Image Problems
Overview
Image problems may appear at regular intervals that depend on the circumference of certain components.
The following diagram shows the possible symptoms (black or white dots at regular intervals).
• Abnormal image at 24-mm intervals: Image transfer belt unit
• Colored spots at 38-mm intervals: AIO cartridge (Development roller)
• Abnormal image at 60-mm intervals: Transfer roller
• Colored spots at 75-mm intervals: AIO cartridge (OPC drum)
• Abnormal image at 110-mm intervals: Fusing unit (Pressure roller)
• Abnormal image at 114-mm intervals: Fusing unit (Heat roller)
Image Problem
Print out a mono-color pattern (all K, C, M, or Y), which will clarify if the cause is a problem with one of
the AIOs, Image transfer belt, image transfer roller, or the fusing unit.
• Occurs with 1-3 colors: AIO unit(s) failure
• Occurs with all four colors: Image transfer belt, transfer roller or fusing unit failure
Image Problems
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