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STRATAGY
4/6/24
INSTALLATION
AND
MAINTENANCE
MANUAL
SEPTEMBER
1994
Greeting
User ID
(default is User ID 9901
"Thank you for calling our company.
For English
please stay on the line.
[In French]
For French, please
press
q
now."
Menu 1: 980
Caller
presses
0
pFy=J
@L(FRENCH)=(%SI,
FRENCH )G(981)
User ID 992
Extension:
+
@I(%Sl,=,"FRENCH",981)G(991)
v
French
Instruction
User ID 981
%Sl
equals
"FRENCH"
-
"[In French] To reach the person
you are calling
. ."
%Sl does not equal
"FRENCH"
v
Valid User ID?
I
I
YES
I
Follow the User ID Done chain.
I
Figure B-l
Switching
and Maintaining
languages
2.7
ORDER
SHIPMENT
INFORMATION
This example
illustrates how you can interact with data
files to retrieve useful information
that Stratagy gives to
callers by request. Stratagy does the following:
I.
Asks the caller to enter an order number.
2.
Determines
whether
the order has shipped.
For
example,
by requesting
it from
another
host
computer
(using the serial, S( ) token), accessing
a file on Stratagy's hard disk, or accessing a file on
a network server.
3.
If the order
has not shipped,
tells the caller.
Otherwise,
tells the caller the date the order was
shipped.
2.7.1
THE ASSUMPTIONS
The Stratagy
system's
hard disk contains
the following
files:
SHIPPED
An ASCII text file with order numbers
that
have been shipped.
One order
number
per line. For
example:
11111
22222
33333
12345
SHIPDATE
An ASCII text file where each line contains
an order
number
and its ship date separated
by a
comma. One per line. For example:
B-6
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