Chapter 5 - Warranty, Service And Tech Support; Introduction; Limited Warranty - Multitech MULTIMODEM MT5600ZDX Owner's Manual

MT5600ZDX Owner's Manual

Chapter 5 - Warranty, Service and Tech Support

Introduction

This chapter starts out with statements about your modem's 10-year
warranty (limited to customers in the U.S., Canada, Mexico and the
United Kingdom). The next section, Tech Support, should be read
carefully if you have questions or problems with your modem. It
includes technical support telephone numbers, and an explanation of
how to send in your modem should you require service. The final three
sections explain how to use our Bulletin Board Service ( BBS ), a brief
section on the CompuServe/Internet Forums, and information on Multi-
Tech's Fax-Back service.

Limited Warranty

Multi-Tech Systems, Inc. ( "MTS" ) warrants that its products will be free
from defects in material or workmanship for a period of ten years from
the date of purchase, or if proof of purchase is not provided, ten years
from date of shipment. MTS MAKES NO OTHER WARRANTY,
EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE HEREBY DISCLAIMED. This warranty does not apply to any
products which have been damaged by lightning storms, water, or
power surges or which have been neglected, altered, abused, used for
a purpose other than the one for which they were manufactured,
repaired by the customer or any party without MTS's written
authorization, or used in any manner inconsistent with MTS's
instructions. MTS's entire obligation under this warranty shall be
limited (at MTS's option) to repair or replacement of any products
which prove to be defective within the warranty period, or, at MTS's
option, issuance of a refund of the purchase price. Defective products
must be returned by Customer to MTS's factory transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND
UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE
PURCHASE PRICE FOR DEFECTIVE PRODUCTS.
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