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Ricoh Pro C550ex Network Manual

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Download this manual See also: Feature Manual
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information
in "About This Machine" before using the machine.
1
Monitoring and Configuring the Machine
2
Appendix
Network Guide

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Summary of Contents for Ricoh Pro C550ex

  • Page 1 Network Guide Monitoring and Configuring the Machine Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "About This Machine" before using the machine.
  • Page 2 Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Do not copy or print any item for which reproduction is prohibited by law. Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.

  • Page 3: Manuals For This Machine

    Manuals for This Machine Refer to the manuals that are relevant to what you want to do with the machine. • Media differ according to manual. • The printed and electronic versions of a manual have the same contents. • Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. •...
  • Page 4 Be sure to read this manual when setting the enhanced security functions, or user and administrator authentication. Information Contains general notes on the machine, and information about the trademarks of product names used in the manuals • Manuals provided are specific to machine types. •...

  • Page 5: Table Of Contents

    TABLE OF CONTENTS Manuals for This Machine..........................1 How to Read This Manual..........................5 Symbols................................5 About IP Address............................5 1. Monitoring and Configuring the Machine Using Web Image Monitor..........................7 Displaying Top Page............................8 When User Authentication is Set........................9 About Menu and Mode..........................10 Access in the Administrator Mode......................11 List of Setting Items............................12 Displaying Web Image Monitor Help.......................15 Machine Status Notification by E-Mail......................17...
  • Page 6 route................................35 set..................................37 show................................38 smb................................38 snmp................................39 sntp................................42 ssdp................................43 syslog................................43 upnp................................44 web................................44 wins................................45 SNMP................................46 Understanding the Displayed Information.....................47 Configuring the Network Interface Board....................47 Message List..............................53 System Log Information..........................53 2. Appendix Using DHCP..............................57 Using AutoNet..............................57 Configuring the WINS Server.........................58 Using Web Image Monitor.........................58 Using telnet..............................58 Using the Dynamic DNS Function........................59 Updating...............................59...

  • Page 7: How To Read This Manual

    How to Read This Manual Symbols This manual uses the following symbols: Indicates important safety notes. Ignoring these notes could result in serious injury or death. Be sure to read these notes. They can be found in the “Safety Information” section of About This Machine. Indicates important safety notes.

  • Page 9: Monitoring And Configuring The Machine

    1. Monitoring and Configuring the Machine Using Web Image Monitor Using Web Image Monitor, you can check the machine status and change settings. Available operations The following operations can be remotely performed using Web Image Monitor from a client computer. •...

  • Page 10: Displaying Top Page

    1. Monitoring and Configuring the Machine • If you are using a proxy server, change the Web browser settings. Contact your administrator for information about the settings. • Machine information is not automatically updated. To perform an update, click [Refresh] in the display area.

  • Page 11: When User Authentication Is Set

    Using Web Image Monitor BTD102S 1. Menu area If you select menu, its content will be shown on the work area, or the sub area. 2. Tab area Details about each menu appear. 3. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed.

  • Page 12: About Menu And Mode

    1. Monitoring and Configuring the Machine Enter a login user name and password, and then click [Login]. For details about the login user name and password, consult your network administrator. • For user code authentication, enter a user code in [Login User Name], and then click [Login]. •...

  • Page 13: Access In The Administrator Mode

    Using Web Image Monitor 3. Job Display all print files. 4. Configuration Display current machine and network settings. Administrator Mode In the administrator mode, you can configure various machine settings. BTD101S 1. Home The [Status], [Configuration], [Counter], and [Inquiry] tab are displayed. Details of the tab menu are displayed on the work area.

  • Page 14: List Of Setting Items

    1. Monitoring and Configuring the Machine Enter your login user name and password, and then click [Login]. For details about the login user name and password, consult your network administrator. List of Setting Items The following tables show Web Image Monitor items that can be viewed or modified depending on the selected mode on the Web browser.
  • Page 15 Using Web Image Monitor Menu Guest mode Administrator mode Machine Maintenance/Repair Read Read Sales Representative Read Read Document Server Document Server Guest mode Administrator mode Read/Modify Read/Modify Job List Menu Guest mode Administrator mode Current/Waiting Jobs Read Read/Modify Job History Read Read Document Server...
  • Page 16 1. Monitoring and Configuring the Machine Menu Guest mode Administrator mode Timer Read Read/Modify Logs None Read/Modify E-mail Read Read/Modify Auto E-mail Notification None Read/Modify On-demand E-mail None Read/Modify Notification User Authentication None Read/Modify Management Administrator Authentication None Read/Modify Management Program/Change None Read/Modify...

  • Page 17: Displaying Web Image Monitor Help

    Using Web Image Monitor Menu Guest mode Administrator mode System Log Read Read Security Menu Guest mode Administrator mode Network Security None Read/Modify Access Control None Read/Modify SSL/TLS None Read/Modify Site Certificate None Read/Modify Device Certificate None Read/Modify IPsec None Read/Modify User Lockout Policy None...

  • Page 18: Downloading Help

    1. Monitoring and Configuring the Machine • By clicking “?” ( ), the Help icon in the display area, Help for the setting items in the display area appears. Downloading Help In the [OS] list, select the operating system. In the [Language] list, select the language. Click [Download].

  • Page 19: Machine Status Notification By E-Mail

    Machine Status Notification by E-Mail Machine Status Notification by E-Mail Whenever a paper tray becomes empty or paper is jammed, an e-mail alert is issued to the registered addresses to notify the machine status. For this notification, you can make the e-mail notification settings. Notification timing and e-mail content can be set.

  • Page 20: Auto E-Mail Notification

    1. Monitoring and Configuring the Machine Make the following settings: • Items in the Reception column: Make the necessary settings for sending and receiving e-mail. • Items in the SMTP column: Configure the SMTP server. Check your mailing environment, and then specify the necessary items.

  • Page 21: On-Demand E-Mail Notification

    Machine Status Notification by E-Mail Click [OK]. Click [Logout]. Quit Web Image Monitor. • For details about Web Image Monitor, see “Using Web Image Monitor”. • For details about the settings, see Web Image Monitor Help. • p.7 "Using Web Image Monitor" On-demand E-mail Notification Log on to Web Image Monitor in administrator mode.

  • Page 22: Mail Authentication

    1. Monitoring and Configuring the Machine Mail Authentication You can configure mail authentication to prevent illegal use of the mail server. SMTP Authentication Specify SMTP authentication. When mail is sent to the SMTP server, authentication is performed using the SMTP AUTH protocol by prompting the mail originator to enter the user name and password.

  • Page 23: Sending E-Mail Notification

    Machine Status Notification by E-Mail • Timeout setting after POP Auth.: Enter the time available before connecting to the SMTP server after logging on to the POP server. 4. Click [OK]. 5. Click [Logout]. 6. Quit Web Image Monitor. Sending E-mail Notification To use on-demand e-mail notification, perform the following configuration tasks in Web Image Monitor.
  • Page 24 1. Monitoring and Configuring the Machine • The Subject field is case-insensitive. • Parameter names can be written in any order. Subject field coding examples Coding example Action devicestatus?request=sysconfig& The device's system configuration information will format=text&lang=en be sent in an English text format. devicestatus?request=sysconfig The device's system configuration information will be sent in a preset format and language.
  • Page 25 Machine Status Notification by E-Mail Mail format Parameter HTML html • HTML and XML can be selected for subject field, but output is text only. Parameters that specify the language for mail bodies Language Parameter German French Italian Dutch Spanish Danish Finnish Norwegian...
  • Page 26 1. Monitoring and Configuring the Machine For the language used in the body of the mail, you can select either English or the language in which the control panel items are displayed. For example: if the control panel items are displayed in German, you can select either German or English.

  • Page 27: Remote Maintenance By Telnet

    Remote Maintenance by telnet Remote Maintenance by telnet • Remote Maintenance should be protected so that access is allowed to administrators only. • The password is the same as the one of Web Image Monitor administrator. When the password is changed using “mshell”, other's change also.

  • Page 28: Access

    1. Monitoring and Configuring the Machine access Use the “access” command to view and configure access control. You can also specify two or more access ranges. View settings msh> access IPv4 configuration display msh> access ID range IPv6 configuration display msh>...

  • Page 29: Autonet

    Remote Maintenance by telnet • For IPv4 and IPv6, you can select an ID number between 1 and 5. • IPv6 can register and select the range and the mask for each access ranges. • IPv6 mask ranges between 1 - 128 can be selected. •...

  • Page 30: Devicename

    1. Monitoring and Configuring the Machine • If you do not specify a character string, current setting is displayed. IP TTL setting msh> bonjour ip ttl [1-255] You can specify the IP TTL (the number of routers a packet can pass through). •...

  • Page 31: Dhcp

    Remote Maintenance by telnet dhcp Use the “dhcp” command to configure DHCP settings. View settings The following command displays the current DHCP settings. msh> dhcp Configuration You can configure DHCP. msh> dhcp “interface_name” {on|off} • Click {on} to enable dhcp. Click {off} to disable DHCP. •...

  • Page 32: Dhcp6

    1. Monitoring and Configuring the Machine • p.32 "domainname" • p.57 "Using DHCP" dhcp6 Use the “dhcp6”command to display or configure DHCPv6 settings. View settings The following command displays the current DHCPv6 settings. msh> dhcp6 DHCPv6-lite configuration and display msh> dhcp6 “interface_name” lite {on|off} Viewing and specifying DNS server address selection (obtained from the dhcpv6 server/user specified value) msh>...
  • Page 33 Remote Maintenance by telnet • You can register IPv4 DNS Server address. • You can select an ID number between 1 and 3. You can select up to three ID numbers. • You cannot use “255.255.255.255” as the DNS server address. IPv6 DNS server configuration The following command enables or disables the IPv4 DNS server address: msh>...

  • Page 34: Domainname

    1. Monitoring and Configuring the Machine Record updating interval settings msh> dns interval [1-255] • You can specify the interval after which records are updated when using the dynamic DNS function. • The updating interval is specified hourly. It can be entered between 1 and 255 hours. •...

  • Page 35: Hostname

    Remote Maintenance by telnet Command list display msh> help Display of procedure for using commands msh> help “command_name” hostname Use the “hostname” command to change the machine name. View settings msh> hostname IPv4 Configuration msh> hostname “interface_name” “machine_name” • Enter the machine name using up to 63 alphanumeric characters. •...

  • Page 36: Ipv6

    1. Monitoring and Configuring the Machine The following explains how to configure an IPv4 address 192.168.15.16 on Ethernet interface. msh> ifconfig ether 192.168.15.16 IPv6 configuration msh> ifconfig ether inet6 “interface_name” “machine_name” The following explains how to configure a IPv6 address to 2001:DB8::100 with prefix length 64 on the Ethernet interface.

  • Page 37: Pathmtu

    Remote Maintenance by telnet • Enter the new password. • Renter the new password to confirm it. Changing the password of the administrators using the Supervisor msh> passwd {Administrator ID} • Enter the new password. • Renter the new password to confirm it. •...
  • Page 38 1. Monitoring and Configuring the Machine Adding IPv4 Routing Table msh> route add {host|net} “destination” “gateway” • Adds a host or network route to “destination”, and a gateway address to “gateway” in the table. • Specify the IPv4 address to destination and gateway. •...

  • Page 39: Set

    Remote Maintenance by telnet • The maximum number of IPv6 routing tables is 2. • Set a gateway address when communicating with devices on an external network. • The same gateway address is shared by all interfaces. • “Prefixlen” is a number between 1 and 128. Use the “set”...

  • Page 40: Show

    1. Monitoring and Configuring the Machine • Disabling IPv4 also disables web, snmp, ssl, http, and bonjour. msh> set ipv6 {up|down} • If you disable IPv6, you cannot use remote access after logging off. If you did this by mistake, you can use the control panel to enable remote access via IPv6.

  • Page 41: Snmp

    Remote Maintenance by telnet • Set computer name using up to 15 characters. • Names beginning with “RNP” or “rnp” cannot be entered. Working group name settings msh> smb group “work group name” • Set workgroup name using up to 15 characters. Comment settings msh>...
  • Page 42 1. Monitoring and Configuring the Machine IPv4 address:0.0.0.0 IPv6 address::: IPX address:00000000:000000000000 Access type:read-write Effective Protocol:IPv4/IPv6/IPX • If “-p” is added, you can view settings one by one. • To display the current community, specify its registration number. Display msh> snmp ? Community name configuration msh>...
  • Page 43 Remote Maintenance by telnet • To change the protocol of access settings, use the following command. However, if you have disabled a protocol with the above command, activating it here has no effect. Access configuration msh> snmp “number” {ipv4|ipv6|ipx} “address” •...

  • Page 44: Sntp

    1. Monitoring and Configuring the Machine SNMP v3 TRAP configuration display msh> snmp v3trap msh> snmp v3trap [1-5] • If a number from 1 to 5 is entered, settings are displayed for that number only. Configuring a sending address for SNMP v3 TRAP msh>...

  • Page 45: Ssdp

    Remote Maintenance by telnet msh> sntp server “hostname” Deleting NTP server configuration msh> sntp server clear Interval configuration msh> sntp interval “polling_time” • You can specify the interval at which the machine synchronizes with the operator-specified NTP server. The default is 60 minutes. •...

  • Page 46: Upnp

    1. Monitoring and Configuring the Machine upnp Use the “upnp” command to display and configure the universal plug and play. Public URL display msh> upnp url Public URL configuration msh> upnp url “string” • Enter the URL string in the character string. Use the “web”...

  • Page 47: Wins

    Remote Maintenance by telnet wins Use the “wins” command to configure WINS server settings. Viewing settings msh> wins • If the IPv4 address obtained from DHCP differs from the WINS IPv4 address, the DHCP address is the valid address. Configuration msh>...

  • Page 48: Snmp

    1. Monitoring and Configuring the Machine SNMP Using the SNMP manager, you can get information about the machine. The SNMP agent operating on UDP and IPX is incorporated into the built-in Ethernet board of this machine. This machine also supports SNMPv3, which increases user authentication, data encryption, and access control security.

  • Page 49: Understanding The Displayed Information

    Understanding the Displayed Information Understanding the Displayed Information This section explains how to read status information returned by the network interface board. Configuring the Network Interface Board Use the following command to display network interface board settings: • telnet : Use the “show” command. Item Description Common...
  • Page 50 1. Monitoring and Configuring the Machine Item Description Mode(IPv4) Mode(IPv6) telnet http snmp autonet bonjour ssdp IPv4 DHCP Address Netmask Broadcast Gateway IPv6 Stateless Manual Gateway EncapType DHCPv6-lite...
  • Page 51 Understanding the Displayed Information Item Description DUID DHCPv6 option lifetime IPsec Manual Mode Excluded Protocol https dhcp wins EncapType Host name DNS Domain Access Control Access Control settings IPv4 X can be set between 1 and 5. AccessEntry[X] IPv6 AccessEntry[X] X can be set between 1 and 5.
  • Page 52 1. Monitoring and Configuring the Machine Item Description Help page URL SMB settings Switch Mode Direct print Notification Workgroup name Computer name Comment Share name[1] Protocol DNS settings IPv4 Server[X] X can be set between 1 and 3. Selected IPv4 DNS Server IPv6 Server[X] X can be set between 1 and 3.
  • Page 53 Understanding the Displayed Information Item Description Primary WINS Secondary WINS SSDP SSDP settings UUID Profile UPnP UPnP settings Bonjour Bonjour (Redezvous) settings Computer Name (cname) Local Hostname (ether) Location IP TTL LinkLocal Route for MultiI/F SNMP SNMP settings SNMPv1v2 SNMPv3 protocol v1Trap v2Trap...
  • Page 54 1. Monitoring and Configuring the Machine Item Description Shell mode Remote maintenance tool mode...

  • Page 55: Message List

    Message List Message List This is a list of messages that appear in the machine's system log. The system log can be viewed using the “syslog” command. System Log Information Use the following command to display the system log information: •...
  • Page 56 1. Monitoring and Configuring the Machine Message Problem and solutions add_sess_IPX: bad trap <IPX address> The IPX address (00:00:00:00:00:00) is community <community name> unavailable when the community access type is TRAP. Specify the host IPX address for the TRAP destination. add_sess_ipx: community <community name>...
  • Page 57 Message List Message Problem and solutions session IPv6 <community name> not defined. The requested community name is not defined. session_ipx <community name> not defined. The requested community name is not defined. shutdown signal received. network service The smbd service has started. rebooting...
  • Page 58 1. Monitoring and Configuring the Machine Message Problem and solutions SMTPC: failed to connect smtp server. Connection to the SMTP server failed. This could be because no connection to the network has been established, or the network configuration is incorrect, so there is no response from the SMTP server, or the specified SMTP server name is incorrect, or the specified SMTP server IP address could not be found in the DNS server, or a server...

  • Page 59: Appendix

    2. Appendix Using DHCP You can use the machine in a DHCP environment. You can also register the machine NetBIOS name on a WINS server when it is running. • Machines that register the machine NetBIOS name on a WINS server must be configured for the WINS server.

  • Page 60: Configuring The Wins Server

    2. Appendix Configuring the WINS Server The machine can be configured to register its NetBIOS name with a WINS server when the power is turned This section explains configuring the WINS server. • The WINS server is supported with Windows NT 4.0 Server Service Pack 4 or higher, and Windows 2000 Servers WINS Manager.

  • Page 61: Using The Dynamic Dns Function

    Using the Dynamic DNS Function Using the Dynamic DNS Function Dynamic DNS is a function which dynamically updates (registers and deletes) records (A record, AAAA record, CNAME, and PTR record) managed by the DNS server. When a DNS server is part of the network environment to which this machine, a DNS client, is connected, records can be dynamically updated using this function.

  • Page 62: Dns Servers Targeted For Operation

    2. Appendix • No security settings made. • If security settings are made, an IP-specified client (this machine) permits updating. DNS servers targeted for operation For static IP setting • Microsoft DNS servers with standard Windows 2000 Server/Windows Server 2003/2003 R2/2008 features •...
  • Page 63 Using the Dynamic DNS Function • For details, see “Remote Maintenance by telnet”. • p.25 "Remote Maintenance by telnet"...

  • Page 64: Setting Up The Machine On A Network

    2. Appendix Setting Up the Machine on a Network This section describes the network settings you can change with User Tools (System Settings). Make settings according to functions you want to use and the interface to be connected. • These settings should be made by the systems administrator, or after consulting with the systems administrator.
  • Page 65 Setting Up the Machine on a Network Menu Description Ping Command Check the network connection with ping command using given IP address. Permit SNMPv3 Communication Set the encrypted communication of SNMP v3. Permit SSL / TLS Communication Set the encrypted communication of SSL/TLS. Host Name Specify the host name.

  • Page 66: Initial Settings

    2. Appendix Initial Settings E-mail Interface Settings Ethernet Interface Settings/Network Machine IPv4 Address IPv4 Gateway Address DNS Configuration DDNS Configuration Domain Name WINS Configuration Effective Protocol Ethernet Speed Permit SNMPv3 Communication Permit SSL/TLS Communication Host Name File Transfer SMTP Server SMTP Authentication POP before SMTP Reception Protocol...
  • Page 67 Setting Up the Machine on a Network Document Server Interface Settings Ethernet Interface Settings/Network Machine IPv4 Address IPv4 Gateway Address Machine IPv6 Address IPv6 Gateway Address IPv6 Stateless Address Autoconfiguration DNS Configuration DDNS Configuration Domain Name WINS Configuration Effective Protocol Ethernet Speed Permit SNMPv3 Communication...

  • Page 68: Specifications

    2. Appendix Specifications Interface 100BASE-TX, 10BASE-T Document Server IPv4/IPv6 FTP-C HTTP HTTPS Management Function IPv4/IPv6 FTP-C SNMP SNMP-C HTTP HTTPS TELNET (mshell) DHCP DNS-C LDAP SNMP v1/v2 MIB-II, PrinterMIB, HostResourceMIB, IPv6-TCP- MIB, IPv6-UDP-MIB, IPv6-MIB, IPv6-ICMP-MIB, RicohPrivateMIB...

  • Page 69: Functions

    Specifications SNMP v3 MIB-II, PrinterMIB, HostResourceMIB, RicohPrivateMIB, SNMP-FRAMEWORK-MIB, SNMP-TARGET-MIB, SNMP-NOTIFICATION- MIB, SNMP-USER-BASED-SM-MIB, SNMP- VIEW-BASED-ACM-MIB, IPv6-TCP-MIB, IPv6- UDP-MIB, IPv6-MIB, IPv6-ICMP-MIB Functions The following functions are available with the machine: • Copy • Document Server...
  • Page 70 2. Appendix...

  • Page 71: Index

    INDEX Access Control............Log Off User Authentication............Administrator Mode..........Login Auto E-mail Notification........Administrator Mode............AutoNet..............User Authentication.............. Bonjour..............Machine's System Log........... Mail Authentication..........Message..............Changing the Machine Name....... 28, 33 Changing the Remote Maintenance Password..................Network Interface Board Configuration....DHCP...............
  • Page 72 TCP/IP..............TCP/IP address............. telnet............... Top Page..............Universal Plug and Play........Web Image Monitor......... 7, 44 Administrator Mode............Auto E-mail Notification............ E-Mail Notification............Guest Mode............... Mail Authentication............Menu................... Mode.................. On-demand E-mail Notification........Sending E-mail Notification..........Setting Items............... Top Page................WINS Server............Web Image Monitor............
  • Page 73 MEMO...
  • Page 74 MEMO D079-7509...
  • Page 75 Trademarks ® ® ® ® Microsoft , Windows , Windows Server , and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe, Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
  • Page 76 Type for Pro C550EX Type for Pro C700EX D079-7509...

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Pro c700ex

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