Multitech MultiModem DSVD MT5600DSVD User Manual
  1. Manuals
  2. Brands
  3. Multitech Manuals
  4. Modem
  5. MultiModem DSVD MT5600DSVD
  6. User manual

Multitech MultiModem DSVD MT5600DSVD User Manual

Data/fax/voice modem
Hide thumbs Also See for MultiModem DSVD MT5600DSVD:
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MultiModem DSVD MT5600DSVD and is the answer not in the manual?

Questions and answers

Related Manuals for Multitech MultiModem DSVD MT5600DSVD

Summary of Contents for Multitech MultiModem DSVD MT5600DSVD

  • Page 2 Though this modem is capable of 56K bps download performance, line impairments, public telephone infrastructure, and other external technological factors currently prevent maximum 56K bps connections. Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 U.S.A Telephone (763) 785-3500 or (800) 328-9717 Fax (763) 785-9874 Technical Support (800) 972-2439 Internet http://www.multitech.com...

  • Page 3: Table Of Contents

    MultiModemDSVD User Guide Contents Chapter 1: Introduction Introduction ..........................2 Product Description ........................ 2 Features ............................ 2 What Is in Your Modem Package? ..................4 Related Manuals ........................4 Chapter 2: Installation Introduction ..........................6 What You Will Need ......................6 Safety Warnings ........................
  • Page 4 MultiModemDSVD User Guide Contents Chapter 4: AT Commands, S-Registers & Result Codes AT Commands ........................23 AT Command Summary ..................... 24 Voice Commands ........................39 S-Registers ..........................41 Result Codes .......................... 45 Chapter 5: Solving Problems Introduction ........................... 49 None of the Indicators Light ....................49 The Modem Does Not Respond to Commands ...............
  • Page 5 MultiModemDSVD User Guide Contents Appendix E: Upgrading the Modem Introduction ........................... 71 Upgrade Overview ....................... 71 Step 1: Identify the Modem Firmware ................71 Step 2: Identify the Current Firmware Version ..............72 Step 3: Download the Upgrade File ................... 72 Step 4: Extract the Upgrade Files ..................

  • Page 6: Chapter 1: Introduction

    Introduction...

  • Page 7: Introduction

    MultiModemDSVD User Guide 1 Introduction Introduction Congratulations on your purchase of your MultiModemDSVD! You have acquired not only one of the finest intelligent data, fax, and voice modems available, but a modem that can transmit voice and data at the same time. This user guide will help you to install, configure, test, and use your modem.
  • Page 8 MultiModemDSVD User Guide 1 Introduction Data • Supports the ITU-T V.90 and K56flex standards for data transmission speeds up to 56K bps while maintaining compatibility with lower-speed modems. Note: Under the 56K bps standards, you can asymmetrically download data from an ISP at speeds up to 53K bps, whereas you can upload only at speeds up to 33.6K bps.

  • Page 9: What Is In Your Modem Package

    (see Appendix D for information on contacting Multi-Tech via telephone, fax, or the Internet). Related Manuals The following manuals are available from the Multi-Tech World Wide Web and FTP sites. 82076200 MT56XX Fax Class 1 Developer’s Guide ftp://ftp.multitech.com/manuals/pdf/developers%20kits/5600fax.pdf 82006502 Fax Class 2 Developers’s Kit ftp://ftp.multitech.com/manuals/pdf/developers%20kits/82006502.pdf...

  • Page 10: Chapter 2: Installation

    Installation...

  • Page 11: Introduction

    MultiModemDSVD User Guide 2 Installation Introduction This chapter shows step-by-step how to set up your MultiModemDSVD and con- figure your communications software to work with it. What You Will Need Before starting, please make sure you have everything you need: We supply An MT5600DSVD data/fax/voice modem A DC power supply module...

  • Page 12: Step 1: Mount The Feet

    MultiModemDSVD User Guide 2 Installation Step 1: Mount the Feet The modem comes with a strip of self-adhesive plastic feet, which you can optional- ly mount on the bottom of the modem. To install the feet, simply peel them from their paper strip and press them into the recesses on the bottom of the modem.

  • Page 13: Changing The Speaker Jumper

    MultiModemDSVD User Guide 2 Installation J10 Speaker Mode Closed: stereo (default) Open: mono Figure 2-2. Location of speaker jumper. Changing the Speaker Jumper The speaker jumper (J10) is behind the internal speaker near the external speaker jack (see Figure 2-2). •...

  • Page 14: Step 3: Connect The Modem To Your System

    MultiModemDSVD User Guide 2 Installation Step 3: Connect the Modem to Your System Placing the modem in a convenient location, connect it to your computer’s serial port, to the telephone line, to AC power, and, optionally, to your telephone. For voice operations, connect it to the supplied headset or, optionally, to a microphone and a speaker or sound card.

  • Page 15: Phone Connection

    MultiModemDSVD User Guide 2 Installation Note: The Federal Communications Commission (FCC), Industry Canada, and other government agencies may impose certain restrictions on equipment connected to public telephone systems. For more information, see Appendix A. Phone Connection For voice-only calls, you can optionally plug a telephone into the modem’s PHONE jack.

  • Page 16: Step 4: Install The Modem Driver

    MultiModemDSVD User Guide 2 Installation Step 4: Install the Modem Driver If you use Windows 95, Windows 98, Windows Me, Windows NT 4.0, or Windows 2000, you must install the modem driver. (If you use Windows 3.1 or another operating system, skip this step and go to Step 5.) The modem driver is used by Windows to con- trol the modem.

  • Page 17: Step 5: Install And Configure Your Software

    MultiModemDSVD User Guide 2 Installation Step 5: Install and Configure Your Software You may use either the communication program included with your modem or a third-party program. Communication programs designed for Windows 95/98/Me and Windows NT/2000 normally do not need to be manually configured, since they use the Plug and Play configuration supplied by the Windows modem driver.

  • Page 18: Chapter 3: Operation

    Operation...

  • Page 19: Introduction

    MultiModemDSVD User Guide 3 Operation Introduction Like any modem, your MultiModemDSVD operates only under the control of a communication program, such as the one included with the modem. It also operates under other general-purpose data communication programs, such as Windows Ter- minal and HyperTerminal.

  • Page 20: Configuring The Modem

    MultiModemDSVD User Guide 3 Operation Off-Hook. The OH LED lights when the modem is off-hook, which occurs when the modem is dialing, online, or answering a call. The LED flashes when the modem pulse-dials. Terminal Ready. The TR LED lights when a datacomm program initializes the modem.

  • Page 21: Dial-Up Networking

    MultiModemDSVD User Guide 3 Operation • POP server address • Mail or SMTP address • News or NNT server address Dial-Up Networking Whether you use the Internet for e-mail or for browsing the Web, to connect to it through your modem, you must first set up a remote-node client program. The one in Windows 95, 98, Me, NT 4.0, and 2000 is called Dial-Up Networking.

  • Page 22: Dial-Up Networking In Windows Me

    MultiModemDSVD User Guide 3 Operation 6. Follow the instructions provided by your ISP for browsing the the Internet, reading e-mail, and accessing information. For further information on Dial-Up Networking or Microsoft Client for NetWare Networks, see Windows Help. Dial-Up Networking in Windows Me To install Dial-Up Networking Dial-Up Networking is automatically installed with Windows Me.

  • Page 23: Dial-Up Networking In Windows 2000

    MultiModemDSVD User Guide 3 Operation 10. Click Continue, and then click Restart to finish the installation. 11. When the installation is complete, reboot the computer. To create a connection entry 1. Double-click the My Computer icon, and then double-click the Dial-Up Net- working icon.

  • Page 24: Fax Operation

    MultiModemDSVD User Guide 3 Operation Fax Operation Using the PhoneTools program included with your modem, you can use your modem to send and receive faxes directly from your computer. The following procedure uses print capture, which enables you to fax a document directly from the Windows ap- plication in which you created it without opening PhoneTools.

  • Page 25: To Answer A Voice Call In Speakerphone Mode

    MultiModemDSVD User Guide 3 Operation To Answer a Voice Call in Speakerphone Mode 1. In the terminal window of your communications application, type AT and press . The modem will respond with OK. NTER 2. Type AT&F and press E to reset the modem to its default configuration.

  • Page 26: References

    The fol- lowing Web sites are good places to start: • Costmo’s Other Resources Page: http://modems.rosenet.net/or/ • Curt’s High Speed Modem Page: http://www.teleport.com/~curt/modems.html • Data Communications FAQ: http://www.best.com/~malch/comfaq.html • Multi-Tech Systems, Inc.: http://www.multitech.com/...

  • Page 27: Chapter 4: At Commands, S-Registers & Result Codes

    AT Commands, S-Registers & Result Codes...

  • Page 28: At Commands

    MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes AT Commands AT commands are used to control the operation of your modem. They are so called because each command must be preceded by the characters AT to get the ATtention of the modem.

  • Page 29: At Command Summary

    MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes AT Command Summary Command: Attention Code Values: Description: The attention code precedes all command lines except A/ and the escape sequence. Command: NTER Values: Description: Press the E or R key to execute most commands.
  • Page 30 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Return to command mode after dialing. (Place at end of dial string.) Hook flash. Causes the modem to go on-hook for the time specified in S29, then off-hook again . @ Wait for silence.
  • Page 31 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: Monitor Speaker Volume Values: n = 0, 1, 2, or 3 Default: Description: Select low volume. Select low volume. Select medium volume. Select high volume. Note: Use the M command to turn the speaker on or off. Command: Display Legacy Parameters Value:...
  • Page 32 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: Return Online to Data Mode Values: 0 or 1 Default: None Description: Exit online command mode and return to online data mode without a retrain. Normally used after a +++ escape (see +++AT<CR>...
  • Page 33 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: Connect Message Control Values: n = 0, 1, or 2 Default: Description: The CONNECT result code reports the serial port speed only. The CONNECT result code reports the line speed, the error correction protocol, and the serial port speed, respectively.
  • Page 34 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: &C n Data Carrier Detect (DCD) Control Values: n = 0 or 1 Default: Description: &C0 Forces the DCD circuit to always be high. &C1 DCD goes high when the remote modem’s carrier signal is de- tected, and goes low when the carrier signal is not detected.
  • Page 35 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: &E n V.42bis Data Compression Values: n = 14 or 15 Default: Description: &E14 V.42bis data compression disabled. &E15 V.42bis data compression enabled. Note: This command controls only V.42bis data compression, whereas the %C command controls both V.42bis and MNP-5 data compression.
  • Page 36 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: &M n Communications Mode Values: n = 0 Default: Description: This command determines the DTR operating mode. The mo- dem treats the &M command as a subset of the &Q command. &M0 Selects direct asynchronous operation.
  • Page 37 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes &T3 Start local digital loopback, V.54 Loop 2. If no connection ex- ists, ERROR is returned. &T4 Enables acknowledgment for remote digital loopback request. &T5 Ignores acknowledgment for remote digital loopback request. &T6 Requests a remote digital loopback, V.54 Loop 2, without self- test.
  • Page 38 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: &Zy =x Store Telephone Number Values: y = 0–3 x = Dialing command Default: None Description: Stores telephone dial string x in memory location y. Each tele- phone number dial string can contain up to 34 digits. Dial the stored number using the command ATDS=y.
  • Page 39 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: PCM Code Selection Values: n = 0 or 1 Default: Description: Specifies the PCM code type for 56K modulation. Note, how- ever, that the modem automatically selects the code type if the server sends the proper ID.
  • Page 40 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Online command mode. The modem receives a \Bn command from the computer: Clear data buffers and send break to the remote modem. Same as \K0. Send break immediately to the remote modem. Same as \K2.
  • Page 41 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: +MS= Modulation Selection Values: See description. Default: See description. Description: This extended-format command selects modulation and, op- tionally, enables or disables automode, specifies the lowest and highest connection rates, selects µ-Law or A-Law codec type, and specifies the highest transmit rate using one to five subparameters.
  • Page 42 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes <mod> Modulation Possible rates (bps) V.21 V.22 1200 V.22bis 2400 or 1200 V.23 1200 V.32 9600 or 4800 V.32bis 14400, 12000, 9600, 7200, or 4800 V.34 33600, 31200, 28800, 26400, 24000, 21600,19200, 16800, 14400, 12000, 9600, 7200, 4800, or 2400 V.90 56000, 54667, 53333, 52000, 50667, 49333, 48000, 46667,...
  • Page 43 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: -SDR= n Distinctive Ring Control Values: 0–7 Default: Description: This command enables or disables detection and reporting of distinctive ring. One, two, or three distinctive ring types can be simultaneously enabled depending upon the value of n.

  • Page 44: Voice Commands

    MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: $SB n Serial Port Baud Rate Values: n = speed in bits per second Default: 57600 Description: $SB300 Set serial port to 300 bps. $SB1200 Set serial port to 1200 bps. $SB2400 Set serial port to 2400 bps.
  • Page 45 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Command: -SSE= n DSVD Enable/Disable Values: n = 0 or 1 Default: Description: -SSE=0 Disable DSVD. -SSE=1 Enable DSVD. Note: DSVD mode can be enabled by either the -SSE=1 or the -SMS=1 command, and disabled by either -SSE=0 or -SMS=0.

  • Page 46: S-Registers

    MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes S-Registers Certain modem values, or parameters, are stored in memory locations called S- registers. Use the S command to read or to alter the contents of S-registers (see previous section). Register Unit Range...
  • Page 47 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Register Unit Range Default Description seconds 0–255 Sets the length of time that the modem con- ducts an &T test before it returns to the command mode. If the value is zero, the test must be terminated from command mode by issuing an &T0 or H command.
  • Page 48 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Register Unit Range Default Description 6 Reserved. 7 An MNP connection is attempted and if it fails, a normal modem connection is established. decimal Sets the maximum V.34 speed at which the modem attempts to connect.
  • Page 49 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Register Unit Range Default Description decimal 0, 3–23 When the modem issues a NO CARRIER result code, a value is written to this register to help determine the reason for the failed connection.

  • Page 50: Result Codes

    MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Result Codes In command mode your modem can send the following responses, called result codes, to your computer. Result codes are used by communications programs and can also appear on your monitor. Terse Verbose Description...
  • Page 51 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Terse Verbose Description CONNECT 24000 Connected at 24000 bps CONNECT 26400 Connected at 26400 bps CONNECT 28800 Connected at 28800 bps COMPRESSION CLASS 5 Connected with MNP Class 5 data compression COMPRESSION V.42 bis Connected with V.42 bis data compression COMPRESSION NONE Connected without data compression...
  • Page 52 MultiModemDSVD User Guide 4 AT Commands, S-Registers, and Result Codes Terse Verbose Description CONNECT 37333 Connected at 37333 bps (V.90 mode) CARRIER 37333 37333 bps data carrier detected (V.90 mode) CONNECT 38667 Connected at 38667 bps (V.90 mode) CARRIER 38667 38667 bps data carrier detected (V.90 mode) CONNECT 41333 Connected at 41333 bps (V.90)

  • Page 53: Chapter 5: Solving Problems

    Solving Problems...

  • Page 54: Introduction

    MultiModemDSVD User Guide 5 Solving Problems Introduction Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. How- ever, it is more likely that the source of your problem lies elsewhere.

  • Page 55: The Modem Does Not Respond To Commands

    MultiModemDSVD User Guide 5 Solving Problems The Modem Does Not Respond to Commands Make sure the modem is plugged in and turned on. (See “None of the Indicators Light.”) Make sure you are issuing the modem commands from the data communications software, either manually in terminal mode or automatically by configuring the software.

  • Page 56: The Modem Dials But Cannot Connect

    MultiModemDSVD User Guide 5 Solving Problems Windows 9x: Right-click on My Computer, select Properties from the menu, click on the Device Manager tab, double-click on Ports, then double-click on the communication port your modem is connected to. In the port’s Properties sheet, click on the Resources tab to see the port’s input/output range and interrupt re- quest.

  • Page 57: The Modem Disconnects While Online

    MultiModemDSVD User Guide 5 Solving Problems string to replace X4 with X3, which will cause the modem to ignore dial tones (note, however, that X3 is not allowed in some countries, such as France and Spain). If the modem reports BUSY, the other number might be busy, in which case you should try again later, or it might indicate that you have failed to add a 9, prefix to the phone number if you must dial 9 for an outside line.

  • Page 58: The Modem Cannot Connect When Answering

    MultiModemDSVD User Guide 5 Solving Problems If you were online with a BBS or an online service like CompuServe, it might have hung up on you because of lack of activity on your part or because you ex- ceeded your time limit for the day. Try again. The Modem Cannot Connect When Answering Autoanswer might be disabled.

  • Page 59: There Are Garbage Characters On The Monitor

    MultiModemDSVD User Guide 5 Solving Problems Make sure the flow control method you selected in software matches the method selected in the modem. If you are using the modem with a Macintosh, you might have the wrong cable for hardware flow control. If you are running under Windows 3.1 and have a 16550AFN UART, you might need to turn on the 16550’s data buffers and/or replace the Windows serial driv- er, COMM.DRV.
  • Page 60 Appendixes...

  • Page 61: Appendix A: Regulatory Compliance

    MultiModemDSVD User Guide A Regulatory Compliance Appendix A: Regulatory Compliance FCC Part 68 Telecom 1. This equipment complies with part 68 of the Federal Communications Commis- sion Rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number.

  • Page 62: Fcc Part 15

    MultiModemDSVD User Guide A Regulatory Compliance Manufacturer: Multi-Tech Systems, Inc. Model Number: MT5600DSVD FCC Registration No: AU7USA-24713-M5-E Ringer Equivalence: 0.3B Modular Jack (USOC): RJ11C or RJ11W (single line) Service Center in USA: Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 U.S.A.

  • Page 63: Fax Branding Statement

    MultiModemDSVD User Guide A Regulatory Compliance Fax Branding Statement The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any mes- sage unless such message clearly contains the following information: •...

  • Page 64: Emc, Safety, And R&Tte Directive Compliance

    MultiModemDSVD User Guide A Regulatory Compliance EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: • Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member States relating to electromagnetic compatibility;...

  • Page 65: South African Notice

    MultiModemDSVD User Guide A Regulatory Compliance 4. This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to ‘bell tinkle’...

  • Page 66: Appendix B: Technical Specifications

    MultiModemDSVD User Guide B Technical Specifications Appendix B: Technical Specifications Your MultiModemDSVD modem meets the following specifications: Trade Name MultiModemDSVD™ Model Number MT5600DSVD Server-to-Client K56flex or V.90 speeds when accessing an ISP type K56flex or V.90 server (actual speed depends on server capabilities Data Rates and line conditions) * Client-to-Client...

  • Page 67: B Technical Specifications

    MultiModemDSVD User Guide B Technical Specifications Data Modulation FSK at 300 bps, PSK at 1200 bps, QAM at 2400, 4800, and 9600 bps (non-trellis), QAM with trellis-coded modulation (TCM) at 9600, 12,000, 14,400, 16,800, 19,200, 21,600, 24,000, 26,400, 28,800, 31,200, 33,600, and 56,000 bps Fax Modulation V.21 CH2 FSK at 300 bps (half duplex) V.27ter DPSK at 4800 and 2400 bps...
  • Page 68 MultiModemDSVD User Guide B Technical Specifications Voice Compression PCM 128, 8000 Hz, or IMA ADPCM, 8000 Hz, (selectable and Sampling Rate via #V commands). Note that your computer system should have a processing speed of at least 75 MHz to take full ad- vantage of the telephony features of this product.

  • Page 69: Appendix C: Loopback Tests

    MultiModemDSVD User Guide C Loopback Tests Appendix C: Loopback Tests Introduction Each time you turn on your modem, it performs an automatic self-test to ensure proper operation. Your modem also has three diagnostic tests: local analog loop- back, remote digital loopback, and local digital loopback. These ITU-T V.54 loop- back tests isolate telephone circuit and transmission problems.

  • Page 70: Remote Digital Loopback Test (V.54 Loop 2)

    MultiModemDSVD User Guide C Loopback Tests 3. Type AT&T1 and press E . This places your modem in analog loopback NTER mode in the originate mode. A CONNECT message should appear on your dis- play. The modem is now out of command mode and in a pseudo-online mode. 4.

  • Page 71: Local Digital Loopback Test (V.54 Loop 2)

    MultiModemDSVD User Guide C Loopback Tests 3. Dial the remote modem and establish your online connection. 4. Type the escape sequence +++AT and press E to bring your modem into NTER online command mode. 5. Type AT&T6 and press E .

  • Page 72: Loopback Tests

    MultiModemDSVD User Guide C Loopback Tests 3. Type the escape sequence +++AT and press E to bring your modem into NTER online command mode. 4. Type AT&T3 and press E . Once you receive an OK message from your mo- NTER dem (if responses are enabled), your modem is placed in digital loopback mode.

  • Page 73: Appendix D: Warranty, Service, And Technical Support

    Online Warranty Registration If you have access to the World Wide Web, you can register your Multi-Tech prod- uct online at the following URL: http://www.multitech.com/register/ Service North American Products In the event that service is required, products may be shipped, freight prepaid, to our Mounds View, Minnesota, factory.

  • Page 74: International Products

    Please direct questions regarding technical matters, product configuration, verifica- tion that the product is defective, etc., to our Technical Support department nearest you, listed at http://www.multitech.com/COMPANY/offices/DEFAULT.ASP. When call- ing the U.S., please direct questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +763 785-3500.

  • Page 75: Internet Sites

    MultiModemDSVD User Guide D Warranty, Service, and Technical Support Internet Sites Multi-Tech maintains a Web site at http://www.multitech.com and an ftp site at ftp://ftp.multitech.com Ordering Accessories SupplyNet, Inc., can supply you with replacement power supplies, cables and con- nectors for select Multi-Tech products. You can place an order with SupplyNet via...

  • Page 76: Appendix E: Upgrading The Modem

    MultiModemDSVD User Guide E Upgrading the Modem Appendix E: Upgrading the Modem Introduction Your modem is controlled by semi-permanent software, called firmware, which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it can be changed by either the manufac- turer or the user as bugs are fixed or new features are added.

  • Page 77: Step 2: Identify The Current Firmware Version

    .HEX file, which contains the upgrade data, and a Readme file. 3. Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default in- stallation, is at C:\Program Files\MultiTech Systems\Flash Wizard\. Step 5: Clear Your Stored Paramenters Before you flash your modem, you should record the parameters that are currently stored in it, so you can reprogram it after flashing.

  • Page 78: Step 6: Upgrade The Modem's Firmware

    MultiModemDSVD User Guide E Upgrading the Modem 2. In the program’s terminal window, type AT&V and press E to list your NTER modem’s current parameters. 3. Record your parameters by saving the screens and sending them to your printer. 4. Type AT&F and press E to clear your stored parameters and reset your mo- NTER dem to factory default.

  • Page 79: Index

    Index...
  • Page 80 MultiModemDSVD User Guide Index definition, 23 compression, data, 3, 53 descriptions, 24–39 configuration abort timer, 41 DS=, 25 communications programs, 12 analog loopback test, 64 E, 25 selecting reset configuration, 32 Answer command, 24 format, 23 storing, 12, 32 answering machine capabilities, 3 H, 25 Connect Message Control assembling the modem, 7...
  • Page 81 MultiModemDSVD User Guide Index error control, setting, 43 power error correction, 3 connection, 10 LED indicators, 14–21, 49 disabling, 64, 65, 66 supply, 49 line connection, 9 Error Correction Mode Selection programs, communication, 12 line feed character, 41 command, 35 protocols, 53 Line Quality Monitor command, 33 escape character, 41...
  • Page 82 MultiModemDSVD User Guide Index S32, 42 Store Current Configuration V.25 data calling tone, 42 S33, 42 command, 12, 32 V.42 error correction, 3, 29, 35 S35, 42 Store Telephone Number com- V.42bis data compression, 3, 33 S36, 42 mand, 33 V.54 tests, 31, 64–67 S37, 43 surge protector, 10...

Table of Contents