Kia Sorento 2023 Manual page 243

Features of your vehicle
INFORMATION
僅 The screen turns off automatically
after 3 minutes to save the battery. If
the screen turns off automatically,
you can check the update progress by
pressing the ENGINE START/STOP
button.
僅 After the update starts, you can exit
the vehicle.
僅 The OTA software update feature is
only available for Kia Connect service
users.
僅 The update details may vary depend-
ing on the installed software version.
僅 Check the notice for the OTA software
update on the Kia brand web.
僅 If the update fails, the update recov-
ery will automatically proceed. If you
want to retry the software update,
even after a successful recovery, con-
tact an authorised Kia call centre.
僅 If the update or recovery fails, we rec-
ommended contact an an authorised
Kia dealer/service partner.
僅 After the update is complete, it may
provide new functions or improve-
ments. For more information, see
"Over-The-Air Software Update" page
on the Kia webpage, scan the QR
code on the infotainment screen or
refer to the user manual in the Cus-
tomer Centre → Download Centre.
NOTICE
僅 Observe the following restrictions
during the update.
- You cannot use the vehicle during
the update. Be sure to have enough
time for the update, and safely park
the vehicle before starting the
update process.
- You cannot use remote features,
including remote start.
- The vehicle cannot be charged.
Charge your vehicle after complet-
ing the update.
- The Rear Occupant Alert may not
work. Check if there are any occu-
pant in the rear seat after the
update starts.
- If the digital key function is
included in the update history, the
door lock/unlock function through
digital key or fingerprint authenti-
cation may not work. Check the
notice and use the smart key but-
ton to lock or unlock the door if the
digital key function is updated.
僅 The update will be automatically can-
celled if any vehicle conditions
required for the update are changed
before starting the update.
僅 Once the update has started, you can-
not cancel the update.
僅 You cannot use the Over-The-Air soft-
ware update feature if you modify or
replace any vehicle software.
僅 Do not open the bonnet or replace the
battery in the vehicle during the
update. The update may fail.
僅 Note that the high-voltage-related
module for charging the 12 V battery
may be activated during the software
update.
僅 If a diagnostic tool of any kind is con-
nected to the vehicle OBD (On-board
Diagnostic) terminal, the vehicle can-
not be updated. The vehicle can be
updated by removing the diagnostic
tool connected to the OBD terminal
and then restarting the vehicle.
僅 If the update is not complete success-
fully, contact Kia.
Infotainment system
4
4 151