Trouble During Copying; Unable To Copy; The Copy Result Is Not What Was Expected - Fuji Xerox ApeosPort-VII C4421 User Manual

17 Problem Solving

Trouble during Copying

Unable to Copy

The original is not correctly
fed from the document
feeder.

The Copy Result is Not What was Expected

The copy is smudged.
426
Symptom
Check the minimum size of original that can be loaded on the
document feeder.
Reference

The document feeder does not feed irregular sized documents,
business cards, transparencies, or thin documents. In addition, the
document feeder does not feed documents with sticky tags, paper
clips, or adhesive tape.
Adjust the document guides to the original.
Reference

If a piece of torn paper remains in the document feeder, open the
document feeder cover and remove the piece.
Reference

Check if the sizes of originals are not different.
When loading originals of mixed sizes, set [Mixed Size Originals] to
[On]. Otherwise, a jam will occur in the document feeder.
Reference

Symptom
Clean the document glass or the document cover if it is soiled.
Reference

If the original is transparent, smudge on the document cover will be
copied. Place a white sheet of paper on top of the original when
copying.
If the original is colored paper, rough paper, or blueprint, the
background color may be copied.
Adjust the copy density or image quality, or specify [Background
Suppression].
Glossy printing paper easily sticks to the document glass, and
shadows are sometimes copied, soiling the image. Place a
transparency film under the original when copying.
Remedy
Refer to "Loading Originals" (P.99).
Refer to "Loading Originals" (P.99).
Refer to "Document Jams" (P.456).
Refer to "[Mixed Size Originals]" (P.132).
Remedy
Refer to "Cleaning Document Cover and Document Glass" (P.403).