Slow File Transfer; Losing Data - Multitech MULTIMODEM MT5600ZDX Owner's Manual

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Slow File Transfer

You may have an older UART. For best throughput, install a
16550AFN UART or a Multi-Tech ISI serial port card.
If you are running under Windows 3.1 and have a 16550AFN
UART, you must replace the Windows serial driver, COMM.DRV,
to take full advantage of the UART's speed.
If you are using a slow transfer protocol, such as Xmodem or
Kermit, try Zmodem or Ymodem/G instead.
Is your line noisy? If there is static on your line, the modem has to
resend many blocks of data to insure accuracy. You must have a
clean line for maximum speed.
Are you downloading a compressed file with MNP 5 hardware
compression enabled? Since hardware data compression cannot
compress a file already compressed by an archiving program, the
transfer can be marginally slower with data compression enabled
than with it disabled.
Try entering the &V (View Parameters) command, making a
screen print of the diagnostics listing, and checking for parameters
that may be unacceptable.

Losing Data

If you are using data compression and a high speed serial port,
set the serial port baud rate to four times the data rate.
Your UART may not be reliable at serial port speeds over 9600
bps or 19,200 bps. Turn off data compression, reset your serial
port speed to a lower rate, or replace your serial port with a faster
one.
Make sure the flow control method you selected in software
matches the method selected in the modem.
If you are running under Windows 3.1 and have a 16550AFN
UART, you may need to turn on the 16550's data buffers and/or
replace the Windows serial driver, COMM.DRV.
Try entering the &V (View Parameters) command, making a
screen print of the diagnostics listing, and checking for parameters
that may be unacceptable.
Chapter 2 - Installation
29

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