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Samsung OfficeServ 7030 Installation Manual

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OfficeServ 7030
Installation Manual

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  • Page 1 OfficeServ 7030 Installation Manual...
  • Page 2 This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to the third party in any form without the prior written consent of SAMSUNG Electronics Co., Ltd.
  • Page 4 This page is intentionally left blank.

  • Page 5: Introduction

    The Samsung OfficeServ 7030 is a modern cost effective telephone system for small offices with 10 to 20 users. This manual describes the requirements for the installation of the OfficeServ 7030 system as well as how to install, inspect and operate the system. Document Content and Organization This document consists of 7 chapters and abbreviations as follows: CHAPTER 1.

  • Page 6: Conventions

    (analog/digital phones, door phones, door locks etc.) to the OfficeServ 7030 system. CHAPTER 7. Starting the System This chapter describes the items to check before starting the OfficeServ 7030 system, as well as the procedure for starting the system and the procedure for testing whether the system is operating normally after startup.

  • Page 7: Reference Documents

    OfficeServ 7030 Installation Manual Reference Documents OfficeServ 7030 System Description This manual introduces the OfficeServ 7030 and describes the system information (hardware configuration, specification, functions etc.) necessary for this system. OfficeServ 7030 Programming Manual This manual describes how to use the MMC program to change the setting of the OfficeServ 7030 system from the phone.
  • Page 8 Introduction Introduction This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd. © SAMSUNG Electronics Co., Ltd.

  • Page 9: Safety Concerns

    OfficeServ 7030 Installation Manual SAFETY CONCERNS For product safety and correct operation, the following information must be given to the operator/user and shall be read before the installation and operation. Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for a product...
  • Page 10 WARNING Warning Caution for grounding The OfficeServ 7030 system is designed to be earthed through the Power cord, and an external earth connection is not required for operation. Using double-pole/neutral fusing Do not attempt to repair the system after only removing the fuse from the neutral line, doing so may cause electric shock.
  • Page 11 AC power connection restriction Do not share the AC power of the OfficeServ 7030 system or the AC power of the external UPS with other devices. Checking MEM LED before power off Don’t turn off the power while the MEM LED is flashing.
  • Page 12 Introduction This page is intentionally left blank. VIII © SAMSUNG Electronics Co., Ltd.

  • Page 13: Table Of Contents

    OfficeServ 7030 Installation Manual TABLE OF CONTENTS INTRODUCTION I    Purpose ............................I   Document Content and Organization ....................I   Conventions ............................II   Reference Documents ........................III   Revision History ..........................III SAFETY CONCERNS V    Symbols ............................V CHAPTER 1. ...
  • Page 14 Connecting External/Additional Page Equipment ..............6-8     6.2.3 Connecting Common Bells ....................6-8     6.2.4 Connecting Installation Tool ....................6-9     6.2.5 Configuring the network parameters using the MMC 830 ..........6-10 © SAMSUNG Electronics Co., Ltd.
  • Page 15 C.O. Line Camp-On Function ....................7-4   LIST OF FIGURES   Figure 1.1 Left Side View of the OfficeServ 7030 Cabinet ............1-4   Figure 1.2 Top Side View of the OfficeServ 7030 Cabinet ............1-5   Figure 1.3 Right Side View of the OfficeServ 7030 Cabinet ........... 1-6  ...
  • Page 16 Table 1.3 Parts on the left side of the cabinet ................. 1-4   Table 1.4 Parts on the top side of the cabinet ................. 1-5   Table 1.5 Parts on the right panel of the cabinet ..............1-6 © SAMSUNG Electronics Co., Ltd.
  • Page 17 Table 2.5 Dual Cabinet Items ....................2-22   Table 2.6 Dual Cabinet Settings ................... 2-22   Table 5.1 Line condition of the OfficeServ 7030 ..............5-1   Table 6.1 Distance Between Stations and the System ............6-1   Table 6.2 Specification for the Wireless LAN Connection ............6-6  ...
  • Page 18 Table of Contents This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.

  • Page 19: Chapter 1. Preparation

    Select a site that satisfies the following safety, temperature and humidity conditions. 1.1.1 Safety Conditions OfficeServ 7030 system should not be installed near materials that can cause fire, such as explosive gas and inflammable objects. OfficeServ 7030 system should not be installed near equipment that generates electromagnetic waves, such as monitors or copying machines.

  • Page 20: Grounding Conditions

    Ensure that the AC power point, which the OfficeServ 7030 system is connected to, is Ensure that the AC power point, which the OfficeServ 7030 system is connected to, is suitably grounded.

  • Page 21: Checking The Package

    1.4 Checking the Package 1.4 Checking the Package The list of the items included in the OfficeServ 7030 package is as follows: The list of the items included in the OfficeServ 7030 package is as follows: Table 1.2 Package Items Table 1.2 Package Items...

  • Page 22: Cabinet Configuration

    1.5 Cabinet Configuration Left Side View Figure 1.1 Left Side View of the OfficeServ 7030 Cabinet The descriptions of each part located on the left of the cabinet are listed in the table below. Table 1.3 Parts on the left side of the cabinet...

  • Page 23: Figure 1.2 Top Side View Of The Officeserv 7030 Cabinet

    OfficeServ 7030 Installation Manual Figure 1.2 Top Side View of the OfficeServ 7030 Cabinet The descriptions of each part located on the top of the cabinet are listed in the table below. Table 1.4 Parts on the top side of the cabinet...

  • Page 24: Figure 1.3 Right Side View Of The Officeserv 7030 Cabinet

    Note that fitting an expansion EMP board can cause the LAN LED lights to flash, even if a LAN cable is not present. Figure 1.3 Right Side View of the OfficeServ 7030 Cabinet The descriptions of each part located on the right of the cabinet are listed in the table below.

  • Page 25: Card Types Available With The System

    OfficeServ 7030 Installation Manual 1.6 Card types available with the system The following cards can be fitted to the OS7030 system, depending on customer requirements. Table 1.6 Mountable Boards Part Max qty per cabinet Description 4 port analogue trunk 2 port (4 channel) Basic Rate ISDN card...

  • Page 26: Dual Cabinet Installation Procedure

    Gateway Address: 10.0.2.1 NetMask 255.255.255.0 Slave IP address: 10.0.2.12 When adding a second cabinet these need to be modified as described in Chapter 2.4 In addition the switch settings on the EPM module needs to be set. © SAMSUNG Electronics Co., Ltd.

  • Page 27: Chapter 2. Mounting And Replacing The Boards

    CHAPTER 2. Mounting and Replacing the Boards This chapter describes how to mount/replace various boards to/from the OfficeServ 7030 system. 2.1 Working on the system This section describes how to open the cabinet and how to fit optional boards and check the settings of switches on those boards.

  • Page 28: Figure 2.2 Removing The Cable Duct Cover (2)

    Figure 2.3 Removing the screws 5) Push and lift the top cover to open the case. Take care not to damage the light guide fitted to the underside of the top cover. Figure 2.4 Removing the top cover 2-10 © SAMSUNG Electronics Co., Ltd.

  • Page 29: Mounting The Boards

    OfficeServ 7030 Installation Manual 2.2 Mounting the Boards This section describes how to set the base board switches and mount the optional boards. 2.2.1 Removing Blanking Panels Depending on daughter boards, remove the cabinet's blanking panels with a cutter. Figure 2.5 Removing the blanking panels 2.2.2 Setting Switches...

  • Page 30: Figure 2.6 Setting The Base Board Switches

    IP address Setting Mode When On : Forces Default factory address setting When Off : Allows user to choose personal IP address setting Note: The default for a new system is OFF. SW7~SW8 Reserved for future use 2-12 © SAMSUNG Electronics Co., Ltd.

  • Page 31: Mounting Optional Boards

    OfficeServ 7030 Installation Manual 2.2.3 Mounting Optional Boards When mounting the optional board, align the base board connectors to the optional board (EPM or MODEM) connectors, and press the optional board firmly downward with both hands 1) Mount the MODEM board to the base board's P7 and P8 connectors.

  • Page 32: Figure 2.9 Setting Switches On The Epm Board

    - ON: Master cabinet - Off: Slave cabinet. - ON: Standalone - Off: Master and slave Note: Always check the EPM switch settings before installing the card, as an invalid setting may prevent the system from starting. 2-14 © SAMSUNG Electronics Co., Ltd.

  • Page 33: Mounting The Daughter Boards

    OfficeServ 7030 Installation Manual 2.2.4 Mounting the daughter Boards The following daughter boards can be mounted on the system card slots according to the OfficeServ 7030 configuration. Table 2.4 Mountable Boards Part Slot Mountable Board Trunk Part Slot 4 4TM, 2BM...

  • Page 34: Figure 2.11 Mounting 2Bm/4Tm On The Base Board

    1) 2BM or 4TM can be mounted to the base board's P3 connector. Figure 2.11 Mounting 2BM/4TM on the Base Board 2) 4DM, 4SM or 4LM can be mounted to the base board's P1 and P4 connector. Figure 2.12 Mounting 4DM/4SM/4LM on the Base Board 2-16 © SAMSUNG Electronics Co., Ltd.

  • Page 35: Closing/Cabling

    OfficeServ 7030 Installation Manual 3) Secure the boards with the supplied screws. Figure 2.13 Tightening screws to install the daughter boards 2.2.5 Closing/Cabling 1) Push and align the top cover to close the case. Figure 2.14 Installing the top cover (1) ©...

  • Page 36: Figure 2.15 Installing The Top Cover (2)

    CHAPTER 2. Mounting boards 2) Tighten two screws to install the top cover. Figure 2.15 Installing the top cover (2) 3) Fasten the cables to the cabinet with a cable tie. Figure 2.16 Cabling 2-18 © SAMSUNG Electronics Co., Ltd.

  • Page 37: Figure 2.17 Installing The Duct Cover (1)

    OfficeServ 7030 Installation Manual 4) Align and install the cable duct cover as follows. Figure 2.17 Installing the duct cover (1) 5) Hold the cable duct cover and push downward as shown in the following picture. Figure 2.18 Installing the duct cover (2) ©...

  • Page 38: Replacing The Boards

    CHAPTER 2. Mounting boards 2.3 Replacing the Boards If the OfficeServ 7030 system fails to operate normally due to an error on the power supply board, base board or daughter board, replace the board with a new one. Removing the Cables Before replacing a daughter board, remove all cables connected to the board.

  • Page 39: Figure 2.20 Removing The Boards

    OfficeServ 7030 Installation Manual 3) Remove the screw and extract the board carefully. Figure 2.20 Removing the boards 4) Align the new board to the connector of the slot, and press the daughter boards firmly downward with two hands. Tighten the screw.

  • Page 40: Dual Cabinet Installation

    If Custom IP addresses are to be used, the same process applies. Note: If the cabinets have been used before, setting the Master and Slave IP addresses to 0.0.0.0 and resetting will force the system to revert to the factory defaults. 2-22 © SAMSUNG Electronics Co., Ltd.

  • Page 41: Chapter 3. Installing The System

    OfficeServ 7030 Installation Manual CHAPTER 3. Installing the System This chapter describes how to install an OfficeServ 7030 on the wall, if necessary, depending on the installation environment. 3.1 Installing on a Wall This section describes how to install the OfficeServ 7030 cabinet on a wall.

  • Page 42: Installing On A Wall

    CHAPTER 3. Installing the system 3.1.2 Installing on a Wall To install the OfficeServ 7030 cabinet with a wall mount template, proceed as follows: 1) Drill holes on the marked position of the Wall Mount Template. Drill holes with a minimum of 33 mm depth and approx.

  • Page 43: Connecting Basic And Expansion Cabinets

    OfficeServ 7030 Installation Manual 4) Align the holes of the OfficeServ 7030 cabinet to the bracket screws, and then pull down the cabinet to secure in place. Figure 3.5 Installation on a Wall (4) 3.2 Connecting Basic and Expansion Cabinets...

  • Page 44: Figure 3.7 Connecting The Basic Cabinet To The Expansion Cabinet

    In that case, you should connect extension cable again and restart expansion cabinet. Ensure that the EPM switches and IP address are correct as shown in section 2.4. Incorrect setting may prevent the system from starting. © SAMSUNG Electronics Co., Ltd.

  • Page 45: Chapter 4. Connecting The Power

    OfficeServ 7030 Installation Manual CHAPTER 4. Connecting the Power This chapter describes how to connect the power to the OfficeServ 7030 system and how to connect the external UPS. 4.1 Connecting the Power 4.1.1 Cautions when Connecting the Power When the input power is normally supplied, AC current is supplied to the Power Supply Unit (PSU).

  • Page 46: Connecting The Power

    4.1.2 Connecting the Power Single cabinet configuration Use the power cable provided with the OfficeServ 7030 system to connect the input power terminal located on the right panel of the basic cabinet to a grounded outlet. Figure 4.1 Connecting the Power (use of a cabinet)

  • Page 47: Figure 4.2 Connecting The Power (Using Power Cable)

    OfficeServ 7030 Installation Manual Basic and Expansion Cabinet Configuration Connect each input power cable of the cabinet to a grounded outlet. Figure 4.2 Connecting the Power (using Power cable) © SAMSUNG Electronics Co., Ltd.

  • Page 48: Connecting The External Ups

    An optional external Uninterruptible Power Supply (UPS) is required to ensure stable operation of the OfficeServ 7030 system in case of a power failure. The rated capacity of an external UPS is AC 200~240 V per cabinet. The UPS should be connected to each cabinet to guarantee safety.

  • Page 49: Chapter 5.  Connecting The C.o. Line

    The subscriber lines should be kept indoors if at all possible. Do not cable the subscriber lines around any high-voltage power line. The leak resistance of the C.O. line connected to the OfficeServ 7030 system is as follows:. Table 5.1 Line condition of the OfficeServ 7030...

  • Page 50: Cautions When Connecting The C.o. Line

    5.2.2 Connecting Common C.O. Line Use a pair of AWG #24 (or AWG #26) cable to connect a common C.O. line to the terminal pin of a terminal box connected to the OfficeServ 7030 system equipped with a 4TM or 2BM board.

  • Page 51: Connecting The Stations

    Connect the stations with a pair of #24 AWG or #26 AWG cables. The maximum distances between the stations and the OfficeServ 7030 system are as follows: Table 6.1 Distance Between Stations and the System...

  • Page 52: Connecting Analog Phones

    Connect an analog phone to the port of the 4SM board with a pair of AWG #24 or AWG #26 cables. P1~ P4 Port (RJ-45) Pin No. Function RING Figure 6.2 P1~P4(RJ-45) Port of the 4SM Board © SAMSUNG Electronics Co., Ltd.

  • Page 53: Connecting Digital Phones

    OfficeServ 7030 Installation Manual 6.1.3 Connecting Digital Phones Connect a digital phone to the base board's 4DM. Connecting to the 4DM Board Connect a digital phone to the ports of the base board's 4DM with a pair of AWG #24 or AWG #26 cables.

  • Page 54: Connecting Ip Phones

    MGI channels which enables the use of the IP phones. These ports are enabled by adding a Licence key to the system. The interface between a digital phone connected to the OfficeServ 7030 system and an IP phone connected to the LAN is as follows.

  • Page 55: Connecting To A Door Phone And Door Lock

    6.1.5 Connecting to a Door Phone and Door Lock Connect a door phone and a door lock to the OfficeServ 7030 system with a Door Phone Interface Module (DPIM). Connect a pair of #24 AWG or #26 AWG cables to the LINE port of the DPIM and the ports of the OfficeServ 7030 system's 4DM board.

  • Page 56: Connecting A Wireless Lan Access Point

    CHAPTER 6. Connecting extensions and devices MMC 211 is used to assign call numbers to the door phones. 6.1.6 Connecting a Wireless LAN Access Point The wireless LAN service offered by the OfficeServ 7030 system requires the following equipment: SMT-R2000: Wireless LAN Access Point (AP) SMT-W5100: Wireless LAN IP phone Table 6.2 Specification for the Wireless LAN Connection...

  • Page 57: Connecting Additional Equipment

    OfficeServ 7030 system. 6.2.1 Connecting the MOH/BGM Equipment The OfficeServ 7030 system offers music while on hold. The system provides internal tone/music and external music sources from the C.O. or extension line music sources. The selection of internal/external music sources is performed through MMC 861.

  • Page 58: Connecting External/Additional

    OfficeServ 7030 system. Connect the external/additional page equipment to the MISC port of the base board mounted on the OfficeServ 7030 system. The power cord of the external/additional page equipment should be connected separately.

  • Page 59: Connecting Installation Tool

    6.2.4.1 Connecting a PC for Programming Using a LAN Port You can connect a PC where the Installation Tool is installed to the OfficeServ 7030 system using a LAN port. The Installation Tool allows you to manage the OfficeServ 7030 system remotely.

  • Page 60: Configuring The Network Parameters Using The Mmc 830

    2) Configure the Installation tool parameters. 6.2.5 Configuring the network parameters using the MMC 830 This step configures the network parameters of the OfficeServ 7030 system. Consult your network administrator for the network parameter values. (See also section 2.4) 1) Set the IP addresses of the OfficeServ 7030 system. (Master and Slave) 2) Set the subnet mask of the OfficeServ 7030 system.

  • Page 61: Connecting Web Management

    3) When the <Link Control> is displayed, enter the name of the system in the [Name] field. 4) If the Link Type is LAN, enter the IP address of the OfficeServ 7030 system in the [IP Address] field. If the Link Type is MODEM, enter the internal modem number of the OfficeServ 7030 system in the [Telephone] field.

  • Page 62: Figure 6.12 Web Management Initial Screen

    Figure 6.12 Web Management Initial Screen 3) Enter your ID and password on the Web Management initial screen, and click the [OK] button to log in. Note: The default ID is admin The default password is samsung 6-12 © SAMSUNG Electronics Co., Ltd.

  • Page 63: Connecting The Smdr

    The SMDR computer can be connected via the LAN port of the 4LM board or the base board built in the OfficeServ 7030 system. The SMDR system specification is as follows: Table 6.4 Specification of the SMDR System...

  • Page 64: Connecting Printers

    CHAPTER 6. Connecting extensions and devices 6.2.9 Connecting Printers The OfficeServ 7030 system can be connected to printers. The system can print various call information or event information created by the system in real time whenever an event occurs. To use within the company's LAN network, connect LAN to the LAN port of the Base board, or the 4LM if fitted, and connect a printer to the LAN.

  • Page 65: Pre-Check

    Place a fire extinguisher near the system. Since spring coolers can seriously damage the system, use extinguishers such as Halor 1301 and Carbon Dioxide. Ensure that the input power of the OfficeServ 7030 system is AC 200~240 V. Do not share the power with other electric devices, such as motors and compressors.

  • Page 66: Chapter 7. Starting The System

    1) Check if the boards and cables are properly mounted and connected to the OfficeServ 7030 cabinet. 2) Turn on the power of the OfficeServ 7030 basic cabinet, and turn on the power of the expansion cabinet. 3) Check the LEDs from the base boards mounted on the OfficeServ 7030 cabinet.

  • Page 67: Checking The System's Operation

    7.4 Checking the System's Operation After starting the OfficeServ 7030 system, check if the system is operating normally. Check if the basic functions of the OfficeServ 7030 system (Station Call, Station Camp-On, C.O. Line Call, C.O. Line Camp-On etc.) are properly executed.

  • Page 68: Line Call Function

    Check if the test phone rings and if the C.O. line becomes busy. 6) Lift the handset of the test phone. Check if the test phone stops ringing. Verify the intercom dial tone and the C.O. line dial tone. © SAMSUNG Electronics Co., Ltd.
  • Page 69 OfficeServ 7030 Installation Manual ABBREVIATION 2 port BRI Module 4 port DLI Module 4 port LAN Module 4 port SLI Module 4 port Trunk Module Alternating Current Automatic Function Test Access Point American Wire Gauge Background Music Direct Current Digital Line Interface...
  • Page 70 Liquid Crystal Display Light Emitting Diode Music on Hold Pulse Code Modulation Power Supply Unit Single Line Interface SMDR Station Message Detail Recording TEPRI2 T1E1PRI Trunk Unshielded Twisted Pair Uninterruptible Power Supply Unshielded Twisted Pair © SAMSUNG Electronics Co., Ltd.
  • Page 71 OfficeServ 7030 Installation Manual ©2008 Samsung Electronics Co., Ltd. All rights reserved. Information in this manual is proprietary to SAMSUNG Electronics Co., Ltd. No information contained here may be copied, translated, transcribed or duplicated by any form without the prior written consent of SAMSUNG.

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