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ACCESSING YOUR MAILBOX
[Also known as Subscriber Services Menu]
Inside Callers
[Subscriber logging in from their Desk]
•
Dial the voicemail access number or press the key assigned to ring
the voicemail [VMMSG].
•
Enter your personal password when prompted (the default password is
0000).
Outside Callers
[Subscribers calling from Cell Phones or outside of the
office environment]
•
Dial the phone number that will be answered by the voicemail. The main
greeting will answer.
•
At the main greeting dial [#] plus your Subscriber (or mailbox) number
(Subscriber and Mailbox numbers will usually match your extension number).
•
Enter your personal password when prompted (the default password is
0000).
Access your Subscriber Services (or Mailbox) from a Station
other than your Own (or checking a mailbox associated with a
different station)
•
Press the [VMMSG] key or dial the voicemail group number. You will be
prompted to enter a password.
•
Press [,]. This will take you to the Main Auto Attendant Menu.
•
Press [#] plus the Subscriber number of your choice. You will be prompted to
enter you password.
At this point the inside and outside callers follow the same instructions. You will
hear a message stating the number of messages left in your mailbox.You will then
hear the Subscriber Services Menu with the following options:
1
Listen to New Messages -
2
Record and Send Message -
3
Review Saved Messages -
4
Access Manager -
See Access Manager.
5
Personal Greetings -
See Personal Greetings.
6
Mailbox Administration -
#
Personal Services -
See Personal Services.
,
Return to Main Menu.
62
See Listening to your Message.
See Sending Messages.
See Listening to your Message.
See Mailbox Administration.
GETTING STARTED
Using your new Subscriber Services is as simple as following a few simple spoken
instructions. First time users should read this section as a tutorial.You should start
with the following steps:
•
Access your Subscriber Services Menu - You already know how to do this.
From the Subscriber Services Menu:
•
Record a Primary/No-Answer Personal Greeting. Dial [5][1].
•
Record a Mailbox Greeting. Dial [5][7].
•
Change your access code (Password). Dial [#][7][1].
•
Record your name. Dial [#][7][2].
•
Enter your directory name. Dial [#][7][3].
After you have completed the steps above your Subscriber Services are set up and
ready to use.
LISTEN TO YOUR MESSAGES
If there are new messages in your mailbox your [VMMSG] key will be lit. Call the
voicemail by pressing this key, and when prompted enter your password. You will
then be at the Subscriber Services Menu. Select [1] to listen to new messages or
[3] to listen to saved messages.
Note: After you enter your password, if "Autoplay of New Messages"is enabled and
you have new messages the voicemail will begin to play them automatically. A
subscriber can control this feature. From the Subscriber Services Menu [6] [5] tog-
gles "Autoplay of New Messages" ON/OFF.
SUBSCRIBER SERVICES MENU
The following is a list of all the options available in the Subscriber Main Menu.
1
LISTENING TO NEW MESSAGES
11
GROUP NEW MESSAGES
2
RECORD AND SEND A MESSAGE
3
LISTENING TO OLD MESSAGES
33
GROUP OLD MESSAGES
4
ACCESS MANAGER
5
PERSONAL GREETINGS
6
MAILBOX ADMINISTRATION
8
PAUSE / RESUME
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