Toshiba Stratagy 4 Installation And Maintenance Manual page 93

STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL
SEPTEMBER
1994
n
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When the Receptionist answers, ask him to
transfer you (unsupervised, or blind) to the test
extension, which should forward to Stratagy
immediately.
After the Integration Helper has captured the
digits, press B for BUSY.
When you have finished, press Esc to return to the
System Integration Patterns Screen, which should now
be filled with the captured codes and descriptions of
those codes.
8.3.4 DEFINING THE INTEGRATION STRINGS
STRATACY MATCHES
4
The next step is to define the actual received codes with
call and the extension information. There are six
character codes. Each character code represents a call
state, and the placement and quantity of the code
represents the extension information.
The character codes are:
r ring-no-answer
b busy
e direct dial (to access User ID directly by asking
for security code)
S
information regarding where the call came from
(for handling message replies)
i
immediate record (play the record tone and start
taking a message)
x a wild card that matches anything (use this
carefully)
You have complete control for changing Stratagy's
integration behavior based upon your specific
requirements. For example, if your customer does not
want to allow for BUSY extensions, then simply modify
the integration character codes and replace the b's with
r's.
8.3.5 USING CHARACTER CODES
Example Using Character Codes. The following
example illustrates using the character codes.
Direct Call
Start with the Direct test call. There is a dial code
labeled Direct Call in the description field. Part of the
dial code should contain the extension number from
where you called. Edit the dial code to replace the
extension number with one or more e's
Example:
dial code displayed: ***I 120
test extension you called from: 120
edit the dial code to read: ***I eee.
Forward from Ring No Answer
Under the Forward from Ring No Answer you should
have two codes. Both dial codes should contain the
extension number that was call forwarded to Stratagy.
Part of one code will probably contain the available
extension number you called from. The other dial
code may or may not contain information pertaining to
the CO line where the call came from.
Example:
dial codes displayed: #02#101 #I 20#
and #03##120
available extension you called from:
101
test extension that was call forwarded:
120
edit the dial codes to read:
#02#sss#rrr# and #03##rrr#
respectively
n Forward from Busy
The Forward from Busy is modified in the same way
as the Forward from Ring No Answer above except
that you use character code b instead of r.
Different Masks. Check that the dial codes do not have
the same "mask." If you do have one or more dial masks
that are the same, you must modify them to be different
or delete the extra ones. To test that dial code masks are
different, do the following:
1. List the dial codes on a piece of paper.
2. Compress the dial codes by re-writing them
without any character codes.
What is left are dial code masks which must all be
different.
Example:
Using the following dial codes:
***leee, #02#sss#rrr#, and #03##rrr#
the dial code masks would be:
***l , #02###, and #03###
which are all different.
Additional Dial Codes. Sometimes it is useful to have
additional dial codes that match the same way as the
actual dial codes except for the first character. For
example you might want to add a second dial code for
Direct calls (which
had ***leee in our example) as
**I eee. This helps to eliminate timing problems that
sometimes arise from some telephone systems and
Stratagy.
How Stratagy Matches Dial Codes. The dial code
strings are always sorted in like categories. When
Stratagy receives a call, it uses a buffer to match against
the defined dial code strings, and selects the first string
that it matches.
Example 1:
dial code strings:
01 rrr
02bbb
,
,I
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