Mycalls Pc Specification; Data Storage - NEC Univerge SV9100 Installation Manual

MyCalls PC Specification

MyCalls Enterprise can typically be dealing with larger call volumes and therefore needs a high
specification PC to run on. The supported operating systems is the same as for any MyCalls install
but the minimum hardware specification is as follows:
Minimum Hardware Specification
Intel i5 Processor
4GB RAM
Min 50GB of available Hard Disk Space

Data Storage

As MyCalls Enterprise can be dealing with large amounts of data, to cope with that, there are two
methods in which data can be stored in MyCalls. You can either use SQL Express 2008 R2 or SQL
Server 2008 R2. SQL Express 2008 R2 is used by default with MyCalls and will allow up to 10GB of
data to be stored in it. 10GB of data is approximately 50,000,000 call records. Once the storage limit
has been reached it will be necessary to purge historic data from MyCalls.
SQL Server 2008 R2 does not have any storage limits and can be used where you are required to
store more than 50,000,000 call records. It can also be used if a customer has a SQL Server and
asks for the MyCalls database to be installed on to it.
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