Network Troubleshooting - Olivetti d-color MF1600 Service Manual

6.5.5 Network Troubleshooting

(1) Cannot print from Utility.
Confirmation Items
(1) Checo the LINK iamp.
Check whether LINK
lamp(green) is lighted.
(2) Check the network information.
Check whether network
information can be printed
normally.
(3) Check the content of network information
Check IP address, Subnet
mask, Gateway address.
(4) Check whether the communication on the network is normal.
Send the Ping command
from PC to printer to check
(5) Check the utility
Check the settings of
OKIPR utility.
(6) Check the OS standard port.
Check windows (NT,
2000,XP) standard LPR
port.
Y108500-4
Confirmation Tasks
Check whether HUB and printer are connected normally.
(Check the network cable connection.)
Check whether straight cable is used.
Try to insert the network cable into different HUB port.
Press the Push-SW of NIC card, and then print out the
network information.
Print out the network information.
Check IP address, Subnet mask, Gateway address.
Send the Ping command from PC to printer, and check
whether the response is correct.
Check the setting items of OKIPR utility.
Set windows (NT, 2000,XP) standard LPR port, and
check whether print is normal.
Service Manual
Action at NG
Reconnect the
network cable
normally.
Replace with straight
cable.
Try to replace the
HUB.
Rewrite the NIC-F/W
by utility.
Set the IP address,
Subnet mask,
Gateway address
correctly.
Set the IP address,
Subnet mask,
Gateway address
correctly.
Set the setting items
of OKIPR utility
correctly.
Set windows (NT,
2000,XP) standard
LPR port correctly.
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