Internet Access - ZyXEL Communications P873HNUP User Manual

• Make sure you have logged out of any earlier management sessions using the same user account
even if they were through a different interface or using a different browser.
• Try to access the ZyXEL Device using another service, such as Telnet. If you can access the
ZyXEL Device, check the remote management settings and firewall rules to find out why the
ZyXEL Device does not respond to HTTP.
• If your computer is connected to the WAN port or is connected wirelessly, use a computer that is
connected to an ETHERNET port.\
I can see the Login screen, but I cannot log in to the ZyXEL Device.
Make sure you have entered the password correctly. The default admin password is 1234. The field
1
is case-sensitive, so make sure [Caps Lock] is not on.
You cannot log in to the web configurator while someone is using Telnet to access the ZyXEL Device.
2
Log out of the ZyXEL Device in the other session, or ask the person who is logged in to log out.
Turn the ZyXEL Device off and on.
3
If this does not work, you have to reset the device to its factory defaults. See
4
267.
I cannot Telnet to the ZyXEL Device.
See the troubleshooting suggestions for
1
configurator.
Check the service control settings for Telnet. See
2
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new firmware.
See the troubleshooting suggestions for
1
configurator.
Check the service control settings for FTP. See
2

33.3 Internet Access

I cannot access the Internet.
P-873HNUP-51B User's Guide
Ignore the suggestions about your browser.
Ignore the suggestions about your browser.
I cannot see or access the Login screen in the web
Chapter 20 on page
I cannot see or access the Login screen in the web
Chapter 20 on page
Chapter 33 Troubleshooting
Section 33.1 on page
223.
223.
269