Enerzone Limited Lifetime Warranty - Enerzone Euromax EP00070 Installation And Operation Manual

ENERZONE LIMITED LIFETIME WARRANTY

The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers
brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase
(dated bill of sale), model name and serial number must be supplied when making any warranty claim to your ENERZONE
dealer.
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of
maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems
or under-estimated heating area are not covered by this warranty.
appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature considering
that the space configuration and the presence of heat distribution systems have a significant impact in making heat
circulation optimum.
This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of
unauthorized or other than original parts voids this warranty. An authorized qualified technician must perform the installation in
accordance with the instructions supplied with this product and all local and national building codes. Any service call related to
an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim.
Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back
to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser's domicile
by an authorized qualified technician requires the prior approval of the manufacturer. All parts and labour costs covered by this
warranty are limited according to the table below.
The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the
defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the
wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon,
indirect, consequential damages of any nature, which are in excess of the original purchase price of the product. A one-time
replacement limit applies to all parts benefiting from lifetime coverage. This warranty applies to products purchased after
st
September 1 , 2015.
DESCRIPTION
Combustion chamber (welds only**), heat exchanger (welds only**),
and cast iron door frame.
Surrounds, heat shields, ash drawer, legs, pedestal, trims (aluminum
extrusions), plating (defective manufacture**), and ceramic glass
(thermal breakage only**).
Glass retainers, handle
mechanism, and auger.
Removable stainless steel components, burn pot, deflectors,
supports, and baffle.
Blowers, auger motor, PC board, igniter, heat sensors, rheostat,
wiring, and other controls.
Paint (peeling**), gaskets, insulation, masonry-like panels**, ceramic
logs**, and other options.
All parts replaced under the warranty.
*Subject to limitations above.
Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not
exceed the wholesale price of the replacement part.
Shall your unit or a components be defective, contact immediately your ENERZONE dealer. To accelerate processing of your
warranty claim, make sure to have on hand the following information when calling:

Your name, address and telephone number;

Bill of sale and dealer's name;

Installation configuration;
Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your
ENERZONE dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to
sender.
100
assembly, cleaning rod, air
**Picture required.
The recommended heated area for a given
WARRANTY APPLICATION*
PARTS
Lifetime
Lifetime
control
5 years
5 years
2 years
1 year
90 days

Serial number and model name as indicated on the
nameplate fixed to the back of your unit;

Nature of the defect and any relevant information.
Euromax Pellet Stove Installation and Operation Manual
LABOUR
5 years
N/A
1 year
N/A
1 year
N/A
N/A