Solving Printer Problems - Lexmark MS810 Series User Manual

Troubleshooting
Unsupported option in slot [x] [55]
1
Turn off the printer.
2
Unplug the power cord from the wall outlet.
3
Remove the unsupported option card from the printer controller board, and then replace it with a supported card.
4
Connect the power cord to a properly grounded electrical outlet.
5
Turn the printer back on.
USB port [x] disabled [56]
Try one or more of the following:
•
Select Continue to clear the message. For non-touch-screen printer models, press
The printer discards any data received through the specified serial port.
• Select Reset active bin to reset the active bin for a linked set of bins.
•
Make sure the USB Buffer menu is enabled.

Solving printer problems

•
"Printer does not respond" on page 299
•
"Printing problems" on page 301
•
"Hardware and internal option problems" on page 309
•
"Paper feed problems" on page 313
• "Print quality problems" on page 314
Printer does not respond
The printer is not responding
Action
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
to confirm.
Yes No
Go to step 2. Turn on the printer.
Press the Sleep button Go to step 3.
to wake the printer
from Sleep mode or
Hibernate mode.
299