Lenovo ThinkServer TD200x Hardware Maintenance Manual page 119

Table 4. DSA messages (continued)
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 8 "Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823" on page 221 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a Trained service technician.
Message
number Component Test
215-903-xxx
Optical
Drive
215-904-xxx Optical
Drive
217–800–000
SAS/SATA
Hard Drive
217-900-xxx
SAS/SATA
Hard Drive
State Description
• Verify Aborted Could not
Media access the
Installed drive.
• Read/
Write
Test
• Self-Test
Messages
and
actions
apply to all
three tests.
• Verify Failed A read error
Media occurred.
Installed
• Read/
Write
Test
Messages
and
actions
apply to
both tests.
Disk Drive Aborted Test
Test aborted.
Disk Drive Failed
Test
Action
1. Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for
loose or broken connections or damage
to the cable. Replace the cable if it is
damaged.
4. Run the test again.
5. Make sure that the DSA code is at the latest
level.
6. Run the test again.
7. Replace the CD/DVD drive.
8. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
1. Insert a CD/DVD into the drive or try a new
media, and wait for 15 seconds.
2. Run the test again.
3. Check the drive cabling at both ends for
loose or broken connections or damage
to the cable. Replace the cable if it is
damaged.
4. Run the test again.
5. Replace the CD/DVD drive.
6. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
Run the test again.
1. Reseat all hard disk drive backplane
connections at both ends.
2. Reseat the all drives.
3. Run the test again.
4. Make sure that the firmware is at the latest
level.
5. Run the test again.
6. If the failure remains, go to the Lenovo Web
site for more troubleshooting information at
http://www.lenovo.com/support.
Chapter 5
111
.
Diagnostics