Fuji Xerox DocuCentre-III 2007 Administrator's Manual page 304

14 Problem Solving
The <Online>
indicator does
not light even
though you
instructed the
machine to print.
A document is
not fed from the
Tray 5 (Bypass).
Unsatisfactory
print quality.
Unable to print
text correctly.
(Text is garbled.)
The <Online>
indicator lights or
blinks, but
printed paper is
not output.
Unable to insert
or remove a
paper tray.
Unable to copy
with the specified
size.
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302
Symptom Cause
Is the interface cable
connected?
Is the computer's
environment correctly set?
Is the required interface
correctly set?
Is the specified size paper
loaded in the tray?
A probable cause is an
image defect.
Non-standard fonts are
used for printing.
Data remains in machine
memory.
Did you open a cover or turn
the power switch off during
printing?
Is the document glass or the
document cover dirty?
Is the document a
transparent type such as a
transparency film?
Is the document in the
correct position?
Is the document loaded
correctly?
Are the document guides on
the document feeder in the
correct positions?
Is the document folded?
Is the document a non-
standard size?
Remedy
Turn the power switch off, unplug the
power cord from the power outlet, and
check the interface cable connection.
Refer to "Interface Cables" (P.17).
Check the computer environment such as
print driver settings.
Check the status of the interface port.
Refer to "Printer Environment Settings"
(P.201).
Follow the instructions displayed to load
paper of correct size, and try again.
Refer to "Loading Paper in the Tray 5 (Bypass)"
(P.30).
Remedy the problem referring to "Image
Quality Trouble".
Refer to "Image Quality Trouble" (P.305).
Check the application or print driver
settings. If PostScript (optional) is being
used, download the required fonts.
Cancel printing, or delete the remaining
data.
Refer to "9 Job Status" > "Checking Current/
Pending Jobs" in the User Guide.
Do not forcibly insert or remove the paper
tray. Turn the power switch off. In a few
seconds, turn the power switch on. When
the machine is ready to receive data, insert
or remove the paper tray.
Clean the document glass and the
document cover.
Refer to "Cleaning the Document Cover and
Document Glass" (P.50).
Place the document on the document
glass, and then place a white sheet over
the document.
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Adjust the document guide positions.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Unfold and correctly place the document.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Specify the document size.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.