Lexmark MS810 Series User Manual page 302

Troubleshooting
Action
Step 2
Do one or more of the following:
•
Delete the print job, and then resend it.
•
If you are printing PDF files, then generate a new file, and then print
it again.
Did the jobs print?
Step 3
a
Increase the printer memory. Do one or more of the following:
•
Delete some print jobs.
• Install additional printer memory.
b
Resend the print job.
Did the jobs print?
Envelope seals when printing
Action
a
Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
b
Resend the print job.
Does the envelope seal when printing?
Error message about reading the flash drive appears
Action
Step 1
Check if the flash drive is inserted into the front USB slot.
Note: The flash drive will not work if it is inserted into the rear USB slot.
Is the flash drive inserted into the front USB slot?
Step 2
Check if the indicator light on the printer control panel is blinking green.
Note: A green blinking light indicates that the printer is busy.
Is the indicator light blinking green?
Yes No
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
Yes No
Contact customer The problem is solved.
support.
Yes No
Go to step 2. Insert the flash drive
into the front USB slot.
Wait until the printer is Go to step 3.
ready, then view the
held jobs list, and then
print the documents.
302
customer