4. Troubleshooting
Error Codes
Overview
The error codes will be displayed in the GUI of SOM (Printer model) or on the LCD (MF model) if the
machine has a problem. These can be recovered by a customer.
Error Codes List
Cover Open
The front or top cover is open.
000
1. Close the front or top cover.
2. Replace the interlock switches or actuator mechanism.
010
AIO Set Error (Black)
011
AIO Set Error (Magenta)
012
AIO Set Error (Cyan)
013
AIO Set Error (Yellow)
• Black AIO not set
• Defective connection of the ID chip terminal on the black AIO
1. Install the AIO (black, magenta, cyan or yellow).
2. Reinstall or replace the AIO (black, magenta, cyan or yellow).
Waste Toner Bottle Set Error
• Waste toner bottle not set
• Disconnected or defective harness of the waste toner bottle set sensor
014
• Defective waste toner bottle set sensor
1. Install the waste toner bottle.
2. Check or replace the harness of the waste toner bottle set sensor.
4
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