Clearing The Printer - Xerox 2006NPC - DocuColor Color Laser User Manual

24. Problem Solving

Clearing the Printer

Clearing the Printer is an Administrator option that can be used as a last
resort if a job persists in the system and prevents printing despite attempts to
cancel or delete it. Clearing the Printer deletes all jobs currently saved in any
queue and all locally archived jobs. It also clears the Job Log and the index of
archived jobs.
Before clearing the Printer, export the Job Log if you have not recorded the
information in it. If you can, notify users that you will clear their jobs from the
Printer so they can back them up and resend them when the Printer is back in
operation.
You can clear the Printer from the Control Panel. Refer to the chapter
Performing Setup from the Printer Control
Users are unable to connect to the DocuColor 2006
If users are unable to connect to the DocuColor 2006, or are unable to find
the DocuColor 2006 from their workstations, the system administrator may
need to check the network connections, and the settings on the servers they
use for printing. If the settings have changed, it may be necessary to
reconfigure the Printer.
For example, if print servers or print queues on a Novell server are renamed
or deleted, or if accounts or permissions are changed, the system
administrator may have to edit the settings or enter new settings in IPX
(Novell) Setup to reflect the new configuration.
Mac OS users may fail to see the DocuColor 2006 if a system administrator
has assigned it to a different zone, or has added zones where previously
there were none.
24-64
Network Problem Solving
Panel.
Xerox DocuColor 2006