Lenovo ThinkServer TD200x Hardware Maintenance Manual page 121

Table 4. DSA messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 "Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823" on page 221 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a Trained service technician.
Message
number Component Test
264-905-000 Tape Drive
264-906-000 Tape Drive
405-901-xxx Broadcom
Ethernet
Device
State Description
Tape Drive Failed
Software
Test error: invalid
request.
Tape Drive Failed Unrecognized
Test error.
Test Failed
Control
Registers
Action
1. If the system has stopped responding, turn
off and restart the system and then run the
test again.
2. Check system firmware level and upgrade
if necessary. The installed firmware level
can be found in the DSA Log within the
Firmware/VPD section for this component.
3. Run the test again.
4. If the system has stopped responding, turn
off and restart the system.
5. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
1. Clean the tape drive using the appropriate
cleaning media and install new media.
2. Run the test again.
3. Clear the error log.
4. Run the test again.
5. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
1. Make sure that the component firmware is
at the latest level. The installed firmware
level is shown in the DSA log in the
Firmware/VPD section for this component.
For more information, see Updating the
firmware.
2. Run the test again.
3. Replace the component that is causing
the error. If the error is caused by an
adapter, replace the adapter. Check the
PCI Information and Network Settings
information in the DSA log to determine the
physical location of the failing component.
4. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
Chapter 5
113
.
Diagnostics