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About CompuServe/Internet
In addition to the BBS, Multi-Tech provides support through
CompuServe's Modem Vendor Forum ( GOMODEMVEN ) under GO
MULTITECH . Refer to your CompuServe documentation for special
operating procedures.
Multi-Tech is a commercial provider on the Internet, and we retrieve
e-mail messages from the following mailboxes on a periodic basis:
mtsmktg@multitech.com
mtssales@multitech.com
international@multitech.com
writers@multitech.com
If you prefer to receive support via the internet you can contact tech
support via e-mail at:
http://www.multitech.com/_forms/email_tech_support.htm
Multi-Tech's presence includes a Web site at:
http://www.multitech.com
and an ftp site at:
ftp://ftp.multitech.com
The ftp server mirrors the Multi-Tech BBS.
About the Multi-Tech Fax-Back Service
Multi-Tech's fax-back system provides 24-hour access to sales,
marketing, and technical literature. Dial 612-717-5888, follow the
voice prompts, and request document number 10 for a catalog of
available documents.
For convenience, have your fax number handy: __________________
From the catalog of available documents, you can order newsletters,
white papers, press releases, etc. from the sales and marketing index
(pages 1-4), or order basic modem operation and troubleshooting
guides from the technical support and engineering index. Just enter
the applicable FB Doc. # from the left column of the catalog.
Chapter 7 - Service, Warranty and Tech Support
Marketing Dept.
Sales Dept.
International Marketing &
Publications Dept.
Sales
65
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