Intercom Calls; Voice Announce Mode; Auto Answer Mode; Calling Your System Operator - Samsung OfficeServ SMT-i5243 User Manual

INTERCOM CALLS

VOICE ANNOUNCE MODE

When another station calls you, your keyset will sound a brief attention tone and
you will hear the caller's announcement.
• Press the Speaker button to turn on the microphone and speak handsfree—
OR—lift the handset to reply.
• To finish the call, replace the handset or press the Speaker button.
NOTE: In order for C.O. calls to be answered handsfree, AUTO ANS CO must be set
to ON.

AUTO ANSWER MODE

When another station calls you, your keyset will sound a brief attention tone and
then automatically answer the call.
• Your microphone and speaker are turned on and you can speak handsfree. For
privacy, use the handset.
• To finish the call, replace the handset.
NOTE: In order for C.O. calls to be answered handsfree, AUTO ANS CO must be set
to ON.

CALLING YOUR SYSTEM OPERATOR

• Dial 0 to call your system operator or group of operators.
• If you want to call a specific operator, dial that person's extension number.
NOTE: If the Hot keypad feature has been turned off, you must first lift the handset
or press the Speaker button or dial 0 before you begin dialing.
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CALL PROCESSING

SYSTEM HOLD

When you are connected to any call, press Hold. The call will flash at the keyset. If
this call appears on a line button at other keysets, it will flash at those keysets also.
• To take the caller off hold, press that button and the flashing LED will go
steady again. Resume the conversation—OR—press the Hold button. The
flashing LED will go steady again and you will be connected to the call again.
Resume the conversation.
NOTE: While on a call, pressing a line button, route button or flashing Call button
will automatically put your first call on hold and connect you to the new call.
Automatic Hold under Customizing Your Keyset.

EXCLUSIVE HOLD

To place an outside call on hold at your phone so that other users cannot get it:
• Press the Hold button twice.The call will flash on your keyset and this line will
show a steady indication on other keysets.
• To retrieve the call, press the flashing line button or press the Hold button a
third time.
NOTE: Intercom calls will always be placed on exclusive hold.

REMOTE HOLD

When you wish to place a call on hold at another station.
• Press Transfer and dial the station number (or press the appropriate DSS but-
ton)
• Press the Hold button. This will place the call on system hold on an available
Call button or Line button at the remote station and return you to dial tone.
NOTES:
1. If the destination station does not have any free Call buttons or line buttons
you will hear No More Calls tone and must return to the other party by press-
ing the Transfer button.
2. Intercom calls cannot be put on remote hold.
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