Toshiba Stratagy 4 Installation And Maintenance Manual page 23

STRATAGY 4/6/24
AUGUST 1994
MESSAGE UNDELETE
As users listen to their messages, they may mark
messages for deletion. The messages are not really
deleted at that point; they will be deleted when the
user leaves message management and returns to
the User's Main Menu. In the meantime, the user
may "undelete" a message by entering a DTMF
command. In actuality, of course, the user is merely
unmarking the message for deletion. Once the user
returns to the User's Main Menu, though, messages
which were deleted are actually gone, and there is
no way to retrieve them.
MESSAGE VOLUME CONTROL
The Stratagy system permits real-time volume
control of messages during playback. While listening
to messages, a user may press the appropriate
DTMF keys on the telephone dial pad to increase or
decrease the volume. There are a total of sixteen
steps for volume control. Each step increases or
decreases the playback volume by 3db. The system
is defaulted to the middle position allowing eight
steps in either direction.
OFFICE PACING
This feature allows individual users to receive a page
over the office telephone system or overhead paging
system automatically via the Stratagy system.
Stratagy will place the call on hold or park and make
a pre-recorded page announcement using the DTMF
access codes. The System Administrator configures
this feature for each User ID using tokens.
PAGING FOR URGENT CALLS
One of the notification types available in Stratagy's
flexible notification feature is reserved only for
messages marked Urgent by the message sender.
The System Administrator may choose to use pager
notification for a user only when that user receives
an urgent call, and other notification methods for
normal calls.
PERSONAL DISTRIBUTION LISTS
Users may define up to seven different distribution
lists consisting of other system users. There is no
limit, other than system disk space, on the number of
users who may be a member of any particular
distribution list. The user who owns the list may add
or delete members at any time. When a user creates
a Personal Distribution List, the user may record a
"list comment" which gives each list a descriptive
name or title. When the user selects the list when
sending, the list comment is played back to confirm
that the correct distribution list has been chosen.
PERSONAL GREETINGS
Normally, each user may record up to seven different
personal greetings. At any one time, only one of
these greetings will be in effect, and will be played
when the user is busy or unavailable. Once the
greetings have been recorded, the user may switch
between the different greetings simply by entering
the greeting number, and may at that point optionally
review or re-record a particular greeting. The user
may also select the default system greeting instead
of a customized greeting.
PRIVATE MESSAGES
When a caller or a user sends a message to a
system user, the message may be given special
attributes, Urgent and/or Private. A Private message
is one which may not be forwarded by the recipient
to any other user. The recipient will be informed if a
message has the Urgent or Private attribute set.
PROTECTED SECURITY CODE
Each User ID in the Stratagy system may be given a
security code. Before anyone can "log into" that User
ID, which allows access to its messages, settings,
greetings, etc., this security code must be entered by
the caller. Once logged in, a user may change the
security code, subject to the minimum length
restriction which may be set by the System
Administrator, maximum length is 16 digits. The
System Administrator specifies the initial security
code for each User ID. The administrator may also
change the security code at any time, but the
administrator cannot find out what the current
security code is for any existing User ID.
RELAY PAGING
Relay Paging streamlines Message Notification
permitting the caller to enter a phone number while
the user's greeting is being played. The Stratagy
system still pages the user, but instead of displaying
the usual information, only the phone number
entered by the caller is displayed on the pager. This
allows the user to return the call much sooner by not
calling into the Stratagy system since no voice mail
message is left.
SCHEDULED CALL SCREENING
The Stratagy Auto Scheduler allows various
parameters of each User ID to be changed
automatically at pre-scheduled days and times. One
such feature is the Call Screening option. A User ID
may be configured to switch automatically to Call
Screening mode during certain hours of the day, or
on certain days of the week (or any combination).
See Call Screening for more details.
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