About Compuserve/Internet - Multitech MULTIMODEM MT5600ZDX Owner's Manual

MT5600ZDX Owner's Manual
A "Wrong Device" message is displayed if an incorrect FLM is
used. In this case, restart at step 5 and upload the correct FLM
file.
A "Wrong Hex file or flow control" message is displayed if an
incompatible hex file format is used (non-Motorola S3 format) or if
the DTE ignores flow control (the flash download uses both Xon/
Xoff and RTS/CTS flow control). If the wrong format was used,
reinitiate the upoad at step 7 using a correct firmware hex file.
8. A "Device successfully programmed" message is displayed by the
FLM at the completion of a successful download and the modem
will do a cold start.
9. If you need more assistance programming FLASHPRO, then
contact our tech support department.

About CompuServe/Internet

In addition to the BBS, Multi-Tech provides support through
CompuServe's Modem Vendor Forum ( GOMODEMVEN ) under GO
MULTITECH . Refer to your CompuServe documentation for special
operating procedures. Multi-Tech is a commercial provider on the
Internet, and we retrieve e-mail messages from the following
mailboxes on a periodic basis:
mtsmktg@multitech.com
mtssales@multitech.com
international@multitech.com
writers@multitech.com
If you wish to receive support via the internet, you can e-mail Tech
Support at:
http://www.multitech.com/_forms/email_tech_support.htm
Multi-Tech's presence includes a Web site at:
http://www.multitech.com
and an ftp site at:
ftp://ftp.multitech.com
78
Marketing Dept.
Sales Dept.
International Marketing &
Sales
Publications Dept.