Chapter 7 Troubleshooting - NETGEAR ProSAFE WNDAP380R Reference Manual

Troubleshooting
7.
This chapter provides information about troubleshooting the wireless access point. After each
problem description, instructions are given to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
• Is the wireless access point on?
Go to Basic Functioning
• Have I connected the wireless access point correctly?
Go to Basic Functioning
• I cannot access the Internet or the LAN.
Go to You Cannot Access the Internet or the LAN from a Wireless-Capable Computer
page 118.
• I cannot access the wireless access point from a browser.
Go to You Cannot Configure the Wireless Access Point from a Browser
• A time-out occurs.
Go to When You Enter a URL or IP Address a Time-Out Error Occurs
• I have problems with the LAN connection.
Go to Troubleshoot a TCP/IP Network Using the Ping Utility
• The date or time is not correct.
Go to Problems with Date and Time
• I have problems with the RFID module or RFID connection.
Go to Troubleshoot the RFID Module
You can find the following troubleshooting information in
• I cannot remember the wireless access point's configuration password.
Go to Change the Administrator Password
• I want to clear the configuration and start over again.
Go to Restore the Wireless Access Point to the Factory Default Settings
on page 117.
on page 117.
on page 122.
on page 122.
on page 73.
116
on page 119.
on page 120.
on page 120.
Chapter 4, Management:
on page 70.
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