Statement Of Limited Product Warranty; What This Warranty Covers & Who It Applies To; How Long The Warranty Lasts; Repair/Replace As Your Exclusive Remedy - Thermador Professional Pro Harmony Series Use And Care Manual

en-us STATEMENT OF LIMITED PRODUCT WARRANTY
14 STATEMENT OF LIMITED
STATEMENT OF LI M I T ED PRODUCT W ARRANTY
PRODUCT WARRANTY
STATEMENT OF LI M I T ED PRODUCT W ARRANTY
14.1 What this warranty covers & Who it
applies to
The limited warranty provided by BSH Home Appliances
("Thermador") in this Statement of Limited Product
Warranty applies only to the Thermador appliance sold to
you ("Product"), provided that the Product was purchased:
For your normal, household (non-commercial) use, and
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has in fact at all times only been used for normal
household purposes.
New at retail from a BSH authorized dealer or directly
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from BSH (not a display, "as is", or previously returned
model), and not for resale, or commercial use.
Within the United States or Canada, and has at all times
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remained within the country of original purchase.
The warranties stated herein apply to the original
purchaser of the product warranted herein and to each
succeeding owner of the product purchased for ordinary
home use during the term of the warranty.
Please make sure to register your Product; while not
necessary to effectuate warranty coverage, it is the best
way for Thermador to notify you in the unlikely event of a
safety notice or product recall.
14.2 How long the warranty lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of seven
hundred and thirty (730) days from the date of the original
delivery. The foregoing timeline begins to run upon the
date of original delivery, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or
other damage to the finish) of the Product, for a period of
sixty (60) days from the date of delivery or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by kitchen
lighting, product location, or other similar factors. This
cosmetic warranty specifically excludes any display, floor,
"As Is", or "B" stock appliances.
14.3 Repair/replace as your exclusive
remedy
During this warranty period, Thermador or one of its
authorized service providers will repair your Product
without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured
with a defect in materials or workmanship. If reasonable
attempts to repair the Product have been made without
success, then Thermador will replace your Product
(upgraded models may be available to you, in
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Thermador's sole discretion, for an additional charge).
Nothing in this warranty requires damaged or defective
parts to be replaced with parts of a different type or design
than the original part. All removed parts and components
shall become the property of Thermador at its sole option.
All replaced and/or repaired parts shall assume the
identity of the original part for purposes of this warranty
and this warranty shall not be extended with respect to
such parts. Thermador's sole liability and responsibility
hereunder is to repair manufacturer-defective Product
only, using a Thermador authorized service provider
during normal business hours. For safety and property
damage concerns, Thermador highly recommends that
you do not attempt to repair the Product yourself, or use a
non-authorized service provider; Thermador will have no
responsibility or liability for damage resulting from repairs
or work performed by a non-authorized service provider.
Authorized service providers are those persons or
companies that have been specially trained on Thermador
products, and who possess, in Thermador's opinion, a
superior reputation for customer service and technical
ability (note that they are independent entities and are not
agents, partners, affiliates or representatives of
Thermador). Nevertheless, taking your product to be
serviced by a repair shop that is not affiliated with or an
authorized dealer of Thermador will not void this warranty.
Also, using third-party parts will not void this warranty.
Notwithstanding the foregoing, Thermador will not incur
any liability, or have responsibility, for the Product if it is
located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous locale,
surroundings, or environment; in any such event, if you
request, Thermador would still pay for labor and parts and
ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any
travel time or other special charges by the service
company, assuming they agree to make the service call.
Further, to the extent you have installed the Product in a
difficult-to-access location or have otherwise installed
temporary or permanent fixtures that create barriers to
accessing or removing the Product, Thermador will not
incur any liability for, or have responsibility, for work or