Network Problem Solving - Xerox 2006NPC - DocuColor Color Laser User Manual

Network Problem Solving

Network Problem Solving
Because the DocuColor 2006 server is part of the Printer, most references in
this chapter are simply to the Printer. The word server is used to refer to
network servers.
Problems during Setup from the Control Panel
If you have difficulty printing the test page and no message is displayed,
perform the following steps:
1. Check the Printer status.
2. Use the table below to attempt to resolve the problem.
3. Try printing again.
Symptom
None of the control
panel lights are on.
Nothing is displayed on
the Control Panel
screen.
The data does not light
when a print job is sent
over the network or the
parallel connection, or a
copy job is in progress.
Xerox DocuColor 2006
Possible cause
The power switch has
not been switched on.
The power cord is not
securely attached.
There is no power to the
electrical outlet.
The interface cable is
not connected properly.
Either the print driver is
not installed or a server
has not been correctly
set up.
24. Problem Solving
Possible solution
Switch ON the Printer
power switch.
Ensure that the power
cord is securely plugged
into the wall and into the
Printer.
Ensure that the outlet is
switched on.
Ensure that the network
or parallel cable
connector is properly
attached.
Check the settings on the
host server.
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