Kia Sorento 2023 Manual page 523

What to do in an emergency
Automatic accident reporting
1. System operation in the event of a
traffic accident
OMQ4063047L
2. Connection with the Public Safety
Answering Point (PSAP)
OCV061027L
3. Emergency services
OCV061028L
The Pan-European eCall device auto-
matically makes an emergency call to
the Public Safety Answering Point
(PSAP) for proper rescuing operations in
event of car accident.
For proper emergency services and sup-
port the Pan-European eCall system
automatically transmits the accident
data to the Public Safety Answering
Point (PSAP) when a traffic accident is
detected.
In this case, the emergency call cannot
be hung up by pressing the SOS button
and the Pan-European eCall system
remains connected until the emergency
service officer, receiving the call, discon-
nects the emergency call.
Pan-European eCall system
In minor traffic accidents the Pan- Euro-
pean eCall system may not execute an
emergency call. However, an emergency
call may be made manually by pressing
the SOS button.
CAUTION
Operation of the system is impossible in
case of absence of mobile transmission
and GPS and Galileo signals.
Manual accident reporting
1
OMQ4063047L
2
OCV061027L
3
OCV061028L
The driver or passenger manually can
make an emergency call in the Public
Safety Answering Point (PSAP), by
pressing SOS button to call the neces-
sary emergency services.
A call to the emergency services through
the Pan-European eCall system can be
cancelled by pressing the SOS button
again only before the call connection.
After activation of emergency call in the
manual mode (for proper emergency
services and support), the Pan-European
eCall system automatically transmits the
road accident data / or data on other
accident to the officer of the Public
Safety Answering Point (PSAP) (during
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