Toshiba Stratagy 4 Installation And Maintenance Manual page 228

STRATAGY 4/6/24
INSTALLATION AND MAINTENANCE MANUAL
SEPTEMBER 1994
5.1 STRATACY VOICE BOARD CODE AND
ACTIVATION KEY-NUMBER
Only Stratagy voice boards can be used in a Stratagy
system. In addition, each Stratagy system has a unique
activation key-number that matches the Stratagy system
software to a specific Stratagy voice board.
IMPORTANT NOTE:
Use only Sfratagy voice boards supplied by
Toshiba in your Stratagy system. Non-
Sfratagy voice boards will cause your entire
system to be non-operational.
Stratagy voice boards are manufactured by Rhetorex,
Inc. and are configured with a unique Stratagy code
allowing them to work with a Stratagy system. You must
install and use only Stratagy voice boards supplied by
Toshiba. Other Rhetorex voice boards manufactured for
other voice processing systems are not configured with
the unique Stratagy code. Therefore, a non-Stratagy
voice board installed in a Stratagy system will cause the
entire system to become non-operational. All non-
Stratagy voice boards
must
be removed to allow the
Stratagy system to function. In a Stratagy 24 system, the
non-Stratagy voice boards will be identified on the
monitor. Non-Stratagy voice boards will also be identified
in the Stratagy 4 and 6 systems when these systems are
accessed using a laptop PC with Stratagy Remote
software via local or remote access.
IMPORTANT NOTE:
Each Stratagy voice processing system has a
unique activation key-number entered during
manufacturing that matches the Stratagy
system software to a Stratagy voice board.
The software will not work with any other
voice board.
Each Stratagy voice processing system has a unique
activation key-number that matches the Stratagy system
software to a Stratagy voice board. This number is
entered into the system during manufacturing.
The activation key-number is written on a piece of
paper that is shipped with the Stratagy system. Store
the number in a safe place.
The activation key-number must be entered to allow the
Stratagy system to operate under the following
conditions:
n
n
n
n
The Stratagy factory-installed voice board is removed.
The Stratagy hard disk drive is replaced or upgraded.
The Stratagy system software is re-installed or
upgraded.
Fault isolating or troubleshooting a Stratagy system
under direction of Toshiba Technical Support.
In most cases, you must re-enter the original activation
key-number shipped with the system. In other cases,
you must obtain a new activation key-number by
contacting Toshiba.
5.2 PROCEDURES FOR REMOVING AND
REPLACING COMPONENTS
The basic procedures for removing and replacing, or
installing, Stratagy system hardware are:
1.
2.
3.
4.
5.
6.
7.
8.
Use the Stratagy Backup Utility to back up the
database, greetings, and messages, as required.
For details, see the Installation section, Chapter 5,
"Configuring and Backing Up Stratagy."
Turn the Stratagy system's power off.
Unplug the power cord.
Open the Stratagy system.
Remove and replace (or install) the components.
Close the Stratagy system.
Plug in the power cord.
Turn the power on.
In addition, note the following special procedures:
Voice board
- For information about addressing and
installing Stratagy voice boards, see Chapter 2,
"Upgrading the System" and the Installation section,
Chapter 3, "Installing the Hardware."
Hard disk - When installing a hard disk:
1. Follow the manufacturer's instructions.
2. Install the Stratagy system or Prompt software
(when required) from the floppy drive. Refer to
Installation section, Chapter 5, "Configuring and
Backing Up Stratagy," "Install from A: Drive."
a.
b.
C.
The system prompts for the first disk. Inset-t the
first diskette. Follow the directions.
The system prompts:
Enter Activation-key number.
Enter the Activation-key number that came
with your Stratagy system hardware. If you
incorrectly enter the Activation-key number,
Stratagy will abort and stop. You must now
press Ctrl,
Alt
and
Del
simultaneously.
Follow the system prompts. When complete,
the Main Menu displays.
3. Access the Stratagy Configuration Utility. Select
Shutdown
(Alt
+ S) from the Main Menu.
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