Components (Continued) Item Component Security cable slot Vents (2) Ä CAUTION: To prevent overheating, use the notebook only on hard surfaces which cannot obstruct the vents. Do not allow a soft surface, such as bedding, clothing, or a thick rug, to block airflow. External monitor connector S-Video jack...
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Product Description The notebook keyboard components are shown in the following illustration and described in Table 1-6. Keyboard Components 1–20 Maintenance and Service Guide...
Item Component F1 through F12 function keys num lk key Internal keypad Cursor control keys Applications key Microsoft logo key Fn key Maintenance and Service Guide Table 1-6 Keyboard Components Function Perform system and application tasks. When combined with the Fn key, the function keys F1 and F3 through F12 perform additional tasks as hotkeys.
Product Description The notebook top components are shown in the following illustration and described in Table 1-7. Top Components Item Component Stereo speakers (2) Power button 1–22 Table 1-7 Top Components Function Produce stereo sound. When the notebook is: ■ Off, press to turn on the notebook.
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Top Components (Continued) Item Component Caps lock light Num lock light Display lid switch Volume buttons (2) Mute button TouchPad on/off button TouchPad scroll zones (2) Left and right TouchPad buttons TouchPad TouchPad light Maintenance and Service Guide Table 1-7 Function On: Caps lock is on.
Product Description The external components on the bottom of the notebook are shown in the following illustration and described in Table 1-8. Bottom Components Item Component Fan vent Ä CAUTION: To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing may block airflow.
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Bottom Components (Continued) Item Component Docking connector Mini PCI compartment Hard drive bay Battery bay Battery pack release latch Memory expansion compartment Maintenance and Service Guide Table 1-8 Function Connects the notebook to an optional port replicator. Contains the mini PCI wireless card.
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Troubleshooting ■ Diagnostics for Windows—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home.
Selecting from the File Menu Select System Information Save to Floppy Restore from Floppy Restore Defaults Ignore Changes and Exit Save Changes and Exit Maintenance and Service Guide Table 2-1 File Menu To Do This ■ View identification information about the notebook, a docking base, and any battery packs in the system.
Troubleshooting Selecting from the Security Menu Select Setup Password Power-on Password DriveLock Passwords Password Options (Password options can be selected only when a power-on password has been set.) Device Security System IDs *Not applicable to SuperDisk LS-120 drives. 2–4 Table 2-2 Security Menu To Do This Enter, change, or delete a setup password.
Selecting from the Advanced Menu Select Language Boot Options Device Options Maintenance and Service Guide Table 2-3 Advanced Menu To Do This Change the Computer Setup language. Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.)
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Troubleshooting Select Device Options (continued) HDD Self Test Options *Video modes vary even within regions. However, NTSC is common in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions may use NTSC, PAL, or PAL-M.
You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components. If non-HP components are tested, the results might be inconclusive.
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
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6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
Troubleshooting 2.3 Troubleshooting Flowcharts Flowchart Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning docking station No operating system (OS) loading 2.10 No OS loading from hard drive, part 1 2.11...
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to Section 2.2, No Power, Part 1. Check LED board, speaker connections.
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Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). Power up on battery power? Power up on AC power? Power up in docking station? 1. Reseat the power cables in the docking station and at the AC outlet.
Flowchart 2.3—No Power, Part 2 Continued from Section 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging, moving it to another notebook, or replacing it. Power on? Done Maintenance and Service Guide Done...
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Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Power LED Reseat AC adapter in notebook and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–14 Done Done...
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Flowchart 2.5—No Power, Part 4 Continued from Section 2.4, No Power, Part 3. Open notebook. Loose or damaged parts? Close notebook and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check notebook operation after each replacement: 1.
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Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Station Stand-alone or docking station? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. 1. Cable between notebook and notebook display (if applicable) Check for bent 2.
Flowchart 2.7—No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Video OK? Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Check voltage setting on docking station. Reset monitor cable connector at docking station. Docking station operating? Remove notebook, reseat all internal parts, and replace any damaged items in docking station.
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Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking station and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to Section 2.10.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the setup utility for correct booting order. Boot from hard drive? Done 2–20 Go to Section 2.11, No OS Loading...
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Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. CD or diskette in drive? Remove diskette and reboot. Boot from hard drive? Boot from diskette drive? Hard drive accessible? Go to Section 2.12, No OS Loading...
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Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. System files on hard drive? Virus on hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
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Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the setup utility? Is diskette drive boot order correct? Change boot priority using the setup utility. Maintenance and Service Guide Reseat diskette drive.
Troubleshooting Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive No OS loading from CD- or DVD-ROM Drive. Boots from CD or DVD? Reseat drive. 2–24 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting Section 2.17, from another Nonfunctioning...
Flowchart 2.15—No Audio, Part 1 No audio. Notebook in docking station (if applicable)? Go to Section 2.16, No Audio, Part 2. Maintenance and Service Guide Turn up audio internally or externally. Undock Replace the following docking station components one at a time as applicable. Check audio status after each change.
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Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Section 2.15, No Audio, Part 1. Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–26 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Flowchart 2.17—Nonfunctioning Device the notebook and inspect cables and plugs for Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from bent or broken pins or other damage. Any physical device detected? Possible bad...
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Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–28 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
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Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
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Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). 2–30 Replace jack or have jack activated. Connect to nondigital line.
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
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Spare Parts: Notebook Major Components Item Description Display assemblies With carbon finish for use with HP Compaq nx7000 models 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With silver finish for use with Compaq Presario X1000 models 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA...
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Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
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Spare Parts: Notebook Major Components (Continued) Item Description Keyboards Belgium Denmark France French Canada Germany International Italy Japan Korea Speaker cover with cable Left and right speakers (not illustrated) Top cover (includes TouchPad and TouchPad shield) Miscellaneous Cable Kit, includes Speaker cover cable SD Card slot board cable Modem board cable...
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Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
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Spare Parts: Notebook Major Components (Continued) Item Description VGA boards (includes thermal pads) ATI Mobility Radeon 9200 with 64 MB video memory ATI Mobility Radeon 9200 with 32 MB video memory ATI Mobility Radeon 7500c with 32 MB video memory System board (includes thermal pads) PC Card assembly (not illustrated) Processors (include thermal pads)
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Illustrated Parts Catalog Notebook Major Components 3–8 Maintenance and Service Guide...
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Spare Parts: Notebook Major Components (Continued) Item Description Miscellaneous Doors/Covers Kit, includes: RTC battery RTC battery cover Mini PCI compartment cover Memory expansion compartment cover Mini PCI communications boards Mini PCI 802.11b wireless LAN Mini PCI 802.11b wireless LAN Mini PCI Bluethumb wireless LAN Memory expansion boards 1024 MB DDR 512 MB DDR...
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components 3–10 Maintenance and Service Guide...
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Compaq Presario X1000 models) Item Description Switch cover PC Card slot space saver Docking connector cover Notebook feet (7) Hard drive cover Hard drive shield Hard drive connector Maintenance and Service Guide Table 3-2 HP Compaq nx7000 models) Illustrated Parts Catalog 3–11...
Illustrated Parts Catalog 3.6 Mass Storage Devices Mass Storage Devices Spare Part Number Information Item Description Optical drives 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM drive 24X Max CD-ROM drive Hard drives (include hard drive bezel and frame) 80 GB (4200 RPM) 60 GB (5400 RPM) 60 GB (4200 RPM) 40 GB (4200 RPM)
3.7 Miscellaneous Spare Parts: Miscellaneous (not illustrated) Description AC adapter Logo Kits For use with HP Compaq nx7000 notebooks For use with Compaq Presario X1000 notebooks Power cord, 3-wire Australia Denmark Europe/Middle East/Africa Italy Screw Kit (includes the following screws; refer to Appendix C, “Screw Listing,”...
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Flat-bladed tool ■...
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
■ Metal tote boxes ■ Electrostatic voltage levels and protective materials Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam...
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 48 Phillips screws, in seven different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
5.2 Disassembly Sequence Chart Use the following chart to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description Preparing the notebook for disassembly Battery pack Hard drive Hard drive cover and shield Notebook feet Memory expansion board Mini PCI communications board RTC battery...
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Perform the following steps before disassembling the notebook: 1. Turn off the notebook. 2. Disconnect the AC adapter and all external devices. Battery pack, 8 cell, 4.4 wH 3. Remove the battery pack by following these steps: a.
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b. Slide and hold front edge of the battery pack releases from the notebook. c. Lift the front edge of the battery pack up and swing it back Removing the Battery Pack d. Remove the battery pack. Reverse the above procedure to install the battery pack. Maintenance and Service Guide Removal and Replacement Procedures the battery release latch to the right.
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Removal and Replacement Procedures 80 GB hard drive (4200 RPM) 60 GB hard drive (5400 RPM) 60 GB hard drive (4200 RPM) 40 GB hard drive (4200 RPM) 4. Remove the hard drive by following these steps: a. Turn the notebook bottom side up with the front facing forward.
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The hard drive cover, shield, and connector are included with the hard drive and also in the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. Reverse the above procedure to install the hard drive.
The notebook feet are adhesive-backed rubber pads, and are included in the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. The notebook feet attach to the base enclosure as indicated in the following illustration.
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3. Remove the PM2.5×5.0 screw 1 that secures the memory expansion compartment cover to the notebook. 4. Lift the front edge of the cover up 2 and swing it back 3. Removing the Memory Expansion Compartment Cover 5. Remove the cover. ✎...
Removal and Replacement Procedures 6. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up at a 45-degree angle. 7. Pull the board away from the socket at a 45-degree angle 2. Removing the Memory Expansion Board Reverse the above procedure to install a memory expansion board.
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3. Remove the PM2.5×5.0 screw 1 that secures the mini PCI compartment cover to the notebook. 4. Lift the rear edge of the cover up 2 and swing it forward 3. Removing the Mini PCI Compartment Cover 5. Remove the cover. ✎...
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Removal and Replacement Procedures 6. Disconnect the two antenna cables from the terminals on the mini PCI communications board 1. Note that the longer of the two cables should be connected to the left antenna terminal (marked “AUX”) and the shorter cable should be connected to the right terminal (marked “MAIN”).
5.7 RTC Battery ✎ The RTC battery and RTC battery cover are included in the Miscellaneous Doors/Covers Kit, spare part number 336984-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing forward.
Removal and Replacement Procedures 5.8 Optical Drive Spare Part Number Information 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM drive 24X Max CD-ROM drive 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing forward.
5.9 Keyboard Spare Part Number Information Belgium Denmark France French Canada Germany International Italy Japan Korea 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing forward. 3. Remove the two PM2.5×15.0 screws that secure the keyboard to the base enclosure.
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Removal and Replacement Procedures 4. Turn the notebook top side up with the front facing forward. 5. Open the notebook. 6. Slide the four notches on the top edge of the keyboard forward. Releasing the Keyboard 5–16 Maintenance and Service Guide...
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7. Lift the rear edge of the keyboard, swing it up and forward 1, and rest it on the top cover. 8. Release the ZIF connector 2 to which the keyboard cable is attached and disconnect the keyboard cable 3 from the system board.
5.10 Switch Cover ✎ The switch cover is included in the Miscellaneous Plastics Kits, spare part number 338133-001 for HP Compaq nx7000 models, and spare part number 337009-001 for Compaq Presario X1000 models. 1. Prepare the notebook for disassembly (Section 5.3).
5.11 Speaker Cover Spare Part Number Information Speaker cover with cable The speaker cover cable is also included in the Miscellaneous Cable Kit, spare part number 336973-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3.
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Removal and Replacement Procedures 6. Lift the left side of the speaker cover shield and swing it up and slightly to the right 1. 7. Slide the speaker cover back 2 to disengage it from the notebook. 8. Remove the speaker cover. Removing the Speaker Cover Reverse the above procedure to install the speaker cover.
5.12 Fan Spare Part Number Information The fan is also included with the heat sink, spare part number 337000-001. 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.9). 3. Remove the switch cover (Section 5.10). 4.
Removal and Replacement Procedures 5.13 Heat Sink Spare Part Number Information Heat sink with fan Thermal pad 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.9) ❏ Switch cover (Section 5.10) ❏ Speaker cover (Section 5.11) ❏...
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Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 5.14 Processor Spare Part Number Information Intel Pentium-M 1.6-GHz processor Intel Pentium-M 1.5-GHz processor Intel Pentium-M 1.4-GHz processor Intel Pentium-M 1.3-GHz processor 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Keyboard (Section 5.9) ❏...
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2. Use a flat-bladed tool to turn the processor locking screw 1 one-quarter turn counterclockwise. 3. Lift the processor straight up 2 and remove it. ✎ Note that the gold triangle 3 should be in the lower right corner when installing the processor. Removing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 5.15 Display Assembly Spare Part Number Information With carbon finish for use with HP Compaq nx7000 models 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA With silver finish for use with Compaq Presario X1000 models 15.4-inch, WUXGA 15.4-inch, WSXGA+ 15.4-inch, WXGA...
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6. Close the notebook and turn the notebook bottom side up with the rear panel facing forward. 7. Remove the six PM2.5×7.0 screws that secure the display assembly to the base enclosure. Removing the Display Screws Maintenance and Service Guide Removal and Replacement Procedures 5–27...
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Removal and Replacement Procedures 8. Turn the notebook top side up with the front facing forward. 9. Open the display to the fully upright position. 10. Lift the display assembly straight up and remove it. Removing the Display Assembly Reverse the above procedure to install the display assembly. 5–28 Maintenance and Service Guide...
5.16 Top Cover Spare Part Number Information Top cover (includes TouchPad and TouchPad shield) 1. Prepare the notebook for disassembly (Section 5.3). 2. Disconnect the wireless antenna cables from the mini PCI communications board (Section 5.6). 3. Remove the following components: ❏...
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Removal and Replacement Procedures 5. Remove the following screws: ❏ Two PM2.5×7.0 screws in the front corners of the notebook 1 ❏ Two PM2.5×5.0 screws in the hard drive bay and one PM2.5×5.0 screw on the right side of the hard drive bay 2 ❏...
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6. Turn the notebook top side up with the rear panel facing forward. 7. Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the TouchPad cable 2 from the system board. 8. Route the two antenna cables 3 out of the hole in the system board.
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Removal and Replacement Procedures 9. If connected, disconnect the Bluethumb wireless module cable 1 from the system board. 10. Disconnect the left 2 and right speaker cables 3 from the system board. Disconnecting the Bluethumb Wireless Module and Speaker Cables 5–32 Maintenance and Service Guide...
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11. Remove the following screws: ❏ Two PM2.5×7.0 screws 1 that secure the top cover to the base enclosure ❏ One PM2.0×3.0 screw 2 that secures the top cover and modem to the base enclosure ❏ One PM2.5×5.0 screw 3 that secures the top cover to the base enclosure above the USB connector Removing the Top Cover Screws Maintenance and Service Guide...
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Removal and Replacement Procedures 12. Position the notebook so the front faces forward. 13. Lift the back edge of the top cover 1 and swing it forward 2 to disengage it from the base enclosure. 14. Remove the top cover. Removing the Top Cover Reverse the above procedure to install the top cover.
5.17 SD Card Slot Board and Cable Spare Part Number Information SD Card slot board with cable The SD Card slot board cable is also included in the Miscellaneous Cable Kit, spare part number 336973-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏...
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Removal and Replacement Procedures 2. Disconnect the SD Card slot board cable 1 from the system board. 3. Remove the PM2.5×5.0 screw 2 that secures the SD Card slot board to the notebook. 4. Remove the PM2.5×5.0 screw 3 that secures the SD Card slot board cable ground loop to the notebook.
5.18 VGA Board and Shield Spare Part Number Information VGA boards (include thermal pads) ATI Mobility Radeon 9200 with 64 MB video memory ATI Mobility Radeon 9200 with 32 MB video memory ATI Mobility Radeon 7500c with 32 MB video memory VGA board shield (includes thermal pads) 1.
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Removal and Replacement Procedures 2. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that secure the VGA board shield to the base enclosure. 3. Lift the upper left corner of the VGA board 3 to disconnect it from the system board. 4.
6. The VGA shield 1 and board 2 contain thermal pads that assist in cooling the notebook. Inspect these pads and replace if necessary each time the shield is removed. Replacing the Thermal Pads on the VGA Board and Shield Reverse the above procedure to install the VGA board and shield.
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Removal and Replacement Procedures ❏ Speaker cover (Section 5.11) ❏ Display assembly (Section 5.15) ❏ Top cover (Section 5.16) ❏ VGA board and shield (Section 5.18) 2. Disconnect the modem cable 1 from the system board. 3. Lift the left side of the modem board 2 to disconnect it from the system board.
5.20 System Board Spare Part Number Information System board (includes thermal pads) PC Card assembly (removal not documented) ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
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Removal and Replacement Procedures 2. Disconnect the SD Card slot board cable 1 from the system board. 3. Remove the PM2.5×5.0 screw 2 that secures the SD Card slot board cable ground loop to the base enclosure and the PM2.5×5.0 screw 3 that secures the system board to the base enclosure.
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4. Lift the right side of the system board approximately 1 inch 1. If necessary, flex the back edge of the base enclosure out so the parallel 2 and serial connectors 3 can clear the base enclosure. 5. Slide the system board to the right an angle 4. 6.
This chapter provides physical and performance specifications. Dimensions Height Width Depth Weight (varies by configuration) Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Standby mode Power in Hibernation mode Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maintenance and Service Guide...
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Specifications Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6–2 Table 6-1 Notebook (Continued) 0 to 3,048 m...
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15.4-inch, Wide UXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle Maintenance and Service Guide Table 6-2 20.7 cm 33.1 cm 39.1 cm up to 16.8 million 300:1 170 nits typical 0.173 ×...
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Specifications 15.4-inch, Wide SXGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle 6–4 Table 6-3 20.7 cm 33.1 cm 39.1 cm up to 16.8 million 200:1 180 nits typical 0.197 ×...
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15.4-inch, Wide XGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle Maintenance and Service Guide Table 6-4 20.7 cm 33.1 cm 39.1 cm up to 16.8 million 200:1 180 nits typical 0.259 ×...
4200 rpm speed Operating 5° to 55° C temperature 1 GB = 1,073,741,824 bytes. Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details. 6–6 Table 6-5 Hard Drives 60 GB (5400...
Weight Power supply Rated input voltage Rated input current Rated frequency 8-cell, Primary Li ion Battery Pack Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Recharge time System in off mode or Standby System on (depending on system power consumption) Maintenance and Service Guide...
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Specifications Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–8 Table 6-8 24X DVD/CD-RW Drive...
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Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-9 24X CD-RW Drive...
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Specifications Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random DVD media Full stroke DVD media Random CD media Full stroke CD media Audio output level Cache buffer Data transfer rate Max 24X CD Max 8X DVD Multiword DMA mode 2 Startup time Stop time...
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Applicable disk Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained (16X) Variable Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-11 24X CD-ROM Drive DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2)
Specifications Hardware System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7...
Hardware System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14...
Connector Pin Assignments Signal Unused Ring Signal +5 VDC Data – Signal Ground (Y) Ground (C) A–2 Table A-2 RJ-11 Modem Table A-3 Universal Serial Bus Table A-4 S-Video Signal Unused Unused Unused Signal Data + Ground Signal Y-Luminance (Intensity) C-Chrominance (Color) Maintenance and Service Guide...
Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog Maintenance and Service Guide Table A-5 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Connector Pin Assignments A–3...
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Connector Pin Assignments Signal Audio out Signal Audio in A–4 Table A-6 Audio Line-Out Signal Ground Table A-7 Microphone Signal Ground Maintenance and Service Guide...
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Signal Strobe Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge Busy Paper End Select Maintenance and Service Guide Connector Pin Assignments Table A-8 Parallel Signal Auto Linefeed...
Power cord sets for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord set requirements, contact an HP authorized reseller or service provider. General Requirements The following requirements are applicable to all countries: ■...
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway Sweden Switzerland B–2 Accredited Agency EANSW CEBC DEMKO FIMKO METI KEMA NEMKO SEMKO Applicable Note Number Maintenance and Service Guide...
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3-Conductor Power Cord Set Requirements (Continued) Country United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 337012-001. Maintenance and Service Guide C–1...
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Screw Listing Where used: Two screws that secure the hard drive to the notebook (documented in Section 5.3) One screw that secures the optical drive to the notebook (documented in Section 5.8) Two screws that secure the display assembly to the notebook (documented in Section 5.15) Phillips PM2.5×7.0 Screw Locations C–2...
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Phillips PM2.5×7.0 Screw (Continued) Where used: Four screws that secure the display assembly to the notebook through the rear panel (documented in Section 5.15) Three screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide Table C-1 Color...
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Screw Listing Phillips PM2.5×7.0 Screw (Continued) Where used: Two screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×7.0 Screw Locations C–4 Table C-1 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
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Where used: Four screws that secure the hard drive to the hard drive cover and shield (documented in Section 5.3) Phillips PM2.5×3.5 Screw Locations Maintenance and Service Guide Table C-2 Phillips PM2.5×3.5 Screw Color Qty. Silver Screw Listing Length Thread 3.5 mm 2.5 mm Head...
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Screw Listing Where used: One screw that secures the memory expansion compartment cover to the notebook (documented in Section 5.5) One screw that secures the mini PCI compartment cover to the notebook (documented in Section 5.6) Phillips PM2.5×5.0 Screw Locations C–6 Table C-3 Phillips PM2.5×5.0 Screw...
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Phillips PM2.5×5.0 Screw (Continued) Where used: Three screws that secure the speaker cover to the notebook (documented in Section 5.11) One screw that secures the fan to the notebook (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty.
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Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: Three screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×5.0 Screw Locations C–8 Table C-3 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
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Phillips PM2.5×5.0 Screw (Continued) Where used: One screw that secures the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide Table C-3 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
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Screw Listing Phillips PM2.5×5.0 Screw (Continued) Where used: Two screws that secure the SD Card slot board and cable to the notebook (documented in Section 5.17) Phillips PM2.5×5.0 Screw Locations C–10 Table C-3 Color Qty. Length Black 5.0 mm Maintenance and Service Guide Head Thread Width...
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Phillips PM2.5×5.0 Screw (Continued) Where used: One screw that secures the system board to the notebook (documented in Section 5.20) Phillips PM2.5×5.0 Screw Location Maintenance and Service Guide Table C-3 Color Qty. Length Black 5.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
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Screw Listing Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.9) Six screws that secure the top cover to the notebook (documented in Section 5.16) Phillips PM2.5×15.0 Screw Locations C–12 Table C-4 Phillips PM2.5×15.0 Screw Color Qty.
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Phillips PM2.5×15.0 Screw (Continued) Where used: One screw that secures the display assembly cable to the notebook (documented in Section 5.15) Phillips PM2.5×15.0 Screw Location Maintenance and Service Guide Table C-4 Color Qty. Length Black 15.0 mm Screw Listing Head Thread Width 2.5 mm...
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Screw Listing Phillips PM2.5×15.0 Screw (Continued) Where used: One screw that secures the VGA shield to the notebook (documented in Section 5.15) Phillips PM2.5×15.0 Screw Location C–14 Table C-4 Color Qty. Length Black 15.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
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Where used: One screw that secures the speaker cover to the notebook (documented in Section 5.11) Phillips PM2.5×3.0 Screw Location Maintenance and Service Guide Table C-5 Phillips PM2.5×3.0 Screw Color Qty. Black Screw Listing Length Thread 3.0 mm 2.5 mm Head Width 5.0 mm...
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Screw Listing Where used: One screw that secures the top cover to the notebook (documented in Section 5.16) One screw that secures the VGA shield to the notebook (documented in Section 5.18) Phillips PM2.0×3.0 Screw Locations C–16 Table C-6 Phillips PM2.0×3.0 Screw Color Qty.
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Phillips PM2.0×9.0 Spring-Loaded Screw Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.13) Phillips PM2.0×9.0 Spring-Loaded Screw Locations Maintenance and Service Guide Table C-7 Color Qty. Length Silver 9.0 mm Screw Listing Head Thread Width 2.0 mm...
1394 connector 1–19 802.11b wireless LAN, spare part numbers 3–9 AC adapter spare part numbers 3–15 specifications 6–7 applications key 1–21 audio line-out jack location 1–17 pin assignments A–4 audio troubleshooting 2–25 base enclosure, spare part number 3–7 battery bay 1–25 battery pack removal 5–4 spare part number 3–9...
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Index connector pin assignments audio line-out jack A–4 external monitor connector A–3 microphone jack A–4 modem jack A–2 monitor connector A–3 network jack A–1 RJ-11 telephone jack A–2 RJ-45 network jack A–1 S-Video connector A–2 universal serial bus (USB) connector A–2 connectors, service considerations 4–2 cursor control keys 1–21...
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Fn key 1–21 front components 1–16 grounding equipment and methods 4–6 hard drive OS loading problems 2–20 removal 5–6 spare part numbers 3–9 3–14 specifications 6–6 hard drive bay 1–25 hard drive connector 3–10 hard drive cover illustrated 3–10 removal 5–7 hard drive shield illustrated 3–10 removal 5–7...
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Index mini PCI compartment cover illustrated 3–13 location 1–25 removal 5–11 Miscellaneous Cable Kit components 3–5 spare part number 3–5 3–12 3–13 Miscellaneous Doors/Covers components 3–9 spare part number 3–9 3–13 Miscellaneous Plastics Kit components 3–3 spare part numbers 3–3 3–11 models 1–2 modem...
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power management features 1–15 power, troubleshooting 2–12 processor removal 5–24 spare part numbers 3–7 5–24 real time clock (RTC) battery illustrated 3–13 removal 5–13 real time clock (RTC) battery cover illustrated 3–13 location 1–24 rear panel components 1–18 removal preliminaries 4–1 procedures 5–1 replacement preliminaries 4–1...
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Index S-Video connector location 1–19 pin assignments A–2 switch cover illustrated 3–10 removal 5–18 system board removal 5–41 spare part number 3–7 5–41 system memory map 6–17 thermal pad replacement 5–22 spare part number 3–7 5–22 tools required 4–1 top components 1–22 top cover removal 5–29 spare part number 3–5...
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