Lenovo ThinkServer TD200x Hardware Maintenance Manual page 25

• System error codes: See Viewing the test log for information about error codes.
• Software or operating-system error codes: See the documentation for the software or
operating system for information about a specific error code. See the manufacturer's Web site for
documentation.
• EasyLED diagnostics LEDs: See EasyLED diagnostics for information about EasyLED
diagnostics LEDs that are lit.
• System-board LEDs: See "System board LEDs" on page 139 for information about system-board
LEDs that are lit.
EasyLED diagnostics
b. Collect system data.
Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software,
and operating system. Have this information available when you contact Lenovo or an approved
warranty service provider. For instructions for running the DSA program, see Running the diagnostic
programs.
If you have to download the latest version of DSA , complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary
slightly from what is described in this document.
1) Go to: http://www.lenovo.com/support.
2) Enter your product number (machine type and model number) or select Servers and Storage
from the Select your product list.
3) Select Servers and Storage from the Brand list.
4) From Family list, select ThinkServer TD200x, and click Continue.
5) Click Downloads and drivers and look at the list for the Preboot DSA CD image.
3. Follow the problem-resolution procedures.
The four problem-resolution procedures are presented in the order in which they are most likely to solve
your problem. Follow these procedures in the order in which they are presented:
a. Check for and apply code updates.
Most problems that appear to be caused by faulty hardware are actually caused by Lenovo
ThinkServer Server Firmware (server firmware), system firmware, device firmware, or device drivers
that are not at the latest levels.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest level of code is supported for the cluster
solution before you update the code.
1) Determine the existing code levels.
In DSA, click Firmware/VPD to view system firmware levels, or click Software to view
operating-system levels.
2) Download and install updates of code that is not at the latest level.
To display a list of available updates for your server, complete the following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary
slightly from what is described in this document.
a) Go to: http://www.lenovo.com/support.
b) Enter your product number (machine type and model number) or select Servers and Storage
from the Select your product list.
c) Select Servers and Storage from the Brand list.
d) From Family list, select ThinkServer TD200x, and click Continue.
.
Chapter 4 General Checkout
17