Patching Mycalls; Un-Installing Mycalls; Mycalls Server - NEC Univerge SV9100 Installation Manual

Patching MyCalls

From time to time, patches may be release to enhance the performance of MyCalls. These patches
are made available from the following FTP site, ftp://ftp.neci.co.uk/mycalls/patches. The patches are
made available on a per PBX / per version of MyCalls. There is a set of instructions available online
that show you how to install the patches. Patches should be applied to the MyCalls server and any
clients.

Un-installing MyCalls

If you wish to perform a complete removal of MyCalls then follow these instructions. This process will
remove all of the MyCalls components from the PC including and historic data and configuration. If
you are moving the data to another PC then make sure you take a backup of the Configuration and
Call Records databases by opening MyCalls on the MyCalls server PC and choosing Database
Backup on the system menu. If you are upgrading MyCalls it is not nessacary to perform a complete
removal of MyCalls instead follow the Upgrade Instructions.

MyCalls Server

On the MyCalls server in Control Panel > Programs and Features remove the MyCalls application.
When the upgrade validation window appears, click yes to contiune
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