Troubleshooting
Introduction
When a paper jam occurs in the puncher, the printer will stop printing and go on hold.
The printer operator panel displays a message that asks you to remove the sheets from
the puncher. The printer operator panel does not display the required actions step by
step. Therefore, you must check the following places for jammed media.
•
The bypass
•
The downward paper path
•
The die set
•
The bottom of the paper path
•
The upward paper path.
Besides a paper jam, there are other possible problems the puncher can face. This section
describes the actions you must take to solve the problems.
Solve a problem
Solve a problem
Problem
The puncher does not
punch
You cannot easily pull out
the die set
#
Solution
•
Check if the power switch
the 'I' position.
•
Check if the power cord is correctly attached to the
back of the puncher.
•
Check if the power cord is correctly plugged into
the wall socket.
The die set is in a partial cycle. Turn knob K3/K7
clockwise until the puncher is in the home position.
Then the black lines on the knob (3) and the frame
are aligned. The die set should now slide out easily.
Chapter 6 - Optional finishers and other devices
Troubleshooting
of the puncher is in
195