Upgrading The Mycalls Software - NEC Univerge SV9100 Installation Manual

Upgrading the MyCalls Software

Before you start the upgrade of the MyCalls software, take a backup of the Configruation and Call
Records databases on the MyCalls Server, this can be done using the System > Database backup in
the MyCalls application. Always upgrade the MyCalls server first and then any clients afterwards.
Once the backup has completed, in Control Panel > Programs and Features remove the MyCalls
application.
You will be reminded that the upgrade license need to be applied before the upgrade can take place,
click yes to continue or no to cancel.
Once the old MyCalls software has been removed, install the new version of MyCalls and the upgrade
will complete. Once the MyCalls server PC has been upgraded then repeat this process for the client
installations.
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