Job Management Problem Solving; Job Management Error Messages - Xerox 2006NPC - DocuColor Color Laser User Manual

Network Problem Solving

Job Management Problem Solving

This section lists error messages you might see, and provides some
troubleshooting guidelines should a problem arise with the Printer. If you are
unable to resolve a problem after referring to this chapter, contact your
authorized service/support center.

Job management error messages

Error messages can result from problems with the print job, a server, or the
DocuColor 2006. Some of the most common error conditions are listed here.
Message
Check power & cable
Check scanner power & cable
Communication failure while printing.
Please resubmit job.
Copier busy
Copier in Energy Save Mode
Copier offline
Platen Scan in progress
Print/Copy Cartrdg. misplaced
Print/Copy Cartrdg. type mismatched
Xerox DocuColor 2006
Corrective Action/Additional
Information
Ensure that the Printer is on and all the
cables are secure.
Ensure that the scanner is on. Check
that the cable between the Printer and
the scanner is securely connected.
An Printer error occurred. Try printing
the job again.
The DocuColor 2006 has received a
print job while running a copy job. The
job will print when the copy job has
completed.
The DocuColor 2006 is in Energy Save
Mode. You must wait for the DocuColor
2006 to warm-up before printing.
The Suspend Printing option has been
selected from the Functions menu.
Press Resume Printing in the
Functions menu.
The Printer is completing a scan and
will be ready for printing in a few
minutes.
The print/copy cartridge is not correctly
placed in the Printer. Check the
cartridge and reinstall it as necessary.
The print/copy cartridge installed is not
the correct cartridge. Remove the
24. Problem Solving
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