Troubleshooting; Overview; General Problems; Cd-Rom Is Inserted, But Does Not Start Automatically - Oce FX3000 SERIES User Manual

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Troubleshooting

Overview

This chapter describes procedures for troubleshooting problems you may encounter with a Océ print server,
it is divided into the following sections:
■

General problems

■

Network print software installation problems

■
Printing problems
■
Protocol-specific troubleshooting
General problems

CD-ROM is inserted, but does not start automatically

If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM.
In this case, execute setup.exe in the root directory of the CD-ROM.
How to reset the Océ print server to factory default
You can reset the print server back to its default factory settings (resetting all information such as the
password and IP address information). See Restoring the network settings to factory default on page 31.
Network print software installation problems
The Océ print server is not found during setup of the network print software installation or
from the printer driver of the Océ machine in Windows
The Océ print server is not found using the Simple Network Configuration capabilities of Mac
®
OS X.
Make sure you have completed the IP address setting of the Océ print server according to Chapter 2 or
Chapter 3 of this User's Guide before installing the network print software or printer driver. Check the
following:
1
Make sure that the machine is powered on, is on-line and ready to print.
®
.
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