Toshiba LX815-D1210 User Manual
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Toshiba LX815-D1210 User Manual

Toshiba LX815-D1210 User Manual

User guide
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LX800 Series
User's Guide
If you need assistance:
❖
Technical support is available online at Toshiba's Web site at
support.toshiba.com
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
page 109
At this Web site, you will find answers for
in this guide.
"If Something Goes Wrong" on
GMAD00309012
06/12

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Summary of Contents for Toshiba LX815-D1210

  • Page 1 LX800 Series User’s Guide If you need assistance: ❖ Technical support is available online at Toshiba’s Web site at support.toshiba.com At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.

  • Page 4: Wireless Interoperability

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 5: Regulatory Information

    Regulatory Information The TOSHIBA Wireless LAN Mini PCI Card must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with the following radio frequency and safety standards.

  • Page 6: Bluetooth Wireless Technology And Your Health

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/bluetooth.htm in Europe or support.toshiba.com in the United States for more information.

  • Page 7: Regulatory Statements

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 8 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 9 Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing, LLC.

  • Page 10: Table Of Contents

    Setting up your computer ........23 Connecting to a power source ........24 Using the computer for the first time ......26 Setting up your keyboard and mouse ....26 Turning on the power ........28 Setting up your software........29 Registering your computer with Toshiba ....29...
  • Page 11 Contents Adding optional external devices......29 Adding memory (optional) ........30 Installing a memory module ......30 Removing a memory module......35 Checking total memory ........37 Recovering the Internal Storage Drive ....38 Recovering to out-of-box state (recommended recovery method)....39 Recovering of factory default software with user’s data...........42 Recovering without changing the internal storage drive partitions ....45...
  • Page 12 Toshiba’s energy-saver design........75 Power management ..........75 Charging the RTC battery........76 Power Plans............76 Using the TOSHIBA eco power plan......78 Chapter 4: Exploring Your Computer’s Features..... 79 Exploring the desktop ..........79 Finding your way around the desktop ....80 Setting up for communications.......82 Connecting your computer to a network ...83...
  • Page 13 Using external speakers or headphones....84 Using the Web Camera ...........85 Using the Memory card reader........85 Inserting memory media........86 Removing memory media.........87 Toshiba remote control...........88 Using the Toshiba remote control.....88 Chapter 5: Utilities..............89 TOSHIBA Assist ............90 Connect.............91 Secure...............91 Protect & Fix .............92 Optimize............93...
  • Page 14 ® in the Windows operating system ...124 If you need further assistance.......129 Contacting Toshiba .........129 Other Toshiba Internet Web sites......129 Toshiba’s worldwide offices........130 Appendix A: Hot Keys/TOSHIBA Cards........131 Hot Key Cards ............131 Using the Hot Key Cards .........132 Hot key functions ..........132 Help ...............132...
  • Page 15 Contents Volume Mute ..........135 Disabling or enabling wireless devices....136 Zoom (Display resolution) ......137 Appendix B: Power Cord/Cable Connectors......138 Glossary..................139 Index..................154...

  • Page 16: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the "Computing" section of the Toshiba User’s Guide for more information on using power management settings to conserve energy. When considering additions to your home office, purchase products ®...
  • Page 17 Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.

  • Page 18: This Guide

    Introduction This guide This guide This guide introduces the computer's features as well as some basic ® procedures needed to perform tasks in Windows 7. You can: ❖ Read the entire guide from beginning to end. ❖ Skim through and stop when a topic interests you. ❖...

  • Page 19: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

  • Page 20: Your Computer's Features And Specifications

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...

  • Page 21: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...

  • Page 22: Precautions

    Getting Started ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ❖ Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Precautions Your computer is designed to provide optimum safety and ease of use.

  • Page 23: Important Information On Your Computer's Cooling Fan

    Getting Started Setting up your computer programs you buy from a supplier may contain a computer virus. You need a special program to check for viruses. Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer.

  • Page 24: Connecting To A Power Source

    Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 25 Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Plug the AC adaptor cord into the DC-IN on the back of the computer.

  • Page 26: Using The Computer For The First Time

    Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Adjust the display to a comfortable viewing angle. Small bright dots may appear on your screen display when you turn on your computer.
  • Page 27 Getting Started Using the computer for the first time Remove the RF mini USB dongle cover, located on the back of the computer on the lower left corner. RF mini USB dongle cover RF USB dongle cover (Sample Illustration) RF mini USB dongle cover Insert the mini USB dongle into the mini USB port.

  • Page 28: Turning On The Power

    Getting Started Using the computer for the first time Turning on the power To turn on the computer: Make sure the power is properly connected and ready. Check to ensure that all drives and slots are empty. Press and release the power button. The ON/OFF light glows white. Power button (Sample Illustration) Turning on the power The pre-installed operating system will load automatically.

  • Page 29: Setting Up Your Software

    NOTE To register online, you must be connected to the Internet. Adding optional external devices NOTE Before adding external devices, Toshiba recommends first setting up the software. After starting your computer for the first time you may want to: ❖...

  • Page 30: Adding Memory (Optional)

    You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices, Toshiba recommends first setting up the software. Installing a memory module Memory modules can be installed in the memory module slots on the back of the computer.
  • Page 31 Getting Started Adding memory (optional) The computer has two memory slots—Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while the computer is in Sleep or Hibernation mode, data will be lost.
  • Page 32 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. Back of monitor Memory module slot cover (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
  • Page 33 Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Pick up the memory module by its sides, avoiding any contact with its connector.
  • Page 34 Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.

  • Page 35: Removing A Memory Module

    Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
  • Page 36 Getting Started Adding memory (optional) NOTE The following screen may appear when you turn on the power: ® If “Start Windows Normally” is highlighted, then press Enter If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter ®...

  • Page 37: Checking Total Memory

    Getting Started Adding memory (optional) Replace the memory module slot cover and secure it using the screw. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).

  • Page 38: Recovering The Internal Storage Drive

    Getting Started Recovering the Internal Storage Drive NOTE ® From time to time, Windows will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission.

  • Page 39: Recovering To Out-Of-Box State (Recommended Recovery Method)

    “Creating recovery media” on page 50 “Restoring from recovery media” on page NOTE ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 54 for more information.
  • Page 40 Make sure the computer is turned off. While powering on your computer, press the key when the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the key.
  • Page 41 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen The Recovery of Factory Default Software screen appears.

  • Page 42: Recovering Of Factory Default Software With User's Data

    Using “Recovery of Factory Default Software with user’s data” recovers your internal storage drive to factory default state and attempts to save C:\Users data to C:\Backup. Toshiba does not guarantee successful data back-up. Please make a complete back up of your data to external media before executing the recovery. For more information, see “Backing up your work”...
  • Page 43 (Sample Image) Selecting a process screen A warning screen appears, stating the Toshiba Recovery Wizard will “attempt” to save all data. There is a risk that the Toshiba Recovery Wizard may not be able to save all data during the recovery process.
  • Page 44 Getting Started Recovering the Internal Storage Drive Toshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 68). Click Yes to continue.

  • Page 45: Recovering Without Changing The Internal Storage Drive Partitions

    Make sure the computer is turned off. While powering on your computer, press the key when the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key.
  • Page 46 “Recovery of Factory Default Software with user’s data” option is selected in the next step. Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next.
  • Page 47 Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process.

  • Page 48: Recovering To A Custom Size Partition

    Make sure the computer is turned off. While powering on your computer, press the key when the initial TOSHIBA screen displays. The boot menu appears. Using the arrow keys to scroll down, select the HDD Recovery option, and then press the key.
  • Page 49 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the “Selecting a process” screen displays, select Recovery of Factory Default Software, and then click Next. (Sample Image) Selecting a process screen The Recovery of Factory Default Software screen appears.

  • Page 50: Creating Recovery Media

    Getting Started Recovering the Internal Storage Drive Use the on-screen arrow buttons in The size of drive C: field to set the partition size. Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work”...
  • Page 51 Click the Start button and, in the Search field, type Recovery Media Creator. In the list that appears above, click on your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down list next to “System Recovery Media,”...

  • Page 52: Restoring From Recovery Media

    Getting Started Recovering the Internal Storage Drive Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process. NOTE If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,”...
  • Page 53 DVD into your optical disc drive. ❖ If your recovery files are on a USB flash drive, connect the USB flash drive to your computer. Turn on your computer. When the initial TOSHIBA screen displays, press the key on your keyboard. The boot menu displays.

  • Page 54: Erasing The Internal Storage Drive

    For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media. ❖...
  • Page 55 Getting Started Erasing the Internal Storage Drive purposes. This process may take several hours, depending on the size of your internal storage drive. (Sample Image) Erase the hard disk screen Click Next. A confirmation message displays reminding you that all data on the internal storage drive will be lost.

  • Page 56: Checking The Internal Storage Drive Operating Status

    To reinstall drivers and applications: Click the Start button and, in the Search field, type TOSHIBA Application Installer. In the list that appears above, click on your selection. Click Next.

  • Page 57: Using External Display Devices

    Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: Using the HDMI™ In port Your computer comes with an HDMI™...

  • Page 58: Customizing Your Computer's Settings

    Getting Started Customizing your computer’s settings Customizing your computer’s settings There are several ways in which you can customize your computer to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see “Power Plans”...

  • Page 59: Using A Computer Lock

    You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.

  • Page 60: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, you will lose all work since you last saved.

  • Page 61: Using The Wireless Mouse

    Learning the Basics Using the wireless mouse ❖ Use Error-checking and Disk Defragmenter regularly to check and optimize disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via external media, email, or download from the Internet.

  • Page 62: Replacing The Batteries

    Learning the Basics Using the wireless mouse Replacing the batteries Batteries are required to power the wireless mouse. The battery light glows red when the battery power is low. To replace the batteries: Save your work and turn the mouse upside down. Mouse ON/OFF switch Connect button Battery cover...

  • Page 63: Using The Wireless Keyboard

    Learning the Basics Using the wireless keyboard Using the wireless keyboard Your computer comes with a wireless keyboard. The wireless receiver comes installed on your computer. (Sample Illustration) Keyboard Replacing the batteries Batteries are required to power the wireless keyboard. The battery light glows red when the battery power is low.

  • Page 64: Keyboard Functions

    Learning the Basics Using the wireless keyboard Slide the keyboard ON/OFF switch to the ON position. If a battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations.

  • Page 65: Ctrl, Fn, And Alt Keys

    Learning the Basics Touch screen Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys , and keys do different things depending on the Ctrl program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the key) are the 12 keys at the top of the keyboard.

  • Page 66: Starting A Program

    Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find ® the file, use the Start menu or Windows Explorer.

  • Page 67: Starting A Program From The Start Menu

    Learning the Basics Saving your work Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu. To start a program that has an icon in the All Programs menu, follow these steps, which use the ®...

  • Page 68: Backing Up Your Work

    Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.

  • Page 69: Using The Optical Disc Drive

    Learning the Basics Using the optical disc drive Using the optical disc drive Optical storage is a popular medium for software, music, and video. Digital versatile discs or Blu-ray™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms.

  • Page 70: Optical Disc Drive Components

    Learning the Basics Using the optical disc drive ❖ If you want to use the internal speakers, click on the Speakers tab and click Set Default. ❖ Use the arrow keys on your keyboard to navigate within the Blu-ray Disc™ player console. NOTE Use of a mouse is not supported within the Blu-ray Disc™...
  • Page 71 Learning the Basics Using the optical disc drive Make sure the drive’s in-use indicator light is off. Press the drive’s eject button. The disc tray slides partially out of the drive. Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended Hold the disc by its edges and check that it is free of dust.

  • Page 72: Playing An Audio Cd

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.

  • Page 73: Recording Optical Media

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.

  • Page 74: Removing A Disc With The Computer Off

    Gently press the tray in to close it. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.

  • Page 75: Chapter 3: Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods.

  • Page 76: Charging The Rtc Battery

    Computing Charging the RTC battery Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.
  • Page 77 Computing Power Plans ® The Windows Power Options window appears. ® (Sample Image) Windows Power Options window Select an appropriate plan for your work environment or create your own custom plan. Click Create a power plan in the left pane to set up a new plan.

  • Page 78: Using The Toshiba Eco Power Plan

    For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, see “Power Plans” on page The TOSHIBA eco Utility™...

  • Page 79: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks.

  • Page 80: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 81 Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. ®...

  • Page 82: Setting Up For Communications

    Exploring Your Computer’s Features Setting up for communications Taskbar Each time you open a program, a button associated with that program appears on the taskbar. With some programs, a button appears on the taskbar for each document or window you open. You can use these buttons to quickly switch between the programs or windows.

  • Page 83: Connecting Your Computer To A Network

    NOTE To enable or disable wireless communication, press . For more information see “Hot Keys/TOSHIBA Cards” on page 131. ® For help with common Wi-Fi networking problems, see “Wireless networking problems” on page 121.

  • Page 84: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Exploring audio features Using a microphone If you want to use an external microphone, connect it to the computer. Click the Start button and, in the Search field, type Sound Recorder. In the list that appears above, click on your selection.

  • Page 85: Using The Web Camera

    Exploring Your Computer’s Features Using the Web Camera To adjust the volume: ❖ For external speakers, use the volume controls on each speaker. ❖ For headphones, use the computer’s volume control. Using the Web Camera (Available on certain models.) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖...

  • Page 86: Inserting Memory Media

    Exploring Your Computer’s Features Using the Memory card reader Inserting memory media The following instructions apply to all types of supported media devices. Turn the media so that the contacts (metal areas) are face down. Push the media into the adapter until it locks in place. (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts.

  • Page 87: Removing Memory Media

    Exploring Your Computer’s Features Using the Memory card reader Removing memory media Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon.

  • Page 88: Toshiba Remote Control

    Toshiba remote control (Available on certain models.) Your computer may have shipped with a remote control. You can use your Toshiba remote control to play music and videos, to view ® pictures, and to watch television programs using the Windows Media Center.

  • Page 89: Chapter 5: Utilities

    ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility ❖ TOSHIBA Button Support...

  • Page 90: Toshiba Assist

    The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection.

  • Page 91: Connect

    Utilities TOSHIBA Assist Connect ® The feature available in this category is Bluetooth Settings. (Sample Image) TOSHIBA Assist window – Connect tab Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab...

  • Page 92: Protect & Fix

    Utilities TOSHIBA Assist Protect & Fix The feature available in this category is: ❖ TOSHIBA PC Diagnostic Tool Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...

  • Page 93: Optimize

    The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab...

  • Page 94: Toshiba Application Installer

    To reinstall drivers and applications: Click the Start button and, in the Search field, type TOSHIBA Application Installer. In the list that appears above, click on your selection. Click Next.

  • Page 95: Setting Passwords

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
  • Page 96 Utilities Setting passwords To set a supervisor password: Click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears. On the left side, click the Secure tab.

  • Page 97: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.

  • Page 98: Toshiba Face Recognition Utility

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face...

  • Page 99: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: Click the Start button and, in the Search field, type PC Diagnostic Tool.

  • Page 100: Mouse Utility

    Click the Start button and, in the Search field, type Mouse. In the list that appears above, click on your selection, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖...

  • Page 101: Toshiba Hardware Setup

    ❖ Click the Start button and, in the Search field, type HWSetup. In the list that appears above, click on your selection. Or click the TOSHIBA Hardware Settings icon in the Optimize tab TOSHIBA Assist. The TOSHIBA HWSetup screen appears.

  • Page 102: Toshiba Sleep Utility

    USB port that supports the “USB Sleep and Charge function.” Starting the TOSHIBA Sleep Utility Click the Start button and, in the Search field, type Sleep Utility. In the list that appears above, click on your selection.

  • Page 103: Enabling/Disabling Usb Sleep And Charge

    Utilities TOSHIBA Sleep Utility NOTE ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
  • Page 104 Utilities TOSHIBA Sleep Utility (Sample Image) TOSHIBA Sleep Utility screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the...

  • Page 105: Toshiba Button Support

    Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the eco button. This button is located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the TOSHIBA Button Support icon in the Optimize...

  • Page 106: Toshiba Accessibility

    Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the...

  • Page 107: Toshiba Eco Utility

    The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click the Start button and, in the Search field, type eco Utility.

  • Page 108: Toshiba Pc Health Monitor

    You may disable the TOSHIBA PC Health Monitor at any time by ® uninstalling the software via the Windows Control Panel.

  • Page 109: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.

  • Page 110: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then End Task.

  • Page 111: The Windows Operating System Is Not Working

    If Something Goes Wrong ® The Windows operating system is not working ® The Windows operating system is not working Once you are familiar with the desktop and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly.

  • Page 112: Internet Problems

    If Something Goes Wrong ® The Windows operating system is not working ❖ Disable Driver Signature Enforcement ❖ ® Start Windows Normally ® When you highlight each option using the arrow keys, Windows displays information about each option at the bottom after Description.

  • Page 113: Fixing A Problem With Device Manager

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device.

  • Page 114: Memory Problems

    If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu.

  • Page 115: Keyboard Problems

    If Something Goes Wrong Keyboard problems Keyboard problems NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only the active window displayed, press while Fn + ALT simultaneously pressing the key. PRTSC If, while typing, strange things happen or nothing happens, the problem may be related to the keyboard itself.

  • Page 116: Disk Or Storage Drive Problems

    If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology.

  • Page 117: Optical Disc Drive Problems

    If Something Goes Wrong Optical disc drive problems Click Start. Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented. Run Disk Defragmenter. To do this, click Start, All Programs, Accessories, System Tools, and then Disk Defragmenter.
  • Page 118 For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.

  • Page 119: Sound System Problems

    ❖ Blu-ray Disc™ player does not support DVD playback. Please ® use Windows Media player or "TOSHIBA DVD Player" for DVD playback. ❖ Blu-ray Disc™ playback feature support may vary with each Blu-ray Disc™. Please contact content publisher directly with any questions.

  • Page 120: Printer Problems

    If Something Goes Wrong Printer problems The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. Make sure you have connected the microphone to the microphone jack and the speakers to the headphone jack. Adjust the volume control. Printer problems This section lists some of the most common printer problems.

  • Page 121: Wireless Networking Problems

    NOTE To enable or disable wireless communication, press . For more information see “Hot Keys/TOSHIBA Cards” on page 131. ❖ Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of ®...

  • Page 122: Dvd And Blu-Ray Disc™ Operating Problems

    If Something Goes Wrong DVD and Blu-ray Disc™ operating problems Enter IPCONFIG /ALL and press Enter The IP address for each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port.

  • Page 123: Develop Good Computing Habits

    Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM or BD-ROM movie or title.

  • Page 124: Data And System Configuration Backup In The Windows Operating System

    If Something Goes Wrong Develop good computing habits ❖ Connect your computer to the office network and copy files to your network partition. Some people use a combination of these methods, backing up all files to tape weekly and copying critical files to external media on a daily basis.
  • Page 125 If Something Goes Wrong Develop good computing habits Follow these steps to create a restore point using the System Restore utility: Click Start, Control Panel, System and Security, and then System. In the left pane, click System protection. The System Protection tab of the System Properties window appears.
  • Page 126 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 127 USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep Utility to check if the feature is disabled and to enable it...
  • Page 128 For more information, see “Enabling/Disabling USB Sleep and Charge” on page 103. ❖ Try selecting a different charging mode in the TOSHIBA Sleep Utility, if your computer provides more than one charging mode. For more information, see “Power supply mode settings” on page 103.

  • Page 129: If You Need Further Assistance

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...

  • Page 130: Toshiba's Worldwide Offices

    Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.

  • Page 131: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...

  • Page 132: Using The Hot Key Cards

    Hot Keys/TOSHIBA Cards Hot key functions Using the Hot Key Cards The Hot Key Cards are normally hidden from view. The Cards appear when you press the hot key associated with the desired function. NOTE Hot keys are keys that turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls.

  • Page 133: Display Brightness

    Hot Keys/TOSHIBA Cards Hot key functions Display brightness This hot key decreases the screen brightness. This hot key increases the screen brightness. Selecting this Card or pressing either hot key displays the following options: (Sample Image) Display brightness Move the slider or press the appropriate hot key repeatedly...

  • Page 134: Internet And Media Control Buttons

    Hot Keys/TOSHIBA Cards Hot key functions Internet and Media Control Buttons This hot key launches the default browser. ® This hot key launches the Windows Media Player. Skip Back Play / Pause Skip Forward Volume Down Volume Up...

  • Page 135: Volume Mute

    Hot Keys/TOSHIBA Cards Hot key functions Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the...

  • Page 136: Disabling Or Enabling Wireless Devices

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ® ® Wi-Fi enabled—Enables just the Wi-Fi module. Selecting this Card or pressing the hot key displays the...

  • Page 137: Zoom (Display Resolution)

    Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...

  • Page 138: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...

  • Page 139: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
  • Page 140 Glossary DIMM Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive HDMI...
  • Page 141 Glossary Read-Only Memory Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
  • Page 142 Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
  • Page 143 Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
  • Page 144 Glossary CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
  • Page 145 Glossary document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button ® rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated.
  • Page 146 Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
  • Page 147 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 148 Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
  • Page 149 Glossary motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt—See system prompt. multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation.
  • Page 150 Glossary password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
  • Page 151 Glossary Random Access Memory—See RAM. Read-Only Memory—See ROM. reboot—See boot, restart. removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
  • Page 152 Glossary shortcut—See keyboard shortcut. ® Sleep—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program.
  • Page 153 Glossary Web—See World Wide Web. ® Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)—The worldwide network of Web sites linked together over the Internet.

  • Page 154: Index

    110 (RTC) 76 computing habits BIOS Setup troubleshooting 123 see TOSHIBA Hardware Setup computing tips 60 Blu-ray Disc™ connecting using 69 AC adaptor cord to (DC-IN) 25 button computer to a network 83...
  • Page 155 Index power cord/cable 25 connecting 24 HDMI™ In port power source 25 using 57 cooling fan headphones adequate ventilation 23 using 84 customize Help and Support computer settings 58 troubleshooting 112 hot key disabling or enabling wireless data/entire system backup devices 136 troubleshooting 126 display brightness 133...
  • Page 156 95 networking setting 95 wireless 82 setting a supervisor 95 notification area 82 setting a user 97 supervisor password 95 online resources user password 95 Toshiba 74 power optical disc connecting cable to AC adaptor Auto-Run feature 72 handling 72...
  • Page 157 22 printer saving files 67 troubleshooting 120 Search programs and files field problem solving starting a program 66 contacting Toshiba 129 selecting Startup options 111 power plan options 76 program, starting 66 setting up program, starting from Start menu 67...
  • Page 158 Protect & Fix tab 92 online content, Blu-ray Disc™ Secure tab 91 TOSHIBA Button Support 105 on-screen eject button 118 TOSHIBA eco power plan 78 optical disc drive 117 TOSHIBA eco Utility™ 107 power and battery 114 TOSHIBA Face Recognition Utility...
  • Page 159 97 using a microphone 84 computer lock 59 DVDs 69 Memory card reader 85 optical disc drive 69 TOSHIBA eco power plan 78 Web Camera 85 using the wireless mouse 61 Utilities 89 warranty standard limited warranty 20 Web Camera...

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