Lenovo ThinkServer TD200x Hardware Maintenance Manual page 120

Table 4. DSA messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 "Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823" on page 221 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a Trained service technician.
Message
number Component Test
264-901-000 Tape Drive
264-902-000 Tape Drive
264-903-000 Tape Drive
264-904-000 Tape Drive
112
ThinkServer TD200x Hardware Maintenance Manual
State Description
Tape Drive Failed An error was
Test found in the
tape alert log
page.
Tape Drive Failed Media is not
Test detected.
Tape Drive Failed Media error.
Test
Tape Drive Failed Drive
Test hardware
error.
Action
1. Clean the tape drive using the appropriate
cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
1. Clean the tape drive using the appropriate
cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
1. Clean the tape drive using the appropriate
cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
1. Check the tape drive cabling for loose or
broken connections or damage to the cable.
Replace the tape drive cable if damage is
present.
2. Clean the tape drive using the appropriate
cleaning media and install new media.
3. Run the test again.
4. Clear the error log.
5. Run the test again.
6. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.