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Ricoh IS100 Quick Manual

Ricoh is100: quick start
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Setting Up Your Machine

(1)
Checking Package Contents
Unpack the box and check its components. If there is any item missing, contact your dealer immediately.
1
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(2)
Configuration Requirements
To Send an Email
TCP/IP Network
SMTP Server
(3)
Unlocking the Scan Unit
The scan unit is locked during transport to protect scanning mechanism from being damaged.
unlock the scan unit before using the machine.
1). Locate the lock switch underneath the machine.
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To File a document
FTP,HTTP,CIFS,or DIMS Protocol
Windows 9x,
W indows NT,
Windows 2000,
HTTP,or FTP server
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The stand-alone internet appliance
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To Make Copy
A Laser Printer supporting
PCL or PostScript language
2). Move the lock switch to the
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Paper Support
Paper Feed Tray
@V2100 Main Body
Paper Stopper
Quick Guide, user's manual
Power Adapter
Power Cord
Keyboard
ADF pad module
Be sure to
"unlocked
Locked Position
Unlocked Position
position".

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Summary of Contents for Ricoh IS100

  • Page 1: Setting Up Your Machine

    Setting Up Your Machine Checking Package Contents Unpack the box and check its components. If there is any item missing, contact your dealer immediately. Configuration Requirements To Send an Email To File a document TCP/IP Network FTP,HTTP,CIFS,or DIMS Protocol SMTP Server Windows 9x, W indows NT, Windows 2000,...
  • Page 2 Installing the Paper Feed Tray 1). Attach the Paper Support to the Paper Feed Tray. Connecting the Ethernet LAN Cable (not included) 1). Connect one end of the Ethernet LAN (Local Area Network) cable to one available port of your switching hub.
  • Page 3 Connecting the ADF (Automatic Document Feeder) Cable Connect the ADF cable (from the document cover) to the ADF port. Connecting the Keyboard Connect the cable of keyboard to your machine. Connecting the Power and Turning on Your Machine 1). Connect the small end of the power cable to the POWER port of your machine.
  • Page 4 (10) Setting up Network Information Press the Menu button and select "Network Configuration" to prompt the Network Setting screen, on which you are required to type your network information. (For actual network information, please contact your network administrator.) Be sure to select " Save & Exit" on the screen to save your network settings or Exit to leave the screen without saving settings.
  • Page 5 Operation Making Copy To Your Printer Press the COPY button. (Copy mode is factory default working mode.) ( P.S.: Pressing the key increases the output resolution, and is applicable to both E-Mail and Filing functions.) E-Mailing Documents To An Address Press the E-MAIL button.

  • Page 6: Technical Support

    Filing Documents To A Server Press the Filing button. Note: For more information about how to operate the machine, please refer to the user’s manual in the CD-ROM. Technical Support US and Canada Avision Labs, Inc. 6815 Mowry Ave., Newark CA 94560, USA TEL: +1 (510) 739-2369 FAX: +1 (510) 739-6060 EMAIL:...
  • Page 7 IMAGE SCANNER IS100e Operating Instruction Manual Ricoh Corporation...

  • Page 9: Safety Information

    Safety Information When using this equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: Indicates potentially hazardous situations, which if instructions are not followed, could result in death or serious injury. Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 10 Precautions Do not install the equipment near heating or air conditioning units. Do not install the equipment in a humid or dusty place. Be sure to use the proper AC power source. Place the equipment securely on an even, flat surface. Tilted or uneven surfaces may cause mechanical or paper-feeding problems.

  • Page 11: Copyrights And Trademarks

    Notice Important Do not make copies of any item for which copying is prohibited by law. Copying the following items are normally prohibited by the local law: Bank bills, revenue stamps, bonds, stock certificates, bank drafts, checks, pass-ports, driver's licenses. This machine is equipped with a function that prevents making counterfeit bank bills.
  • Page 12 Warranty The information contained in this document(s) is subject to change without notice. The manufacturer makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of fitness for a particular purpose. The manufacturer shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 13: Table Of Contents

    Table of Contents Getting Started... 1-1 Introduction ... 1-1 Features ... 1-2 External View ... 1-3 The front view ... 1-3 The rear view... 1-4 Control Panel ... 1-5 Pre Installation Information... 1-8 Internet Communication Features ... 1-10 e-mail forwarding... 1-10 Filing document to a server...
  • Page 14 To Administer the setting screen via the LCD-display ... 3-1 To Administer IMAGE SCANNER IS100e’s Web Page ... 3-3 Summary of Administrator Activities ... 3-4 Managing the Address Book ... 4-1 Managing Your E-mail Address Book ... 4-1 adding an e-mail address ... 4-1 Modifying e-mail addresses ...
  • Page 15 Sending E-mails ... 6-5 Making Copy ... 6-8 Before making copy ... 6-8 basic operating steps ... 6-9 accessing Copy Features... 6-10 Start Filing Document... 6-17 Work with the control panel... 6-17 Troubleshooting ... 7-1 Information Codes/Message... 7-1 Information Codes During Networking... 7-2 Information Codes During E-Mailing ...
  • Page 16 viii...

  • Page 17: Getting Started

    With IMAGE SCANNER IS100e, you have power to instantly send your business document to designated recipients at any place in the world. When you apply IMAGE SCANNER IS100e to your work, you no longer need to run to a copy center for making copy and someone’s computer for filing document, not to mention wasting cost and time in the postal mail method.

  • Page 18: Features

    Filing Document: IMAGE SCANNER IS100e allows you to send your documents to a server or a personal computer’s file folder over intranet with FTP, protocol.

  • Page 19: External View

    External View THE FRONT VIEW ADF Front Cover LCD-display 3. ADF Paper Tray 4. ADF Paper Support 5. Document(s) Cover 6. Control Panel Getting Started...

  • Page 20: The Rear View

    THE REAR VIEW 1. Paper Feed Tray 2. ADF Cable 3. Keyboard Port RJ-45 Network Port 5. Power Switch Getting Started 6. Power Jack 7. ADF Port 8. Printer Port...

  • Page 21: Control Panel

    Control Panel Part A Part A: Scaling Area: Used to reduce document(s) down to 25% or enlarge it up to 400%. (155%) (129%) (121%) (78%) (65%) Increase scaling in 1% increment Decrease scaling in 1% Decrement Select scaling from the preset percentage Part B Part C (93%)
  • Page 22 Part B: LCD-display & Function Keys: Used to display current operation and select key working mode. Function Keys and others: Press to use the Copy function. Press to use the e-mail function. Press to use the filing function. Press to select an e-mail address from an address book or folder name from a folder book.
  • Page 23 Part C: The Numeric/Character Keypad: Used to enter the network parameters or copy page number. Part D: Start & Other Keys: Used to select scanning resolution and start sending or copying document(s). Used to stop sending process or clear previous operation. Stands for Super Fine.

  • Page 24: Pre Installation Information

    Pre Installation Information IMAGE SCANNER IS100e has to be setup properly on your network to perform e-mail and filing functions. The following network parameters have to be set. For required information and LAN connection, please contact your network administrator. Important ! Make a copy of the following table and ask your Network Administrator to complete the information.
  • Page 25 Explanation of contents: 1. *IP Address: 2.Subnet Mask: 3. Gateway IP: 4.DNS Server 5. NTP Server: 6. *SMTP Server: The IP address of your SMTP Mail Server 7. SMTP Port: 8. POP3 Server: Note: *IP Address: An IP (Internet Protocol) address uniquely identifies a host connection to an IP network.

  • Page 26: Internet Communication Features

    When you send an e-mail to someone via IMAGE SCANNER IS100e, IMAGE SCANNER IS100e uses Simple Mail Transfer Protocol (SMTP) to transfer your outgoing e-mail to your SMTP mail server, and then to send your e-mail to the Internet.

  • Page 27: Filing Document To A Server

    Filing document over intranet: Through the intranet with FTP, HTTP, CIFS, or AVPP protocol, IMAGE SCANNER IS100e allows you to put document directly to a designated server or personal computer’s file folder in one of these compressed formats, pdf, tiff, and jpeg. CIFS is the sharing system of Microsoft Windows.
  • Page 28 1-12 Getting Started...

  • Page 29: Setting Up Your Machine

    2 Setting up Your Machine Minimum Configuration Requirements To make the best of IMAGE SCANNER IS100e, the following configuration is required: To send e-mails from IMAGE SCANNER IS100e: TCP/IP network A SMTP server To file document(s) via intranet FTP, HTTP, CIFS, or AVPP Protocol environment...

  • Page 30: Checking Package Contents

    Checking Package Contents Unpack the box and check its components. If there is any item missing, contact your dealer immediately. Paper Feed Tray Paper Support IS100e Main Body Paper Stopper User’s Manual, Quick Guide, CD-ROM Power Adapter Power Cord Setting up Your Machine 8.

  • Page 31: Unlocking The Scan Unit

    1). Locate the lock switch underneath the machine. Note: If you need to move your IMAGE SCANNER IS100e for repair or any other reason, be sure to lock your IMAGE SCANNER IS100e before moving. To lock your IMAGE SCANNER IS100e, please do the following, Turn off your IMAGE SCANNER IS100e.

  • Page 32: Installing The Paper Feed Tray

    Installing the Paper Feed Tray Attach the Paper Support to the Paper Feed Tray. Paper Feed Tray Paper Support Then, attach the Paper Feed Tray to the machine. Setting up Your Machine...

  • Page 33: Connecting The Cables

    Connect one end of your Ethernet LAN cable to an available port of your Ethernet Hub Connect the other end to the network port at the back of your IMAGE SCANNER IS100e. CONNECTING THE KEYBOARD CABLE Connect the cable of the keyboard to the PS2 port at the back of IMAGE SCANNER IS100e.

  • Page 34: Connecting The Printer Cable

    CONNECTING THE PRINTER CABLE Connect one end of the printer cable to your printer. Connect the other end to the printer port of your IMAGE SCANNER IS100e. CONNECTING THE ADF CABLE Connect the ADF (Auto Document Feeder) cable (attached to the document(s) cover) to the ADF port at the back of IMAGE SCANNER IS100e.
  • Page 35 LCD display prompts the Copy ready status (present) as shown below. Note: You can leave your IMAGE SCANNER IS100e ON at all times since IMAGE SCANNER IS100e is designed with a power saving function. If IMAGE SCANNER IS100e is idle for four hours, it automatically shuts off the scanning lamp.

  • Page 36: Setting Up Your Network Parameters

    LAN connection, please contact your network administrator. To set up the network parameters via the control panel, 1. After turning on IMAGE SCANNER IS100e, press the “Menu” key and then the Network Configuration item to prompt the Network Configuration screen (see below) in the LCD-display.
  • Page 37 Note: *NTP Server: Stands for Network Time Protocol. To set the correct clock on IMAGE SCANNER IS100e, it is recommended to fill in the IP address of your NTP server. To set the clock for IMAGE SCANNER IS100e, in addition to...
  • Page 38 2-10 Setting up Your Machine...

  • Page 39: Administration

    Administration This chapter describes how to perform the administrator activities either on the control panel or on IMAGE SCANNER IS100e web page. The access to the administrator activities (Network Configuration and Administrator) is blocked by the administrator password. It is recommended that an administrator create a password before entering these activities.
  • Page 40 Use the “up” key or the “down” key to move between the menus. Use the “OK” key to enter each menu. To exit from the menu, use the “Cancel” key. Press Save&Exit to save the changes and exit from the menu. For the contents of each menu, please see the subsequent section, Summary of Administrator Activities.

  • Page 41: To Administer Image Scanner Is100E's Web Page

    1. Start your browser, either I.E or Netscape. Both I.E. and Netscape must be 4.0 or higher. 2. Type the IP address of your IMAGE SCANNER IS100e in the URL field of your browser. IMAGE SCANNER IS100e web page appears.

  • Page 42: Summary Of Administrator Activities

    Default text for the Subject field in e-mail messages from IMAGE Default Subject SCANNER IS100e. Up to 64 characters are allowed. The default subject is used only when users did not enter anything in the Subject field in e-mail message from IMAGE SCANNER IS100e.
  • Page 43 Myfile1120, Myfile1260,etc.. B/W File Format File format for documents to be sent in black and white via e-mail from IMAGE SCANNER IS100e. Choice: PDF or TIF Color File Format File format of the color documents to be sent in color via e-mail from IMAGE SCANNER IS100e.
  • Page 44 Choice: Copy, E-mail, and Filing Administrator Admin. Login Name Logging in the administrator’s name on IMAGE SCANNER IS100e If the administrator intends to change the current user name, please key in his new name in this field and then re-log in.
  • Page 45 SCANNER IS100e, and can not be changed by the user.) If the user has not logged in this data on IMAGE SCANNER IS100e, he or she will not be allowed for the access to IMAGE SCANNER IS100e even though he or she has the account number and password of SMTP or POP3.
  • Page 46 99 e-mail addresses. Choice: Add, Delete, and Modify It is allowed to create 50 folders at most in IMAGE SCANNER IS100e. The preset content of the folders contains Name (name of the folder), Protocol (TCP/IP), Server IP (IP address of the...

  • Page 47: Managing The Address Book

    ADDING AN E-MAIL ADDRESS To add an e-mail address, Start your browser, Microsoft I.E. or Netscape Communicator. Type IP address of your IMAGE SCANNER IS100e in the URL field. For example, http://xxx.xxx.xxx.xxx IMAGE SCANNER IS100e web page appears as shown below.
  • Page 48 Press the Administrator button to prompt the Login dialog. Enter the name and password of the administrator and press the "Submit" button. The Administrator screen appears. Press "@ddress" to prompt the Address Book dialog. Press the E-mail icon and choose Add to prompt the Add a New E-mail Address dialog.
  • Page 49 Continue for the next input or Finish to temporarily save the latest data and return to the main screen. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data.

  • Page 50: Modifying E-Mail Addresses

    Modify your address. Click Update to temporarily save the latest data, or Cancel to exit. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data. Managing the Address Book...

  • Page 51: Deleting E-Mail Addresses

    Click Delete to erase the address. A warning message appears to confirm your deletion. Click OK to confirm or Cancel to exit. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data. Managing the Address Book 4-5...

  • Page 52: Managing Your Groups

    Click Continue for the next input or Finish to temporarily save the latest data and return to the main screen. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data. Managing the Address Book...

  • Page 53: Modifying Groups

    Ù key to insert to the group. Click Update to temporarily save the latest data, or Cancel to exit. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data. Managing the Address Book 4-7...

  • Page 54: Deleting Groups

    Click OK to confirm or Cancel to exit. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data. Note: A Group can be a combination of several e-mail addresses.

  • Page 55: Managing Filing Folders

    Both HTTP and AVPP use RFC 2616[HTTP 1.1] as their protocol. If you are not using the HTTP port or AVPP port 80 to save the files, you must change the HTTP Port or AVPP Port of IMAGE SCANNER IS100e to the port for the Web Server.
  • Page 56 "browse" and allow for writing in Web Server; otherwise, IMAGE SCANNER IS100e will not be able to write the file into the directory. If you wish to use IMAGE SCANNER IS100e to save files, in addition to making some settings in Web Server, you will have to confirm the account with the privilege of writing for connecting Web Server;...

  • Page 57: Cifs (Windows Network Share)

    Microsoft Windows. Generally, under the Windows 95/98/Me Share level mode, use the "Full Control" password for the directory as the password of IMAGE SCANNER IS100e folder and leave the Server UID field blank. Under the User level mode of Windows NT/2000/XP, use the account and password with the privilege of "write"...
  • Page 58 Note: Windows NT can use local account as files saving account only. If adding a Windows NT domain, the domain account is not suitable as files saving account. Below is the Windows 98 CIFS server sharing set up screen for your reference.

  • Page 59: Filing Terminology

    Filing Terminology Folder Name: Name a folder to hold all set-up information. (Note: The folder names cannot be repeated.) Protocol: includes FTP, HTTP, AVPP, and CIFS. Server IP: the IP address of a server. Directory: The path name on Filing Server for saving image files. Please be noted that the directory setting is different according to Protocol.

  • Page 60: Adding A Filing Folder With The Control Panel

    “Save new folder “<folder name> ”?”. If you select “yes”, the folder will be saved to the machine’s memory, and can be reused. On the control panel, you can add new folders only. Updating or deleting folder function is available on IMAGE SCANNER IS100e’s home page Managing Filing Folders Myfolder...

  • Page 61: Filing Documents On The Web Page

    Click Continue for the next input or Finish to temporarily save the latest data and return to the main screen. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data.

  • Page 62: Modifying Folders

    Now, refer to the previous section to modify your folder content. Click Update to temporarily save the latest data, or Cancel to exit. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data. Managing Filing Folders...

  • Page 63: Deleting Folders

    Click Delete to erase the number. A warning message appears to confirm your deletion. Click OK to confirm or Cancel to exit. Click Save to permanently save all the latest data on IMAGE SCANNER IS100e, or Exit to leave without saving any latest data. Managing Filing Folders 5-9...
  • Page 64 5-10 Managing Filing Folders...

  • Page 65: Operation

    Operation With an intuitive control panel, easy-to-use. Basically, operating IMAGE SCANNER IS100e takes three simple steps: Load your paper either in the ADF or on the glass. Choosing the “E-Mail”, “COPY”, or “FILING” Key, and input relative items respectively. Press the "Black&White" or "Full Color" key to execute the command...

  • Page 66: Loading Paper

    Loading Paper IMAGE SCANNER IS100e can scan and send document(s) either in the ADF (Automatic Document Feeder) or on the glass. If you need to send multiple pages, please load your papers in the ADF. The ADF can hold up to 25 pages at one time. If you need to send pages from books, newspaper clippings, or paper with wrinkles or curls, please place your paper on the glass.

  • Page 67: Placing Document(S) In The Adf

    PLACING DOCUMENT(S) IN THE ADF Make sure your document is free of staples, paper clips and is not tore out. If you have multiple pages, fan your document(s) to avoid occasional paper jam. The ADF holds up to 25 pages at one time. Place your document(s) with the text FACE UP in the ADF and make sure that the top of the pages is fed in first.

  • Page 68: Placing Document(S) On The Glass

    PLACING DOCUMENT(S) ON THE GLASS Open the document(s) cover to reveal the glass. Place your document(s) with the text FACE DOWN on the glass and align the document(s) in the upper-right corner of the glass. Close the document cover. Operation...

  • Page 69: Sending E-Mails

    Sending E-mails Place your document(s) face up in the ADF or face down on the glass. Press the “E-mail” key. The LCD displays the E-mail screen. From: Subj: CC : BCC : Memo: <Size: LT> Press “E-mail” to change. You can make the temporary settings for your E-mail. -Resolutions You can select your scanning resolution between Fine (75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi) and Super Fine (100 dpi,...
  • Page 70 Enter your e-mail address manually with the keyboard. Or select the e-mail address from the address book via the “Address Book/Folders” key, select with the “up” and “down” key and press the “OK” key. Enter or select CC and BCC address as well, if necessary.
  • Page 71 IS100e system on the machine and the e-mail address (The e-mail address will show up on the “From” field in the E-mail LCD screen of IMAGE SCANNER IS100e, and can not be changed by the user.). If user does not register this information on IMAGE SCANNER IS100e, it is impossible to use this system even if he owns account numbers and passwords of SMTP or POP3.

  • Page 72: Making Copy

    Making Copy BEFORE MAKING COPY Before making copy through the control panel, please do the following: Make sure that your printer supports PCL or Postscript printer language. Check if your printer has been properly connected to IMAGE SCANNER IS100e. Operation...

  • Page 73: Basic Operating Steps

    BASIC OPERATING STEPS To make simple copy, Place your document(s) either in the ADF or on the glass. Press the "Black&White" key to send your document(s) in black and white. Or press the "Full Color" key to send your document(s) in color.

  • Page 74: Accessing Copy Features

    ACCESSING COPY FEATURES You can access a variety of copy features before pressing the "Black&White" or "Full Color" keys. These features include: Changing Scaling Adjusting Density Choosing Copy Quality Choosing Paper Size Increasing Copy Count Focusing on Text/Photo/ Mixed Operation 6-10...
  • Page 75 CHANGING SCALING To reduce or enlarge the original document, 1. Press the “Copy” key on the panel to prompt the Copy screen. 2. Press the s key to enlarge your document in 1 percent increment. ‚ Or press the key to reduce your document in 1 percent decrement.
  • Page 76 ADJUSTING DENSITY IMAGE SCANNER IS100e is preset to the Normal level of density. If your original document comes with a lighter or darker contrast, you can improve the quality using the Adjusting Density feature. To change your density, 1. Press the “Copy” key on the panel to prompt the Copy screen.
  • Page 77 CHOOSING COPY QUALITY IMAGE SCANNER IS100e is preset to Fine copy quality, the setting suitable for most business document(s). If necessary, this setting can be changed to Super Fine copy quality. To choose your copy quality, Press the "Super Fine" key to enhance your copy quality.
  • Page 78 CHOOSING PAPER SIZE To change your input paper size, 1. Press the “Copy” key on the Control Panel to prompt the Copy screen. 2. Press the “down” key to scroll down to the A4/Letter/Legal field. 3. Choose your focus with the “left” key or the “right” keys. To change your preset output paper size, Your machine is preset to Letter size.
  • Page 79 4. Choose the paper size with the “left” key or the “right” key and press the “OK” key. INCREASING COPY COUNT IMAGE SCANNER IS100e is preset to 1 copy count. If you wish to increase the number of copies, choose your desired copy count with the numeric keypad or keyboard.
  • Page 80 FOCUSING ON PHOTO OR TEXT The machine is preset to auto mode. If required, you can change to photo or text if you wish to focus your copy result on photo or on text. To change your focus on photo or text, 4.

  • Page 81: Start Filing Document

    Start Filing Document WORK WITH THE CONTROL PANEL Place your document(s) face up in the ADF or face down on the glass. Press the "Filing" key. The LCD displays the Filing screen. File Prefix: MyImage Folder : My folder Password : ***** Post Proc.
  • Page 82 (A) After the filing operation screen appears, fill in the File Prefix on the first line. (B) The folder on the second line is the folder-setting file. If you want to add a new folder at this moment, press the "Address Book/Folders"...
  • Page 83 If the folder includes the same file name as yours, IMAGE SCANNER IS100e will ask you whether to replace the file in the folder. If you select “Replace All”, all the files will be replaced. If you select “Replace”, each file will be inquired.
  • Page 84 Operation 6-20...

  • Page 85: Troubleshooting

    10201 Z1 access error 10202 Z1 SRAM error Action Restart your IMAGE SCANNER IS100e. (Turn off and on again.) If the code still appears, contact your dealer. Restart your IMAGE SCANNER IS100e. If the code still appears, contact your dealer.

  • Page 86: Information Codes During Networking

    If the message still appears, contact your dealer. Action Ping the IP address of IMAGE SCANNER IS100e from another PC in DOS prompt. For example, type “Ping 10.1.20.144” in Dos prompt. If IMAGE SCANNER IS100e has no response, then perform the following steps.

  • Page 87: Information Codes During E-Mailing

    INFORMATION CODES DURING E-MAILING Info Meaning Code 30421 Service not available, 31421 closing transmission 32421 channel. The Server is going to shut down. 31450 Requested mail action not taken: mailbox unavailable 31451 Requested action 32451 aborted: local error in 33451 processing 31452 Requested action not...
  • Page 88 Info Meaning Code 30530 Authentication required: 31530 Mail server requires authentication in order to perform the requested action. 31550 Requested action not taken: mailbox unavailable [E.g., mailbox not found, no access] 31551 User not local: please try again. 31552 Requested mail action aborted: exceeded storage allocation 31553 Requested action not...
  • Page 89 Information Codes During Filing Info Meaning Code 41530 FTP password incorrect FTP Service not 41421 available 42421 43421 44421 42530 FTP login fail 43550 FTP can’t enter this directory 44450 FTP File unavailable 44452 FTP server storage insufficient 44553 FTP file action not taken.
  • Page 90 Info Code Meaning CIFS (User level) 50105 login fail CIFS (User level) 50167 No access right CIFS Server 50201 internal error CIFS (Share level) 50202 Bad password CIFS (Share level) 50204 Access password is read only. CIFS (Share level) 50206 Invalidate share name CIFS (User level)
  • Page 91 Contact server administrator to enable HTTP 1.1 PUT method This HTTP server does not support the transfer method of IMAGE SCANNER IS100e (chunked transfer-encoding). Contact server administrator to make sure server is running properly and try again. Contact server administrator to make sure server is running properly and try again.
  • Page 92 90505 AVPP Parsing 91000 error Troubleshooting Action That server does not support HTTP version 1.1 (IMAGE SCANNER IS100e uses), contact your system administrator for help. The application response is not compliance with AVPP spec. Contact developer to modify application. Page...

  • Page 93: Clearing A Paper Jam

    In the event of a paper jam, follow the procedures below to remove the paper: 1. Gently open the ADF front cover to the left. 2. Carefully pull the paper out of the ADF unit. 3. Close the ADF front cover. Your IMAGE SCANNER IS100e is now ready to use. Troubleshooting...

  • Page 94: Removing The Abnormal Line Image

    Removing the abnormal line image When the scanned image is with abnormal lines on it, clean the strip of glass area as indicated below. Clean this area. Troubleshooting 7-10...

  • Page 95: Cleaning The Adf

    From time to time the pad assembly and feeding rollers may become contaminated with ink, toner particles or paper dust. In this case IMAGE SCANNER IS100e may not feed documents smoothly. If this occurs please follow the cleaning procedures to return your machine to its original state.

  • Page 96: Cleaning The Glass

    Dip a soft clean cloth with isopropyl alcohol (95%). Gently wipe the document glass and the white sheet beneath the document cover to remove the dust or any toner particles. Close the document cover. IMAGE SCANNER IS100e is now ready for use. Troubleshooting...

  • Page 97: Replacing The Snap-In Pad Module

    Replacing the Snap-in Pad Module After scanning approximately 20,000 pages through the ADF, the pad may be worn out and you may experience problems with document feeding. In this case, it is highly recommended to replace the pad module with a new one.
  • Page 98 Assembling Procedure Take out the ADF pad module from the box. Press both arms of the ADF snap-in pad module inwardly with your two fingers Place it into the holes until it snaps into place. Troubleshooting 7-14...

  • Page 99: Appendix

    Appendix Quick Guide Placing Your Documents For multi-page transmission Place your document FACE UP in the ADF. For single-page transmission Place your documents FACE DOWN on the glass. Troubleshooting...
  • Page 100 Press the Copy key. Press the E-Mail key. Press the Filing key. Enter your copy count via the numeric keypad Enter an e-mail address with your keyboard. or press "Address Book/Folders" to select an e-mail address from the list. Press &...

  • Page 101: Specifications

    Specifications Items System Overview System Description Output Quality External Connections Internet Transmission Speed (ADF, Letter, B/W, Gray, Color) Copy Speed (ADF, A4, 300 dpi) Network Connection Networked Workgroup Solution for: Output Format Memory Size ADF Document Size ADF Document Weight/Thickness ADF Capacity Paper Feed Duty Cycle...
  • Page 102 Copy Output Format Speed for Local Copy Multiple Copies Copy Mode Enlarge / Reduce Network Spec Connectivity Communication Protocol Supported Browsers Configuration Requirement E-mail Spec Communication Protocol File Formats Compression Format Resolution Address Book Volume Filing Spec Communication Protocol File Formats Color Speed B/W Speed Resolution...
  • Page 103 Network Management Tool for IMAGE SCANNER IS100e Administration Guide Ricoh Corporation...
  • Page 104 Network Management Tool User’s Manual Copyright Copyright 200 3 Ricoh Corporation. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.
  • Page 105 Table of Contents Chapter 1 Introduction ...1 Welcome...1 Features of the Network Management Tool for IMAGE SCANNER IS100e ...1 Chapter 2 Installing Management Tool for IMAG E SCANNER IS100e ...3 System Requirements ...3 Installation ...3 Removing the Network Management Tool for IMAGE SCANNER IS100e ...5 Chapter 3 Starting the Network Management Tool for IMAGE SCANNER IS100e ...6...
  • Page 106 Importing the Address Book... 23 Importing the Address Book From Files ... 23 Importing the Address Book From Other Scanner... 25 Importing the Address Book From Microsoft Outlook ..26 Importing the Address Book From LDAP Server ... 27 Exporting the Address Book to a File ...

  • Page 107: Chapter 1 Introduction

    IMAGE SCANNER IS100e. Exporting Existing Address Book This tool allows the administrator to export existing address book to a .csv file in order to be imported to other IMAGE SCANNER IS100e on the network to increase the efficiency. Chapter 1 Introduction...
  • Page 108 Network Management Tool User’s Manual Upgrading Software The latest software can be downloaded to individual scanner through the homepage. (www.ricoh-usa.com )

  • Page 109: Chapter 2 Installing Management Tool For Imag E Scanner Is100E

    System Requirements Windows 98/Windows NT/Windows NT Workstation/Windows 2000 Win 2000 Professional/Windows Me/Windows XP Installation Installing Network Management Tool for IMAGE SCANNER IS100e is easy. Please follow these steps: 1. Insert the CD into your CD-ROM drive. The installation graphic appears. If not, please choose the Management Tool folder and double click “Setup.exe”.
  • Page 110 Network Management Tool User’s Manual 4. Enter user name and company name and then choose the Next button. 5. Choose your location on the Select Country graphic and click the Next button. 6. Choose your destination folder. If you do not want to change the default folder, click the Next button.

  • Page 111: Removing The Network Management Tool For Image Scanner Is100E

    Note when this tool has been successfully installed, the software name and icon will display on the Programs group. corner of your taskbar and choose Programs>IMAGE SCANNER IS100e>IMAGE SCANNER IS100e to verify the program. Removing the Network Management Tool for IMAGE SCANNER...

  • Page 112: Chapter 3 Starting The Network Management Tool For Image Scanner Is100E

    IMAGE SCANNER IS100e Starting Management Tool for IMAGE SCANNER IS100e To start the Network Management Tool for IMAGE SCANNER IS100e, click the Start button and then choose Programs>Network Management Tool for IMAGE SCANNER IS100e> Network Management Tool for IMAGE SCANNER IS100e.

  • Page 113: Changing Your Password

    Click the Search button. The system will automatically search all IMAGE SCANNER IS100e in the network and display them on the main window. Choose your desired new hardware and click the Add button. (To make multiple selections, press the “Shift” key along with your left mouse button.

  • Page 114: Device Status Indication

    Network Management Tool User’s Manual Alternatively, you may connect to a specific device by entering the IP address of that device. Click the New Device from the File menu Or Click the new device icon Or Double click the large new device icon By doing either of this, the Add New Device dialog box appears.
  • Page 115 Chapter 3 Starting the IS100e Management Tool Device Color Indication Indicates “New Device”. (Gray) Indicates the device is online. You can delete the device or temporarily take the (Green) device offline. Indicates the device is disconnected. (Red) Indicates the device is offline. You can delete the device or bring the device online (Yellow) again.

  • Page 116: Chapter 4 Using The Network Management Tool For Image Scanner Is100E

    Chapter 4 Using the Network Management Tool for IMAGE SCANNER IS100e Using the Network Management Tool for IMAGE SCANNER IS100e is easy. This tool provides three ways for fast and easy access to use the features. By accessing the menu items, the toolbar items, or the shortcut items, the administrator can manage and monitor all IMAGE SCANNER IS100e devices on the network in the most effective manner.

  • Page 117: The Shortcut Menu

    Accessing the Management Tool for IMAGE SCANNER IS100e Menu The Management Tool for IMAGE SCANNER IS100e menu contains the File menu, the View menu, the Tools menu, and the Help menu. The detailed commands for each menu are described below.

  • Page 118: The File Menu

    Network Management Tool User’s Manual The File Menu The File menu contains the following commands: 1. Logon: Log on IMAGE SCANNER IS100e. 2. Logoff: Log off IMAGE SCANNER IS100e. 3. New Device: Add a new device to the Network Management tool.

  • Page 119: The View Menu

    Chapter 4 Using the Network Management Tool The View Menu The View menu provides the following display method on the window: To view Toolbar, Status Bar, Large Icon, or Detailed information. The Toolbar The View Menu Display large icons Display the detailed information Display the status bar...

  • Page 120: The Tools Menu

    3. Update Homepage: Used to update homepage of IMAGE SCANNER IS100e. 4. Address Book Manager: Used to prompt the Address Book Manager. 5. User Profile: Used to set up the user profile for the scanner. 6. Refresh Frequency: Used to refresh the frequency of the scanner.

  • Page 121: Updating Printer Profile

    Update the printer profile (program) for the new device. When this is done, the new printer model will be displayed on the control panel of the scanner. Note: In order to get the latest version, please download from web site.

  • Page 122: Updating Firmware Version

    Select to update the firmware version. Note: In order to get the latest version, please download from web site. Updating Homepage Update the IMAGE SCANNER IS100e homepage. . Note: In order to get the latest version, please download from web site (www.ricoh-usa.com).

  • Page 123: Using The Address Book Management

    Chapter 5 Using the Address Book Management.) Updating User Profile Select User Profile to update the registered users for current IMAGE SCANNER IS100e. (This will be described in detail in the following Chapter 6 Updating the User Profile.) Using Folder Management Select Folder Management to edit your folder.

  • Page 124: The Help Menu

    Network Management Tool User’s Manual The Help Menu The Help menu contains the following commands. 1. Contents: Prompt the online Help. 2. Index: Prompt the online Index. 3. About: Prompt the copyright information of the Network Management Tool.

  • Page 125: Chapter 5 Using The Address Book Management

    Chapter 5 Using the Address Book Management The Management Tool for IMAGE SCANNER IS100e provides three ways to access the Address Book Management. 1. Click Address Book Manager from the Tools Menu. 2. Click the Address Book icon 3. Right click the device and choose the Address Book Manager item.

  • Page 126: The Search Feature

    Network Management Tool User’s Manual The Search Feature By entering the keyword of your e-mail address in the blank field, the related e-mail addresses will be displayed. Editing the Address Book Adding a New E-Mail Address 1. Click New E-Mail from the Address Book Menu or click the New E-Mail button to prompt the New E-Mail dialog.

  • Page 127: Adding A New Group

    Adding a New Group 1. Click New Group from the Address Book Menu or click the New Group button to prompt the New Group dialog. 2. Enter the name, and description of the new group. 3. Choose the recipients from the address book at the left side. Click “Add” to add into the new group.

  • Page 128: Editing A Current E-Mail Address

    Network Management Tool User’s Manual Editing a Current E-Mail Address 1. Choose an e-mail address on which you want to edit. 2. Click Edit from the Address Book menu to prompt the Edit dialog. Modify your data on the Edit dialog. Click OK to complete and return to the Address Book Manager dialog.

  • Page 129: Importing The Address Book

    Importing the Address Book from files To import address book from files, Click an IMAGE SCANNER IS100e which you want to import the address to. Click the Address Book from the Tools menu or click the address book icon from the toolbar.
  • Page 130 Network Management Tool User’s Manual To import address book from file Note: To import existing address book from file, you need to first export current e-mail address into a .csv file. To learn how to export existing address book, please refer to following section - Exporting the Address Book to a File.

  • Page 131: Importing The Address Book From Other Scanner

    Importing the Address Book from another scanner To import address book from other IMAGE SCANNER IS100e, Click an IMAGE SCANNER IS100e which you want to import the address to. Click the Address Book from the Tools menu or click the address book icon from the toolbar.

  • Page 132: Importing The Address Book From Microsoft Outlook

    Importing the Address Book from Microsoft Outlook To import address book from Microsoft Outlook, 1. Click an IMAGE SCANNER IS100e which you want to import the address book to. 2. Click the Address Book from the Tools menu or click the Address Book tool icon from the toolbar.

  • Page 133: Importing The Address Book From Ldap Server

    Importing the Address Book from LDAP Server To import address book from the LDAP Server, 1. Click an IMAGE SCANNER IS100e which you want to import the address book 2. Click the Address Book from the Tools menu or click the Address Book tool icon from the toolbar.

  • Page 134: Exporting The Address Book To A File

    Network Management Tool User’s Manual Exporting the Address Book to a File To export the address book from one IMAGE SCANNER IS100e to another IMAGE SCANNER IS100e, 1. Choose the scanner which you want to export the address book from.

  • Page 135: Chapter 6 Editing The User Profile

    Chapter 6 Editing the User Profile This tool allows the administrator to register or edit an existing registered user profile for IMAGE SCANNER IS100e. Adding a New User To add a new user profile, 1. Choose the dedicate scanner. 2. Choose User Profile from the Tools menu or right click to select the User Profile.

  • Page 136: Editing An Existing User

    Network Management Tool User’s Manual Editing an Existing User To edit an existing user profile, Choose a user you want to edit. Choose Edit from the Profile menu. The current User Profile dialog appears. 3. Edit the user information. 4. Click OK to complete. 5.

  • Page 137: Chapter 7 Using The Folder Management

    Accessing the Folder Management You can access the folder management by selecting the scanner and then doing one of the following: Choose Folder Management on the Tools menu.

  • Page 138: Editing Your Folders

    Network Management Tool User’s Manual Editing Your Folders Adding A New Folder To add a new folder, 1. Choose Add from the Folder menu in the Folder Management screen. Or click the 2. The New Folder screen appears. 3. Type various data in succession in the New Folder screen. Name: The name of the folder.

  • Page 139: Editing A Current Folder

    Editing a Current Folder To edit a current folder, Choose a current folder which you want to edit from the Folder Management screen. Choose Edit on the Folder menu to prompt the folder contents. Edit the folder contents on the screen. Click OK after finishing the input.

  • Page 140: Deleting A Current Folder

    Network Management Tool User’s Manual Deleting a Current Folder To delete a current folder, 1. Select a folder which you want to delete. 2. Choose Delete from the Folder menu in the Folder Management screen. 3. Click the button on the Toolbar in the Folder Management screen. Note: Please keep in mind to click the save button Management screen.

  • Page 141: Importing Folders From File

    Importing Folders from File To import folders from file, 1. Choose Import and then File from the Tool menu. 2. Select the file to which you want to import and click Open. Note that the proper file extension should be csv. Note: To import existing folders from file, you need to first export current folders into a .csv file.

  • Page 142: Importing Folders From Image Scanner Is100E

    Network Management Tool User’s Manual Importing Folders from IMAGE SCANNER IS100e To import folders from IMAGE SCANNER IS100e 1. Choose Import and IS100e and then IS100e from the Tool menu. 2. Select the file to which you want to import and click Open to complete.

  • Page 143: Exporting Folders

    Chapter 7 Using the Folder Management Exporting Folders To export current folder 1. Choose Export from the Tool menu. 2. Select the folder to which you want to export. Note that the proper file extension should be csv. 3. Click Open to complete.

  • Page 144: Chapter 8 Configuring The Image Scanner Is100E

    IMAGE SCANNER IS100e devices on the network. Setting up the Administrator Configuration To set up the Administrator Configuration 1. Choose a connected scanner from the main window of the Network Management Tool. 2. Choose Configurations from the File Menu or click the toolbar.
  • Page 145 About the Administrator Configuration “Administrator Information” ¡ Admin. Login Name: Click Change if you wish to change the administrator login name. ¡ Admin. E-Mail Address: Click Change if you wish to change the administrator e-mail address. ¡ Admin. Password: Click Change if you wish to change the administrator password.
  • Page 146 Network Management Tool User’s Manual “Logon Global Scan” : Click to prompt the Logon Global Scan dialog box to enter information such as GlobalScan Server, Domain Name, Location, and Description. Note that only after you have checked the Enable DHCP in the Network Configuration screen then you are able to enter the GlobalScan information.

  • Page 147: Setting Up The Copy Configuration

    Setting up the Copy Configuration To set up the Copy configuration 1. Click the Copy tab on the Configuration dialog box. The Copy Configuration will display. 2. Change the copy settings as necessary. 3. Click Apply to save the change or OK to save and leave the Configuration window.

  • Page 148: Setting Up The E-Mail Configuration

    Network Management Tool User’s Manual Setting up the E-Mail Configuration To set up the E-Mail configuration 1. Click the E-Mail tab on the IS100e Configuration dialog box. The e-mail configuration will display. 2. Chang the e-mail settings as necessary. 3. Click Apply to save the change or OK to save and leave the IS100e Configuration window.
  • Page 149 ¡ Document Type: Choose document type ether Text or Photo. ¡ Compression: Choose the level of compression (low, medium, high) ¡ Enable Background Removal: Choose Yes to enable background removal. Chapter 8 Configuring the IS100e...

  • Page 150: Setting Up The Filing Configurations

    Network Management Tool User’s Manual Setting up the Filing Configurations To set up the Filing configuration Click the Filing tab on the Configuration dialog box. The Filing Settings will display. Chang the Filing Settings if necessary. Click Apply to save the change or OK to save and leave the IS100e Configuration window.

  • Page 151: Setting Up The Function Buttons Configuration

    Chapter 8 Configuring the IS100e Setting up the Function Buttons Configuration To set up the Function Button configuration 1. Click the Function Button tab on the Configuration dialog box. 2. Define function name for various Func tion Button #1~6. 3. Click the Function Button # button to prompt the configuration detail. 4.
  • Page 152 Network Management Tool User’s Manual About the Function Button Configuration ¡ Click the function button you want to set to enter the Configuration screen. ¡ Select the function from the pull-down menu. Press the function button to prompt the Configuration screen. Only the function you have selected can be set.

  • Page 153: The Copy Button Configuration

    The Copy Button Configuration The Copy configuration contains the following items: ¡ Scaling: The reducing or enlarging ratio, enter value from 25 to 400. ¡ Paper Type: Choose Paper Type, for example, “Plain Paper”. ¡ Paper Size: Choose Paper Size. Choice: A4, Legal or Letter. ¡...

  • Page 154: The E-Mail Button Configuration

    Network Management Tool User’s Manual The E-mail Button Configuration The E-mail Button configuratio n contains the following items: ¡ From: Enter e-mail for the From field. ¡ Subject: Enter subject. ¡ To: Enter the e-mail address for the To field. ¡...
  • Page 155 About More Information settings for E-Mail ¡ Format of B&W File: Choose B&W file format either “PDF”, “TIF”, or “PCX”. ¡ Format of Color File: Choose color file format such as “PDF”, “TIF”, or “JPG”. ¡ Fine Resolution of B&W: Choose Fine Resolution for B&W images via the pull-down menu.

  • Page 156: The Filing Button Configuration

    Network Management Tool User’s Manual The Filing Button Configuration The Filing Button Configuration contains the following items: ¡ Filing Name Prefix: Type the prefix for the filing name. ¡ Folder: Choose favorite folder from the drop-down menu. ¡ Resolution: Choose your favorite resolution. Choice: Fine, or Super Fine. ¡...
  • Page 157 About More Information settings for E-Mail ¡ Format of B&W File: Choose B&W file format either “PDF”, “TIF”, or “PCX”. ¡ Format of Color File: Choose color file format such as “PDF”, “TIF”, or “JPG”. ¡ Fine Resolution of B&W: Choose Fine Resolution for B&W images via the pull-down menu.

  • Page 158: Setting Up The General Configuration

    Network Management Tool User’s Manual Setting up the General Configuration To set up the General configuration 1. Click the General tab on the Configuration dialog box. The General Settings will display. 2. Chang the General Settings as necessary. 3. Click Apply to save the change or OK to save and leave the Configuration window.

  • Page 159: Setting Up The Network Configuration

    Configuration window. About the Network Configuration ¡ Use the following IP address: Enter the “IP address”, “Subnet mask”, and “Gateway” of the scanner. ¡ DNS Server: Enter the IP address of your DNS server. ¡ NTP Server: Enter the IP address of your NTP server.

  • Page 160: Glossary

    Network Management Tool User’s Manual Glossary Client/server A client is a computer that requests service from another computer (server). Short for Domain Name Service. A DNS server lets you locate computers on a network or the internet (TCP/IP network) by domain name. The DNS server maintains a database of domain names (host names) and their corresponding IP addresses.
  • Page 161 Chapter 8 Configuring the IS100e Protocol A set of rules and conventions that describes the behaviors that computer must follow in order to understand each other. SMTP Simple Mail Transfer Protocol – a main protocol to send and receive email between servers on the Internet.

  • Page 162: Index

    Network Management Tool User’s Manual Index Administrator Configuration, 39 assign a specific password, 7 configure all IS100e devices, 38 Copy Button Configuration scaling, paper type, paper size, document type, copy count, resolution, 47 Copy configuration, 41 Copy Configuration printer name, paper type, paper size, 41 edit the registered user profile add a new user profile, edit existing user profile, delete existing user profile, 29...
  • Page 163 Search for New Hardware, 7 Security Settings enable security for e-mail, add "to" address after sending, 39 The Tools menu update printer profile, update firmware, update homepage, address book management, user profile, refresh frequency, The View menu toolbar, status bar, large icon, detailed information, 13 250-0421-E V1.0 Index...
  • Page 165 Quick Operation Sheet For multi-page transmission, Place your document FACE UP in the ADF. Using Copy Function COPY Press the Copy button Using E-MAIL Function E-MAIL Press the E-MAIL button Using Filing Function FILING Press the Filing button For single-page transmission, Place your document FACE DOWN on the glass.
  • Page 167 3. The "DNS server" and "Enable DHCP" are added into the Network Configuration. 4. Change the model name from "@V2100" to "IMAGE SCANNER IS100e". 5. Modified the "Copy Scaling" setting values to meet Ricoh's request. 6. Reduced the number of maximum folders from 50 to 32.

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