Troubleshooting Tables - Lenovo ThinkServer TD200x Hardware Maintenance Manual

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Flash of %1 from %2
failed for user %3.(%1 =
CIM_ManagedElement.ElementName;
%2 = Web or LegacyCLI; %3
= user ID)
The Chassis Event Log (CEL) on
system %1 is 75% full.(%1 =
CIM_ComputerSystem.ElementName)
The Chassis Event Log (CEL) on
system %1 is 100% full.(%1 =
CIM_ComputerSystem.ElementName)
%1 Platform Watchdog Timer expired
for %2.(%1 = OS Watchdog or Loader
Watchdog; %2 = OS Watchdog or
Loader Watchdog)
IMM Test Alert Generated by %1.(%1
= user ID)
Security: Userid: ' had %2 login
failures from an SSH client at IP
address %3.(%1 = user ID; %2 =
MaximumSuccessiveLoginFailures
(currently set to 5 in the firmware); %3
= IP address, xxx.xxx.xxx.xxx)

Troubleshooting tables

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
If you cannot find a problem in these tables, see Running the diagnostic programs for information about
testing the server.
If you have just added new software or a new optional device and the server is not working, complete the
following steps before you use the troubleshooting tables:
1. Check the operator information panel and the EasyLED diagnostics LEDs (see EasyLED diagnostics).
2. Remove the software or device that you just added.
3. Run the diagnostic tests to determine whether the server is running correctly.
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ThinkServer TD200x Hardware Maintenance Manual
Info An attempt to update a
firmware component from
the interface and IP address
has failed.
Info The IMM event log is 75%
full. When the log is full,
older log entries are replaced
by newer ones.
Info The IMM event log is full.
When the log is full, older
log entries are replaced by
newer ones.
Error A Platform Watchdog Timer
Expired event has occurred.
A user has generated a test
Info
alert from the IMM.
Error A user has exceeded
the maximum number of
unsuccessful login attempts
from SSH and has been
prevented from logging in for
the lockout period.
Try to update the firmware again.
To avoid losing older log entries,
save the log as a text file and
clear the log.
To avoid losing older log entries,
save the log as a text file and
clear the log.
1. Reconfigure the watchdog
timer to a higher value.
2. Make sure that the IMM
Ethernet over USB interface
is enabled.
3. Reinstall the RNDIS or
cdc_ether device driver for
the operating system.
4. Disable the watchdog.
5. Check the integrity of the
installed operating system.
No action; information only.
1. Make sure that the correct
login ID and password are
being used.
2. Have the system
administrator reset the
login ID or password.