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STRATAGY
4/6/24
AUGUST
1994
SCHEDULED DO NOT DISTURB
SINGLE-DIGIT MENUS
The
Stratagy
Auto
Scheduler
allows
various
parameters
of each
User
ID to be changed
automatically
at pre-scheduled
days and times. One
such feature is the Do Not Disturb option. A User ID
may be configured
to turn this option
on or off
automatically
at pre-scheduled
times and/or days of
the week. See Do Not Disturb for more details.
SCHEDULED EXTENSIONS
information
manually each time the-user
moves to a
The
Stratagy
Auto
Scheduler
permits
several
different location.
attributes
of a User
ID to be changed
on an
automatically
scheduled
basis.
One
of these
attributes
is the Extension
field. A User ID may be
configured
to
change
the
Extension
field
automatically
at a certain time and/or day. Two such
Auto Scheduler
records could be used to toggle the
Extension
field
between
two
different
values.
Automatically
scheduled
Extension
changes
might
be useful, for example,
for a user who works from
two different
locations
on a regular
basis.
The
Stratagy
system
could be programmed
to ring the
phone at the correct location automatically,
without
the need for the user to enter anv call forwardina
While a user's greeting
is being played, a caller may
enter a Single-Digit
Menu that allows the caller to
select
an option,
such as Audiotext,
a personal
assistant, call queuing or the operator, etc. When the
caller enters
one of the defined
single-digit
menu
keys, the system will process the User ID associated
with that menu
item. Each User ID may have an
individual Personal Single-Digit Menu.
SINGLE-DIGIT MESSAGE REPLY
If one Stratagy
user sends voice mail to another
user, then the recipient can send a reply message to
the original
sender
without
having
to reenter
the
sender's
User ID. While listening to messages,
the
DTMF command
to Send a Message
also functions
as a Reply
command
by filling
in the
"from"
information
in the current
message
as the "to"
information
of the new message.
If the recipient
is
not replying,
but instead
is sending
a brand
new
message,
then the user can simply enter that other
User ID, overwriting
the default
that was filled in
automatically.
.
SCHEDULED GREETINGS
The Stratagy Auto Scheduler
allows several options,
or attributes,
of a User
ID to be changed
on a
regular, pre-scheduled
basis. These attributes can be
set to change on certain days of the week, times of
day, or based on the date. The greeting
number for
the User ID is one of these attributes
which can be
changed
automatically.
See Personal
Greetings
for
more detail.
SCHEDULED MESSAGE NOTIFICATION
One of the many features
of Stratagy's
flexible
message notification system is the ability to configure
the applicable
time and day for each notification
record. Notifications
can be set to occur only during
certain hours, on only certain days of the week, or
any combination
thereof.
See Message
Notification
for more details.
system
user, the message
may be given special
attributes,
Urgent and/or Private. The recipient will be
URGENT
MESSAGES
informed
if a message
has the Urgent
or Private
When
a caller
or a user sends
a message
to a
attribute
set. Furthermore,
Urgent
messages
have
two special
attributes.
First,
when
an Urgent
message
is received by a User ID, it is placed at the
beginning
of that User ID's message
queue.
When
the messages
are reviewed
by the user, messages
marked
Urgent
are always
played
back
first,
regardless of the message retrieval order selected by
the user. The second
soecial
feature
of Uraent
messages
is that there is an Urgent notification $pe.
This allows users to be notified differently for urgent
messages
than they are when normal messages
are
received.
In fact, a user might have no notification
set up at all for normal messages,
but might have
Pager Notification configured for urgent messages.
SCHEDULED RING DURATION
The Stratagy Auto Scheduler
allows several options,
or attributes,
of a User ID to be changed
on a
regular, pre-scheduled
basis. These attributes can be
set to change on certain days of the week, times of
day, or based on the date. The ring duration for the
User ID is one of these
attributes
which
can be
changed
automatically.
See Administration
Features
- Ring Duration for more details.
4-l 1
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